I would like to correct my earlier review. I would not give this business zero stars—I would give negative stars. This has been an extremely poor experience, and I strongly a... See more
Company replied
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I would like to correct my earlier review. I would not give this business zero stars—I would give negative stars. This has been an extremely poor experience, and I strongly a... See more
Company replied
‘Britain is no longer broken’ thanks to brilliant customer service and outstanding installation. We ordered on Friday and fitted Tuesday! Wow even Tesco don’t deliver that quickly. The installation... See more
Andrew was great to deal with from the start. He was willing to listen to any concerns we had about our choice of stove and even invited us to 'live' demo at his showroom. We felt he was impart... See more
Purchased and auror one wood burning stove off of stoves man had a problem with the door didn't want to know if you want after sale service then do not go to this site it's a waste of time
Company replied
Stoves Man are HETAS registered installers to supply and fit Wood burning and Multi-fuel stoves throughout Norfolk and East of England. We also cover all aspects of reconstruction and restorations, roofing and chimney building works. With over 24 years of experience. Our repensentation goes before us, this has been established on old school standards of quality workmanship, which enables us to meet your exact requirements with outstanding performance.
Unit 10, Whissonsett Road, NR20 5DJ, Norfolk, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
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Great service, professional. Multi fuel stove installed in one day. No problems. Steve and his team were professional, polite and helpful at all times. All work was done by them. Great service.
Early for the quote and on time to start.
An absolutely brilliant job, exactly what we wanted and the stove is fantastic keeping us really warm.
Really clean and tidy
Andrew and Paul were helpful, polite and paid a great attention to detail. They cleaned up as they went through the chimney work. We are very pleased and would recommend them to everyone.
Andy and his team have completed a very clean and professional job installing our new Jetmaster 700 open fire. They were in and out in 3 days including alterations to the chimney breast and re-plastering to a high quality standard. Andy was extremely helpful in the design and ordering coming out twice to site to ensure we had every aspect covered. We are happy to recommend his services based on our experience.
Very pleased with all aspects of our woodburner installation!
The price, the quality of the work, the friendliness of the installers and the end product are all great!
Highly recommended ⭐️⭐️⭐️⭐️⭐️
Prompt service when called for a quote/ advice on multi stove burner. Seemed extremely knowledgeable and we felt confident in the option that we were advised to go with.
The workman were friendly and cleaned up after themselves.
Slight,very slight issue with hearth, which was rectified in a matter of days.
Both men worked efficiently with the minimum of disruption and mess created. The installation was completed in half a day and the result was very satisfactory, particularly the very well fitted register plate.
Good people who did a nice clean job and were happy to come back when there was a very minor issue.
Reliable, honest, efficient, conscientious, friendly, hard working, competitively priced and, last but not least, they listened to what I wanted.
A pleasure to have them working in my home.
Helpful advice when choosing followed by efficient installation . Happy to recommend to anyone.
Andrew made the whole process of buying and installing a Woodburner so easy. The customer service before and after installation was great and I would highly recommend Stoves Man.
The Stoves Man recently installed our wood-burner. All work done was to our complete satisfaction. Thank you very much.
Had a new installation. Great service. Would recommend stoves man
We are delighted with the multi-fuel stove that was installed last month. Andrew and his colleagues were very professional and courteous. They arrived promptly on the agreed installation date and the work was completed in half a day. There was very little mess and everything was tidied before they left. I would definitely recommend them.
An excellent all round service from buying my stove to the completion of all work. Nothing was too much trouble and all questions answered honestly. An amazing showroom with a stove to suit everyone's needs with a wealth of knowledge and ability to guide and advise. I would certainly recommend this company.
Every part of dealing with Stovesman has been easy. Andrew arrived on time to give me my first survey prior to quoting. His quote arrived the same day. I felt comfortable dealing with someone who was so proactive.
The day of the work his team arrived early after a long drive to my home and worked very hard all day, then the same the next day. He has a very good relationship with his men and they were hard, happy workers. After the work was finished I was given lots of advice before they left. I would certainly use them again and recommend them to anyone.
Great service, informative on product and wouldn’t hesitate to recommend. Thanks all.
Andrew was very helpful in explaining + really good in understanding what I wanted to achieve in way of design with my wood burner.
They men that came to install the wood burner were tidy, friendly + polite + very professional.
I would highly recommend stovesman to anyone.
The installation of my multi fuel stove was only completed yesterday, so i cannot comment on the stove as yet, but the installation has been carried out very well. There was quite a lot of plaster to repair and Michael the Hetas installer did a very good job.
My only criticism would be that the dust sheets used to cover the furniture that i had left in the room either had holes in them or where already covered in brick dust, and didn't do there job.
Very happy with Andrew and his team and the work done. A special thank you to Andrew who called back when I had a query over the operating of the stove .Great advice and all sorted now and burning beautifully! Thanks again ,
Stephen and Georgina Colman. Shipdham.
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