Decided to sell my watch and asked a well known watch seller and buyer a price they offered me a figure and told me if it wanted servicing or anything the price would come off that figure I was not th... See more
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Subdial is a home for watch enthusiasts to discover, manage and trade watches. We're turning the traditional dealer model on its head: our network-powered trading model allows users to take control of the collecting journey by accessing a global network of watches that aren't on the public markets.
Contact info
N1, London, United Kingdom
- 020 8068 2930
- support@subdial.com
- subdial.com
Replied to 100% of negative reviews
Typically replies within 1 month
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Wow. Brilliant people to deal with
Wow! What a brilliant company to deal with. Excellent communication, great people, and superb watches. Previous to Subdial I have always used watchfinder and the high street retailers. Not anymore! Subdial and my local Rolex AD only from now on.
I have purchased 2 watches in less than a month. Also sold another watch to them in trade on one deal.
Everything was super fast and painless.
Prices were competitive and watches were pristine. I am over the moon with them.
Thanks to Johannes, Rob, Alex and anyone else who has helped me.
Can’t wait to make more purchases!
Very impressed with the whole experience
Very impressed with the whole experience from start to finish.
Very quick and easy to speak to the staff at Subdial, who were more than helpful and no pressure whatsoever.
I would use Subdial again and I would highly recommend them to others.
Reliable and trustfull
Reliable and trustfull. Very transparent. Excellent service and very good price. Nice Store. Can only recommend.
Another great sale through Subdial
Another great sale through Subdial. Good advice, great photography and promotion, and little hassle.
Great communication
Great communication, easy process selling my watch. Very happy customer
Fast efficient and informative
Buy with Confidence
Before dealing with Subdial I checked out lots of reviews and forums. Everywhere I looked gave good reports and I'm pleased to say my trust was not misplaced. From start to finish it was a pleasant experience my advisor(Reiss) was professional and friendly and after a little haggling we arrived at a deal. Payment and delivery went smoothly and the watches exactly as described. Subdial will be my first visit when I look for my next watch
Great platform for watch enthusiasts
Very prompt and transparent process; couldn’t recommend enough!
Great communication and got a top price…
Great communication and got a top price for my watch.
Keeps to their word and great service all round.
Amazing service and very refreshing to deal with a Company that for once, keeps to their word, highly recommended Subdial
Totally excellent
Totally efficient, accurate and speedy - keeping me up to date at every stage. Absolutely excellent service.
After a brief email everything was well…
After a brief email everything was well organised ,each stage transparent and well communicated etc. good team and very happy to recommend.
It is just a pleasure to buy a watch…
It is just a pleasure to buy a watch from these guys - must be a dream to work there, I'll buy again for sure.
Karl was excellent and made sure things ran smoothly.
Cheers
Excellent service from start to finish
I had a genuinely excellent experience with Subdial. No exaggeration, but sometimes a company really stands out and these guys absolutely did.
From the first enquiry through to the return of a rolex "Batgirl", communication was friendly, professional, and reassuringly quick. Any questions I had were answered promptly, which made the whole buying process feel easy and stress-free. The watch arrived beautifully packed and with a nice extra case which was a great touch.
I ended up returning the Rolex GMT-Master II “Batgirl” (not their fault, just my choice) I'd bought but even the way Subdial handled it really stood out. They arranged a return label straight away, the watch was confirmed as received asap, and everything was handled smoothly and without any fuss.
It’s easy to be good when a sale goes through but it’s how a company behaves when plans change that really matters. On that front, Subdial were exceptional. I’d happily buy from them again and i'm sure I will and would recommend them without hesitation.
Great experience from start to finish
Great experience from start to finish. Great communication all through.
Highly recommend
Great price and service; prompt payment
Delighted with my purchase
Delighted with my purchase - great watch in great condition at a great price. Was posted promptly after the Christmas break, which they were very clear about on their website. Reiss was quick and helpful with my queries. I look forward to my next purchase with them already.
Another great interaction…
Great communication and smooth transaction, highly recommended.
Truly outstanding service
Truly outstanding service, that makes the whole transaction hassle free.
Another great transaction again thank…
Another great transaction again thank you edd / Karl and team
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