STRAUSS Reviews 9,196

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,498 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, particularly workwear and footwear, often noting their comfort and excellent fit. Many appreciate the fast delivery service, even for international orders, and commend the professional and helpful customer service. The ordering process is frequently described as easy and clear. However, some people were dissatisfied with issues related to order accuracy, such as receiving the wrong parcel or missing items. A few reviewers also mentioned problems with delivery, including missed deliveries or damaged packaging. There were also occasional concerns about the quality of certain products, with some experiencing items breaking down prematurely or finding the fit uncomfortable.

What people talk about most

Product

Consumers generally express high satisfaction with the product quality. Many reviewers praise the durability... See more

Quality

Users describe positive interactions with quality, consistently praising the durability and robust... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast shipping, even from... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy, clear, and... See more

Service

Reviewers mention positive feedback about service. Customers are very pleased with the professional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a pair of Kastra safety boots, and they lasted me six years ago, that’s six years of working on building sites in all weather conditions, and they’re only just starting to look worn.... See more

Company replied

Rated 5 out of 5 stars

I debated whether to splash out on Strauss stuff as I'm only a DIYer and it is on the higher end money-wise. I have been frustrated with other brands work trousers that are poorly fitting and restrict... See more

Company replied

Rated 5 out of 5 stars

Delivered on time & date no problem at all, very well protection packaged, boots wear is very comfortable & very happy wiv your service as always. Keep it up 👌 Cheers Rob 👍🏻

Rated 5 out of 5 stars

Great service….everything I’ve ordered seems excellent quality….one of my items was on hold whilst they waited for new stock I was kept updated on the expected dates and refunded immediately when I ch... See more

Company replied


Company details

  1. Safety and Work Wear Store
  2. Activewear Store
  3. Safety Equipment Supplier
  4. Security Equipment Store
  5. Uniform Store
  6. Work Clothes Store

Written by the company

Work shoes, workwear, safety gear – we equip our customers from the skilled trades, industry, and service sectors from head to toe. With a workforce of over 1,700 people in 10 offices across Europe, we are using cutting-edge technologies, state-of-the-art manufacturing, and in-house craftsmanship to engineer not merely workwear but apparel that works.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

My company have bought many things from…

My company have bought many things from Strauss, and as always the service and products are second to none.
We recommend Strauss to our customers ,because service and quality take some beating.

April 27, 2026
STRAUSS logo

Reply from STRAUSS

Hello Alan,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith

Rated 4 out of 5 stars

Strauss Reveiw

Strauss are very efficient, however the packaging is rarely in tact on delivery. Having said that we have never lost any of the order, but the boxes are damaged. I think it's the weight and how they get stacked when sent out for delivery, which probably Strauss have no control over.

April 24, 2026
STRAUSS logo

Reply from STRAUSS

Hello Christine,
Thank you for your review.
We always appreciate feedback and this will be passed onto the relevant team.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith

Rated 5 out of 5 stars

Very helpful on the phone and the order…

Very helpful on the phone and the order process.
Updated on the status of the order and arrived as indicated

April 24, 2026
STRAUSS logo

Reply from STRAUSS

Hello Michael,
Thank you for your review.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith

Rated 5 out of 5 stars
STRAUSS logo

Reply from STRAUSS

Good afternoon Richard,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with the quality of our products and dispatch speed. I hope you have a lovely day.

Kind Regards,
Chay-Benjamin.

Rated 5 out of 5 stars

Came quickly looks and feels good…

Came quickly looks and feels good quality

April 23, 2026
STRAUSS logo

Reply from STRAUSS

Hello Miss Kellett,
Thank you for your review.
We are happy that you love our products and the delivery service was great. We look forward to your continued business.
Kind regards,
Tanith

Rated 4 out of 5 stars

Customer service is great fast reply

Customer service is great fast reply

April 24, 2026
STRAUSS logo

Reply from STRAUSS

Hello Chris,
Thank you for your review.
We always appreciate great feedback and we look forward to your continued business.
Kind regards,
Tanith

Rated 5 out of 5 stars

Got the item and fully satisfied with it

Got the item and fully satisfied with it

April 24, 2026
STRAUSS logo

Reply from STRAUSS

Good afternoon Saeepan,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with your order with Strauss, I hope you have a lovely day.

