Registered and set up a new account online ready for a transfer of funds. Online set up was simple and efficient. Email query responded to well within the 24 hours advertised. A telephone call was an... See more
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So far so good . Opening the 1 year fixed account was easy . The online "signing the account application form" was a bit unusual . First time in 24 years of online banking have I done that and n... See more
Company replied
Unlike other companies that emphasises you will get a response to your questions etc. - Stream Bank respond within 24 hrs. Verbally, your Customer services speak with a clear English voice - which... See more
Company replied
Could have made opening the account totally idiot proof by pointing out that you have a proper bank account with them - unlike an account held with a B/Soc when transferring the opening funds. But fri... See more
Company replied
Company details
Written by the company
StreamBank is a new specialist Bank, founded to serve specialist property and savings customers with the best financial solutions, through the combination of experience, judgement and desire to find a solution.
Contact info
Capital Tower, 23rd Floor, Greyfriars Road, CF10 3AG , Cardiff, United Kingdom
- 02039626511
- savings@streambank.co.uk
- streambank.co.uk
Hasn’t replied to negative reviews
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I saved a considerable amount from my…
I saved a considerable amount from my pension and locked it away for twelve months. This time went quickly and I made £800 in interest, so thank you.

Reply from StreamBank

Reply from StreamBank
Streambank are worth a look
Second year now with Streambank and would recommend on the basis of my experience thus far. No slick App like other financial institutions, but good communication and competitive rates.

Reply from StreamBank
Great Service
Excellent service and very competitive interest rate paying monthly to external account.

Reply from StreamBank
Always very helpful nothing is to much…
Always very helpful nothing is to much trouble, phone always answered and had excellent rate last year but obviously bit lower this year but still good, highly recommend 😁

Reply from StreamBank

Reply from StreamBank
Bond purchase
Very easy company to deal with.
Good online account and helpful with telephone enquiries.

Reply from StreamBank
Very good to deal with
Very good to deal with. Answer phone promptly. Conservative rates .

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Very good was notified well in advance…
Very good was notified well in advance of the procedure to end of the timeframe and starting of another term

Reply from StreamBank
Very clear instruction and easy to…
Very clear instruction and easy to navigate online Streambank.
Very pleased with their service.

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Being able to speak to a human being
Being able to speak to a human being. Excellent customer service.

Reply from StreamBank
Found it Straightforward to set up
Found it Straightforward to set up, and easy to transfer funds into my new Streambank account. Competitive interest rates. Interest paid monthly and always on time.

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Always helpful and polite when giving…
Always helpful and polite when giving advice and answering queries.

Reply from StreamBank
Helpful Customer Service
Our 1 year fixed term saver has just matured. When we opened it a year ago, we needed to phone customer services a few times for help. Always spoke to Rhys who was really helpful, and talked us through the process. When our term was due to mature the process was really easy and we was notified in plenty of time to choose which option we wanted. We will be checking their rates and services in the future.

Reply from StreamBank
waited 2 days
waited 2 days , no return , rubbish bank to work with
Streambank Savings Account Opening Farce.…
Tried to open a savings account with Streambank and 2 days after the application had been accepted and the account opened, I was still awaiting the bank account number and sort code details to deposit the money. I was informed that the firm used to send out these details was 'updating their records'. As a result, I informed the advisor to cancel my application and that I would open an account with one of their competitors who would be more than happy to accept my savings without ridiculous delays.
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