Registered and set up a new account online ready for a transfer of funds. Online set up was simple and efficient. Email query responded to well within the 24 hours advertised. A telephone call was an... See more
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So far so good . Opening the 1 year fixed account was easy . The online "signing the account application form" was a bit unusual . First time in 24 years of online banking have I done that and n... See more
Company replied
Unlike other companies that emphasises you will get a response to your questions etc. - Stream Bank respond within 24 hrs. Verbally, your Customer services speak with a clear English voice - which... See more
Company replied
Could have made opening the account totally idiot proof by pointing out that you have a proper bank account with them - unlike an account held with a B/Soc when transferring the opening funds. But fri... See more
Company replied
Company details
Written by the company
StreamBank is a new specialist Bank, founded to serve specialist property and savings customers with the best financial solutions, through the combination of experience, judgement and desire to find a solution.
Contact info
Capital Tower, 23rd Floor, Greyfriars Road, CF10 3AG , Cardiff, United Kingdom
- 02039626511
- savings@streambank.co.uk
- streambank.co.uk
4.6
Excellent
148 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Streambank meets my investment needs.
May 10, 2025
Reply from StreamBank
We're glad to hear you're having a positive experience with us.
Reply from StreamBank
We like to think so, and we're glad you agree.
Good company to deal with online or on…
Good company to deal with online or on the phone, competitive interest rates.
April 18, 2025
Reply from StreamBank
We're glad you had a good experience using our services. At StreamBank we aim to be accessible and offer good rates.
Have had trouble logging in to check my…
Have had trouble logging in to check my account a few times
March 30, 2025
Reply from StreamBank
Sorry to hear you've had trouble. If you need assistance please reach out to us https://streambank.co.uk/support/contact-us thank you for scoring us highly despite the problems you encountered.
Reply from StreamBank
Thank you for your kind words. We're glad you had a good experience with StreamBank.
IT WAS EASY EVEN FOR A MORON LIKE…
IT WAS EASY EVEN FOR A MORON LIKE MYSELF TO MAKE ANOTHER DEPOSIT.
May 1, 2025
Reply from StreamBank
We're glad you found our services easy to use as we try to make them as accessible as possible.
Easy to open savings account
Opened a savings account with StreamBank last year, it’s recently matured and after offering a competitive rate for this year I decided to stick with them. The account was easy to open and fund originally, as was transferring to the new rate for this year
March 10, 2025
Reply from StreamBank
We're really glad you had such a positive experience and have decided to stick with us. At StreamBank we aim to be competitive and straight forward.
Great company to deal with and respond…
Great company to deal with and respond to my queries very quickly. I would have liked to have a reminder about a 14 day deposit window when renewing a fixed term deposit account. Apart from that would be happy to recommend the company.
March 3, 2025
Reply from StreamBank
Great idea, we'll make sure our customers get a reminder in future
Renewal of Fixed Rate Bond
Renewed an existing maturing Fixed Rate Bond for a further 12 months. The rate applied of 4.53% was very competitive / higher than others I compared it with.
March 18, 2025
Reply from StreamBank
We're glad you decided to stick with us. We aim to be competitive in the savings market to retain happy customers like yourself.
Reply from StreamBank
At StreamBank we aim to be efficient and helpful in all we do, so we're pleased you had that experience with us.
Reply from StreamBank
We're glad to hear you found us easy to deal with and had a straight forward interaction with us.
Reply from StreamBank
Glad to see you're happy with our interest rates.
Easy banking
Very easy process. Online banking clear and unfussy. Information readily available.
March 19, 2025
Reply from StreamBank
We're pleased you found the process easy and found our online banking to be simple.
Reply from StreamBank
Thank you for the positive feedback.
Reply from StreamBank
Thank you for your positive review.
Straightforward to renew a 1 Year Fixed…
Straightforward to renew a 1 Year Fixed Rate account.
March 3, 2025
Reply from StreamBank
We're glad you had a good experience with us.
I need any online banking to be easy &…
I need any online banking to be easy & simple with confirmation that my instructions will be carried out
February 7, 2025
Reply from StreamBank
We're happy that we met your requirements.
Reply from StreamBank
We're glad you had a good experience with us.
Reply from StreamBank
Thank you for your positive review.
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