StreetGains Reviews 

302
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

The resistance power bands have been smelling terribly for several weeks now; they have been aired out, but the smell still remains. Addendum:The smell still remains, but not as strong. They offere... See more

Company replied

Rated 5 out of 5 stars

A tad bit expensive but the price makes sense when you see and feel the quality. Clearly professionally welded steel. I got some paralletes and a door frame pullup bar. Paralletes were way bigger tha... See more

Company replied

Rated 5 out of 5 stars

First the pull-up bar i ordered wasnt in stock, so they offered me this one instead, since they didnt know when the other one would be in stock again. I agreed, sinced this one also seemed a solid cho... See more

Company replied

Rated 1 out of 5 stars

I made the purchase more than 20 days ago and haven’t received anything, not even a tracking code. The product has been listed as available on the website the entire time, even after my purchase. The... See more

Company replied

Company details

  1. Fitness Equipment Store

Written by the company

StreetGains is dé online shop gespecialiseerd in calisthenics en bodyweight fitness. Hiermee is een plek gecreëerd waar je terecht kunt voor al je calisthenics equipment, een plek gericht op jou. Met onze producten willen we meer mogelijkheden, variatie en uitdaging in je workout brengen, zodat maximale resultaat en plezier behaald kan worden. Dit om uiteindelijk dichter bij je persoonlijke sportdoelen te komen. Of je nou jong of oud bent, beginner of expert: met de hulp van StreetGains gear kan iedereen het! #ReachYourGoal


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3.9

Great

TrustScore 4 out of 5

302 reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

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3.9

All reviews

(302)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

Shame...

You pay and dont receive any confirmation or any info about the delivery. It takes days and so much effort to get responded by email. And they finally said to me that the product was out of stock and I had to wait two months (initially the website said they had stock)... My experience was a shame...

August 30, 2023
Unprompted review
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Reply from StreetGains

Hi Luis,

Thank you for your review.

You placed the order on August 30, but you did not complete it immediately. You paid for the order five days later. As long as an order has not been paid, we cannot keep the products reserved for you. Unless you choose the payment method 'pay afterwards'.

Because you waited some time to pay, the product is now sold out. As we also informed you by email, you can always cancel the order if you do not want to wait until the product is back in stock.

If you have any questions, do not hesitate to contact us via info@streetgains.nl.

With sporty greetings,
Team StreetGains

Rated 5 out of 5 stars

Pullup Bar

I have nothing to point out. Everything from the moment of buying to the delivery was perfect.

July 22, 2023
Unprompted review
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Reply from StreetGains

Thank you for your review Ruben!

Rated 4 out of 5 stars

Splinters but otherwise good

I bought some great gymnast rings from here and I use them daily, the wood had a couple of splinters but otherwise really good quality

July 1, 2023
Unprompted review
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Reply from StreetGains

Hi Rio,

Thank you for your review!

Nice to hear that you like our gymnastic rings. Because the rings are new, there may be a few small irregularities in the wood. These disappear automatically after the rings have been used a few times. After the rings have been worked in, the wood will become completely smooth.

If you have any questions, do not hesitate to contact us via info@streetgains.nl.

With sporty greetings,
Team StreetGains

Rated 1 out of 5 stars

Ordered

Ordered, paid money but nobody said that it out stock, nobody sent me email about it. It was 10 days ago, now I’m still waiting my order.

Liebe Grüße, Serhii Chubuchnyi

June 25, 2023
Unprompted review
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Reply from StreetGains

Hi Serhii,

Thank you for your review.

On each product page you will find the current stock status and delivery time. Our apologies if it was not completely clear to you. As long as an order has not been shipped, you always have the right to cancel it.

If you have any questions, do not hesitate to contact us via info@streetgains.nl.

With sporty greetings,
Team StreetGains

Rated 4 out of 5 stars

Edit problem resolved.

Edit: The Streetgains shop contacted me during their hollidays hence the late response and offered me good solution by sending me a new item after their hollidays. And a discount voucher for the inconvenience. The second product also had some miss alignment of the drilled holes to assemble. But combined the two together I could make this work and now I have a pair of nice working parallettes!
So thank you for your helpful service. I can tell this company does care for client satisfaction. I would only recommend a better quality control on this specific product.

I received a very bad made product. I sent an email and I filled in the form on their website but no response whatsoever.
Also delivery came a week later and once receiving it i found out that quality is that bad that I can’t even assemble and use it.

Can someone help me with this problem?

June 20, 2023
Unprompted review
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Reply from StreetGains

Hi Gaby,

Thank you for your review!

As stated on the website, we were indeed temporarily closed until July 3 due the summer vacation. Glad to hear that we were able to resolve the issue properly. Good luck with you training!

If you have any questions, do not hesitate to contact us via info@streetgains.nl.

With sporty greetings,
Team StreetGains

Rated 4 out of 5 stars

I've ordered the high p bars and they…

I've ordered the high p bars and they still haven't arrived after 9 days even tho it said that the product would arrive in 7 days maximum.I've tried contacting them but they still didn't respond. my order is 27962.

EDIT:I am sorry, I didn't realise they were out of stock.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

Best wooden parallettes for best price

Best wooden parallettes for best price. Excellent product made by quality materials. Fast shipment to UK. Easy to assemble. Me and my son is very happy with it. I will use StreetGains again with no hesitation.

March 29, 2023
Unprompted review
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Reply from StreetGains

Thank you for your review Gergely!

Rated 5 out of 5 stars

Great product

Great product, fast delivery. Small details like postcard inside with hand written greetings. Love it!

March 10, 2023
Unprompted review
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Reply from StreetGains

Thank you for your review Marius!

