I bought a pair of Gower shoes from Straye and had to return them for a different size. The return was delivered back to them, and that’s where everything fell apart. I reached out multiple times as... See more
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See what reviewers are saying
All the shoes I’ve gotten from Straye have absolutely been top quality. The shipping and packaging are always on point. Customer service is always quick to respond and always helpful. I love the... See more
***AMENDED*** After raising a small issue I had with my Straye shoes, the team reached out promptly with options to help me out. I cannot explain how pleased I am with the customer service, p... See more
Company replied
I’m 74 years old and was diagnosed with Hydrocephalus and used to fall down often. After my brain surgery I was left with a balance problem. Your shoes, which are flat have helped me overcome that pro... See more
Company details
About STRAYE
Written by the company
STRAYE IS A FOOTWEAR BRAND WITH THE MOST DURABLE, VALUE-PRICED SKATE SHOE, OFFERING UNIQUE STYLES THAT ALLOW YOU TO BE FORWARD, FLUID AND UNEXPECTED.
#1 SELLING LOGAN PUFF
#1 SELLING LOGAN PUFFContact info
1168 N GROVE ST, 92806, ANAHEIM, United States
- service@straye.com
- straye.com
4.3
Excellent
714 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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terrible quality shoe
November 19, 2024
all the best
this was my first straye shoes so i didn't know what to expect, but delivery was very fast to the other side of the world, and the shoes are really really good... i'm very glad i ordered them
November 19, 2024
My kids love there shoes (4) different…
My kids love there shoes (4) different pairs, I’m definitely buying more.
October 8, 2024
Our 3rd Purchase
This is our 3rd purchase and will continue to be customers! They look great and are comfortable! The price is even better!!
December 2, 2024
I like the styling on the brand and…
I like the styling on the brand and after a little research I realised that the brand is owned by Angel, always loved Krew ! Wore and sold a lot of Krew and supra through our retail stores in Australia.
Shoes arrived quickly, great design and styling, quality product. Looking forward to a Logan (non puff) with the black bumper ! Thank you
November 14, 2024
Best skate shoe company the mystery…
Best skate shoe company the mystery shoes are dope as hell got em for me, my brother, and dad!!
November 13, 2024
Great shoes just a little slow on…
Great shoes just a little slow on shipping & communication.
November 7, 2024
Wow!
Wow, what a deal! Mystery Monday turned out great. I love the shoe I was sent and they fit perfectly.
November 13, 2024
I gambled with the mystery shoe and…
I gambled with the mystery shoe and they weren’t necessarily my style but I gifted them to my dad and he loved them! Positive experience! Pops looks fresh now.
November 13, 2024
I love Straye
I love Straye! Cause I love Antwuan Dixon and ima support every time! Shoes are mad comfy though!! Great job 💙
October 2, 2024
Updated* Returned order & Ghosted by the support team
My order was returned due to it being “rejected” by me. Understandable and was my fault, however, I’ve reached out via email 2 times about what I can do to reship it or if I’d get a refund and it’s been over a week with no reply which is why I’m leaving this 1 star review. Would gladly change it if I could hear back from the CS team.
UPDATE: Received a refund for my rejected order but would have much rather have gotten my package! Was looking forward to skating these shoes and representing a hometown brand abroad. Looks like my request to re-ship an already package product was too much work or that my email didn’t matter. Good luck Straye!
November 9, 2024
Reply from STRAYE
We understand your frustration with the lack of response to your emails. We strive to provide excellent customer service and are disappointed to hear that you haven't received a reply. We value your feedback and will investigate this matter further.
Comes with everything I like 👍
November 11, 2024
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