Kind Regards,
Chay-Benjamin.

Rated 5 out of 5 stars

They were really helpful

They were really helpful, managed to order the wrong safety shoe and in the wrong side and they swapped them over and sent out a new pair. Great service and the product is great quality.

April 24, 2026
STRAUSS logo

Reply from STRAUSS

Hello Jason,
Thank you for your review.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith

Rated 5 out of 5 stars

Your products are always available



Your products are always available, top quality, and arrive quickly. I’ve been recommending you to others and have already made a few orders myself.

April 24, 2026
STRAUSS logo

Reply from STRAUSS

Hello Ian,

Thank you for your review, we appreciate your feedback. We hope to see your continued business with us in the future.

Kind regards, Courtney

Rated 5 out of 5 stars

Pay that bit extra it's not cheap for a…

Pay that bit extra it's not cheap for a reason it's quality kit and well worth it
Matt

April 24, 2026
STRAUSS logo

Reply from STRAUSS

Hello Matt,

Thank you for your review. Customer feedback is very important to us and it is great to know that you are happy with our products.

Kind regards, Courtney

Rated 5 out of 5 stars

excellent quality.

good fit work wear trousers for someone who is 6ft 5

April 23, 2026
STRAUSS logo

Reply from STRAUSS

Hello Mr Ostrowski,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith

Rated 5 out of 5 stars

Quality assured good correspondence.

Quality assured good correspondence.

April 21, 2026
STRAUSS logo

Reply from STRAUSS

Hello David,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith

Rated 5 out of 5 stars

Great pair of boots after after a hard…

Great pair of boots after after a hard days work, my feet, still feel fresh as I have been a carpenter for over 40 years if there is any other Strauss products you would like me to test do not hesitate to forward them over thanks Norton carpentry

March 18, 2026
STRAUSS logo

Reply from STRAUSS

Hello Matt,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith

Rated 5 out of 5 stars

A reliable company to do business with

A reliable company to do business with. Items arrived when promised payment was efficent and the paperwork all added up. Merchandise was of a good quality.

April 22, 2026
STRAUSS logo

Reply from STRAUSS

Hello Tim,
Thank you for your review.
We are very happy that you found the ordering process smooth and you are now enjoying your new products.
Kind regards,
Tanith

Rated 5 out of 5 stars

Top service

Top service
Great product.
That’s why I buy from them often

April 23, 2026
STRAUSS logo

Reply from STRAUSS

Hello Peter,

Thank you for your review. Customer feedback is very important to us and it is great to know that you are happy with our products and serives.

Kind regards
Tegan

Rated 5 out of 5 stars

Great products

Great products, fast delivery. Returns and exchange's were easy too.

April 23, 2026
STRAUSS logo

Reply from STRAUSS

Hello Adrian,

Thank you for your review, we are glad to hear that you are happy with your Strauss experience.

Kind regards, Courtney

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, best work boots I ever had . Will definitely recommend .

April 23, 2026
STRAUSS logo

Reply from STRAUSS

Hello,

Thank you for your review. Customer feedback is very important to us and it is great to know that you are happy with our products.

Kind regards, Courtney

Rated 5 out of 5 stars

great products have lots of clothes and…

great products have lots of clothes and safety gear the only issue i have is the boots are great but the laces didn't last 2 months before they broke, the boots are one of the comfy boot i have and wear them a lot even on long dog walks

April 2, 2026
Unprompted review
STRAUSS logo

Reply from STRAUSS

Hello Barry,
Thank you for your review.
We always appreciate great feedback and are very happy you like the quality of our products.
Kind regards,
Tanith

Rated 5 out of 5 stars

I purchased a pair of Kastra safety…

I purchased a pair of Kastra safety boots, and they lasted me six years ago, that’s six years of working on building sites in all weather conditions, and they’re only just starting to look worn.

I’ve just bought the Kastra 2s, and I’m sure these will last even longer, especially as my new role doesn’t involve as much walking. Delivery was fast for both pairs, considering they came from Germany.

I’ll only ever buy Engelbert Strauss boots.

April 21, 2026
STRAUSS logo

Reply from STRAUSS

Good morning,
Thank you for your review.
We always appreciate positive reviews and I'm glad you're happy with the quality of our work boots, I hope you have a lovely day! 

Kind Regards,
Chay-Benjamin.

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