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Rated 1 out of 5 stars

I would like to correct my earlier review. I would not give this business zero stars—I would give negative stars. This has been an extremely poor experience, and I strongly a... See more

Company replied

Rated 5 out of 5 stars

‘Britain is no longer broken’ thanks to brilliant customer service and outstanding installation. We ordered on Friday and fitted Tuesday! Wow even Tesco don’t deliver that quickly. The installation... See more

Rated 4 out of 5 stars

Andrew was great to deal with from the start. He was willing to listen to any concerns we had about our choice of stove and even invited us to 'live' demo at his showroom. We felt he was impart... See more

Rated 1 out of 5 stars

Purchased and auror one wood burning stove off of stoves man had a problem with the door didn't want to know if you want after sale service then do not go to this site it's a waste of time

Company replied

Company details

  1. Boiler and Heating Service

Information provided by various external sources

Stoves Man are HETAS registered installers to supply and fit Wood burning and Multi-fuel stoves throughout Norfolk and East of England. We also cover all aspects of reconstruction and restorations, roofing and chimney building works. With over 24 years of experience. Our repensentation goes before us, this has been established on old school standards of quality workmanship, which enables us to meet your exact requirements with outstanding performance.


Contact info

3.2

Average

TrustScore 3 out of 5

181 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Highly recommend

Andrew and his team are very professional. They tidied up after themselves, so no mess. Very pleased with our new wood burner. The Harris Family.

September 6, 2019
Unprompted review
Rated 5 out of 5 stars

Very professional service

Very professional service. Completed our chimney breast and fitted our wood burner to an exceptional standard. Would highly recommend.

August 30, 2019
Unprompted review
Rated 5 out of 5 stars

Choose Stovesman

Very pleased with our new Stove & Fireplace. Andrew & his team were very efficient & tidy in their work, would definitely recommend them to anyone thinking of having a Stove fitted, we choose Stovesman from five others.

August 16, 2019
Unprompted review
Rated 5 out of 5 stars

Wood Burner

We had our Wood Burner installed on 22nd June 2019 by Andy and his team. Found Andy to be very helpful on the choice of Wood Burner suitable for our fireplace, they turned up at the time arranged and got on with the job in hand. Very sociable and friendly team and the Wood Burner looks great.Being summertime have not used the fire apart from a couple of short bursts as Andy recommended to start with but looking forward to using it in winter months.
If you are thinking of getting a Wood Burner give him a call, will not dissapoint.

July 11, 2019
Unprompted review
Rated 5 out of 5 stars

First class job, done by first class tradesmen.

Wow what can I saw. Andrew fantastic guy. Nothing to much trouble. Wood burner is stunning and a fab price.
Michael the installer was precise, and very conscientious. Definitely took great pride in his work resulting in a first class job.
Steve also great did other work for us which was done to a superb standard.
All round Andrew and his team can’t be faulted.
If you want a first class job done by true professionals these are the guys to use. We can’t thank them enough.

July 5, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Andrew was excellent from the start of the process in his showroom to the end when 2 burners had been fitted in our new house.

Works were all completed excellently within 2 weeks of being in the showroom.

July 2, 2019
Unprompted review
Rated 5 out of 5 stars

highly recommended

Could not have been more helpful ,professional or pleasant did everything they said they would left every where clean and tidy highly recommended

July 1, 2019
Unprompted review
Rated 5 out of 5 stars

Great job done

Great job done. The fire place looks fantastic and the team worked very hard and kept everything clean and tidy

June 10, 2019
Unprompted review
Rated 5 out of 5 stars

Over the Moon

What a great company! So pleased with our new stove. The workmen were great and arrived at 8am every day, were very polite and did a fantastic job. Andrew came along every day and gave us a progress report of the ongoing work. They started and finished the job on time and left everything clean and tidy. Would definitely recommend this company and feel very fortunate to have found them. Nothing was too much trouble.

June 10, 2019
Unprompted review
Rated 5 out of 5 stars

excellent service …

from the beginning to the completion of the project we were given excellent service/ every staff member was polite friendly and worked hard. We were informed as to the process of every stage. No delays being on time every day. Highly recommend this company as we are very pleased with the work undertaken

May 13, 2019
Unprompted review
Rated 5 out of 5 stars

A truly professional job

A truly professional job! The workmanship was excellent, done by people who actually have pride in their work. Nice bunch of guys too. Not just a long burner installation, but building works and roof repairs too.

April 28, 2019
Unprompted review

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