STYLPRO by STYLIDEAS Reviews 

500
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding customer service, highlighting the professional and knowledgeable staff who provide quick, helpful responses. Many appreciate the easy resolution of issues, often receiving prompt replacements for faulty items. Reviewers frequently express satisfaction with the products' effectiveness and the positive results achieved. However, some people were dissatisfied with product quality and durability. Several customers reported items like LED masks or curlers stopped working or developed faults after only a few months or a year. Common problems included products not turning on, lights failing, or chargers malfunctioning, leading to disappointment regarding item longevity.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its effectiveness, ease of use, and... See more

Customer service

People report positive experiences with customer service, often describing it as excellent, fantastic, and... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the outstanding performance... See more

Service

Customers had positive experiences with service, often highlighting the excellent and outstanding customer... See more

Response time

Reviewers consistently express satisfaction with the promptness of customer service responses, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sylepro customer care is outstanding it is up there with John Lewis and First direct.they are professional, warm and amazingly knowledgeable just brilliant so much so I have just ordered my second S... See more

Company replied

Rated 5 out of 5 stars

I purchased my LED mask when on offer on Look Fantastic and use it daily. I'm achieving great results. When my remote button got stuck I contacted the team and they responded immediately and sent me a... See more

Company replied

Rated 5 out of 5 stars

Love my mask, unfortunately it started flashing and not working properly but I was able to get a replacement and the team were very friendly and helpful. They were able to send it to me in Spain as we... See more

Company replied

Rated 5 out of 5 stars

I recently contacted Stylpro because a strip of lights in my LED face mask had been flickering and eventually failed. I thought the product was still under warranty, but it turned out the warranty had... See more


Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Skin Care Clinic

About STYLPRO by STYLIDEAS

Written by the company

 

Welcome to STYLPRO by STYLIDEAS

Owned by Lord Sugar and BBC Apprentice Winner Tom Pellereau, STYLIDEAS was founded with the goal of creating products to solve your beauty woes. Everything we create stems from real people’s issues and is always crafted with love.

STYLIDEAS brands include:

STYLPRO Beauty STYLFILE Nailcare

We want to make beauty effortless.

STYLPRO products include makeup brush cleaners that cleanse and dry your brushes in seconds, beauty fridges designed to extend the lifetime of your beauty products, the world's first electric makeup sponge cleaner, and much more.

SHOP OUR RANGEs

STYLIDEAS is the logistical platform for the Lord Sugar 'A-PEN-TICE' Sugar Pen. All proceeds go to Great Ormond Street Hospital. The 'A-PEN-TICE' is not part of our day-to-day range, however we fully support all of the work that goes on at this amazing institution.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

500 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(500)

111 reviews in the last 12 months

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Rated 4 out of 5 stars

Good

Item delivered very quickly. Easy to use , lots of bulbs . Just started using it so unable to comment on the results . The nose area feels bit hard and leaves a mark but it goes away quickly. I wish there were some lights for upper lips too .

April 10, 2025
Rated 5 out of 5 stars

Arrived swiftly

Arrived swiftly, nicely packaged and easy to follow instructions. It’s early days so I can’t comment on whether my skin has improved yet - but I am hopeful.

April 4, 2025
Rated 5 out of 5 stars

Brilliant Highly recommend

I got it on sale price. It's brilliant compact lightweight. The heat setting are really proper hot. The vibration is mild even on the top setting. I bought it to take on holidays. Though am using it at home. The heat helps with tummy bloating.

March 3, 2025
Rated 5 out of 5 stars

Excellent home device

Used it twice, noticed a difference each morning when i woke. Tighter skin, glowing.

I did notice my skin felt more sensitive so make sure you pop spf on always ;-)

The device works well along side my galvanic and micro needling to anti-aging.
Hopefully maintaining between professional visits

January 29, 2025
Rated 5 out of 5 stars

Aesthetics Nurse recommended

I’ve been looking for an at home LED to recommended to my patients. This LED is not only research backed but very affordable. I’ve been using mine for a few weeks now and can already see the benefits.

January 11, 2025
Rated 5 out of 5 stars

Best LED mask especs

This is my third LED mask, the other two were from Amazon, not working, so I decided to research to buy the best. And with no doubt Stylpro LED mask is the most powerful in the market now, just check the specifications and compare with the other masks on the 100 to 200$ range.
Now I can see results, and the mask its super comfortable to wear and has a 10min timer.
Great company, with inovative products backed by science, and I as a gadget lover, will for sure buy other products.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant buy

Halved, possibly even reduced my make up brush cleaning by 75%! Game changed, easy to use well worth the money!

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality

I purchased this mask because it has excellent reviews. The order arrived extremely quickly. The quality of the product is great, the instructions are easy to follow and the mask is very comfortable to wear. The treatment only lasts 10 minutes so it’s easy to incorporate into any beauty routine.

December 28, 2024

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