Rated 5 out of 5 stars

Weight vests are high quality

1. Quick shipment to Europe compared with other companies that I usually order from.
2. The weight vest I ordered is top quality. Already had a workout with it and it's amazing. Top quality products.
3. Friendly atmosphere and fast reply to messages. When I opened my package I got. In the bag there was a postcard wishing me a good training. That's amazing !

I recommend to everyone who wants to try calisthenics or just benefit your weightlifting that you are already doing at the gym. Good luck !

March 2, 2023
Unprompted review
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Reply from StreetGains

Thank you for your review Adomas!

Rated 5 out of 5 stars

Great customer service & product quality

Great customer service. Hand-written note of gratitude included in my order. I purchased a weighted vest. Product is slightly more expensive than others in the market but much much higher quality. Each individual weight is heavier and more compact leading to a smaller vest and the threading and stitching is far superior to anything I have seen. I expect this product will last much much longer. Thank you to everyone at the team :)

February 8, 2023
Unprompted review
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Reply from StreetGains

Thank you for your review Clarkson! Nice to hear that you like the StreetGains weight vest.

Rated 3 out of 5 stars

I specifically checked before buying…

I specifically checked before buying the products I wanted where they were manufactured and was told in Europe. However, when the good arrived, the packaging note said they were not not made anywhere near Europe. When someone eventually replied to me, they said that it was for ease of packing in the warehouse that they set a default country of origin on the packing sheet that this was not necessarily where the goods had actually originated. Since I had bothered to specifically check where they were made before purchasing, I was obviously initially disappointed by this but subsequently the customer service were able to prove that the goods were actually from Poland as they had originally informed me.

All a bit odd to be honest but the goods themselves seem to be of good quality, the bands are thick and glossy and the ankle weights are comfortable to use and as portrayed on the photos on the website. Shame about the confusion on origin but hopefully solved honestly and openly.

February 1, 2023
Unprompted review
StreetGains logo

Reply from StreetGains

Hi Charlotte,

Thank you for your review.

Nice to hear that you are satisfied with the quality of the ordered products. There was indeed some confusion about the country of production of the products. Glad to hear we were able to resolve this.

If you have any questions, do not hesitate to contact us via info@streetgains.nl.

With sporty greetings,
Team StreetGains

Rated 1 out of 5 stars

awful post sale assistance

awful post sale assistance, terrible communication and obviously no phone number. I place order 25883 with bar and dip.
First of all they never notified me about extra fee to pay for the shipment, I found out by chance after few days because my order was still stuck.
Then with some delay they shipped ONLY the dip and were telling me Bar will be available after some days.
I've been waiting over a MONTH and still nothing. My bar is clearly lost somewhere and they are not replying to my emails.

Hope paypal will be able to help me. Trust me, don't order from this website.

December 11, 2022
Unprompted review
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Reply from StreetGains

Dear Lorenzo,

We are sorry to hear that you are not satisfied with our customer service.

One of the two products you ordered was sold out. We therefore immediately send the product that is in stock to you. I see on the track and trace that you have received it. The other product that was out of stock had a very long delivery time. We have informed you about this several times. We have also given you the option to cancel the order. Despite the long delivery time, you chose to wait until the product was available again. In the meantime, this product has also been sent to you. On the track and trace I see that it is located in the sorting center of the parcel carrier and will therefore be delivered soon.

You have chosen to open a case with Paypal. In such a case, Paypal prescribes that all communication takes place via the PayPal platform. That is why communication is no longer via email.

With sporty greetings,
Team StreetGains

Rated 5 out of 5 stars

Wrong order came in

Wrong order came in. I've emailed about sending the product back and 2 weeks still no reply. Guy's must be on vacation mabey ?

Edit:
Streetgains.nl team helped me with my problem.

July 12, 2022
Unprompted review
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Reply from StreetGains

Hi Winged Point,

I cannot find an email or order in our system under this name. Would you like to try sending us a message via our Facebook or Instagram page?

With sporty greetings,
Team StreetGains

Rated 5 out of 5 stars

Very fast!

Delivery was fast, product was as described and in perfect condition. Perfect user experience, no flaws.

June 27, 2022
Unprompted review
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Reply from StreetGains

Thank you for your review Benjamin!

Rated 3 out of 5 stars

Some hassle included

I ordered a 20 kg weight vest with delivery time of 1-3 business days. The seller accepted the order and sent me payment instructions. Right after the payment succeeded the ordered item turned out to be out of stock. I asked many times about expected delivery time but I didn't get the answer. Asked for alternatives I've been waiting for 10 days to see pictures of alternative item but they didn't come and I didn't get any response at all until I insisted for it repeatedly. Instead of offering me a discount the seller offered me to cancel the order. I ended up reminding the seller about delivery of an alternative item almost daily. I have to admit that the items look exceptional good, but is it worth the hassle? The great items they have definitely deserve better customer service.

June 4, 2022
Unprompted review
StreetGains logo

Reply from StreetGains

Hi Arthur,

We are sorry to hear that you are not satisfied with our customer service.

The product you ordered was sold out. We have therefore offered you an alternative product in a different color. Indeed, we have also informed you that it is possible to cancel the order if you wish. We've let you know this, so that you don't feel obligated to choose the alternative product.

You asked us for a clearer picture of the alternative product. Because it was a relatively new product, we didn't have this photo immediately available. So this one had to be made. That's why it took a little longer. In the end you chose for the product in a different color. On the track and trace I see that you have received the product. We wish you a lot of sports fun!

If you have any questions, do not hesitate to contact us at info@streetgains.nl.

With sporty greetings,
Team StreetGains

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