I just got my tickets from Sufi travels and I want to say massive "thank you" to Mohammad Maaz! Honestly, this agent has the patience of a saint! And he is a very personable individual too! I was a... See more
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Company details
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Sufi Travels is Best Travel Agency in the UK. We provide fast, quick and reliable services e.g, Cheap Flights, Hotels, Umrah Package etc.
Contact info
85 Great Portland Street,, W1W7LT, London, United Kingdom
- +442079930092
- admin@Sufitravelandtours.co.uk
- sufitravelandtours.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
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Rohail is a great consultant always…
Rohail is a great consultant always fighting to win,even in the hardest times.he doesn't abandon you after taking your money like other consultants do.kerp it up Rohail thank you
This company is full of scammers please…
This company is full of scammers please don’t use it . They can even go to the extent of issuing fake flight tickets.
I was assisted by Saadi and Sam
I was assisted by Saadi and Sam, and they are the best , very professional and highly recommend them. I had to book an emergency flight and they supported me and checked on me and my husband.
I am definitely going to be booking with your organisation in future. They are very respectful, respond on time and able provide advise at a timely manner.
Sufi Travel Nightmare After using Sufi Travel for last 3…
After using Sufi Travel for last 3 years my last trip was a nightmare, paid for shuttle to and from airport, nothing was arranged and had to get my own taxi, original hotel shown git changed and when I arrived it was a hostel, had to stay one night but then had to pay extra £350 to get a decent hotel and extra taxi. On return got no compensation and was only offered £100 if I done another booking with them. Terrible customer service and would never use them again.
I had the pleasure of having Frank as…
I had the pleasure of having Frank as my agent. His patience and customer care is highly commended. I unfortunately did not end up purchasing a ticket but paid a deposit which I forgot about, and thought I had lost. Through Frank's honestly and diligence, he managed to get me a 50% refund on my deposit paid. Thank you very much Frank and when I am ready to travel, which will be soon, I will definitely be booking my tickets with Frank.
Im proud of you
What an exceptional service with Frank
What an exceptional service with Frank. Thank you so much.
His help is endless from purchasing ticket issuing until the date of departure n return.
Sam Peter
Sam Peter, was an absolute angel. Nothing was too much for him and the deal he got for us was amazing compared to other travel agents ie sky links. I would recommend sam to all my family and friends.
I have travelled for 9 years and thanks…
I have travelled for 9 years and thanks to rohail my dreams will finally be coming true it's very hard to find a legit company to travel as i have been scammed with other companies recently such as wizz air
Travelling with Sufitravels is great
It was great , I travelled to Zimbabwe and back to Uk safely. Thanks to Sam Peter who checked on me , helped in booking the flight , made sure that I am checked in before flight departure . Above all , the support I received was excellent.
Sam Peter has been an extraordinary…
Sam Peter has been an extraordinary person who has excellence customer service skills. He is kind, polite and always listen to help.
Stay Away!
Stay Away! The day before our flight we got a call from Harry Singh saying that our flight seats have been upgraded to Premium Economy at an additional total cost of £237 for all 3 of us. I paid since we were travelling for our wedding ceremony however when we got to the airport we were informed that we were not upgraded at all. I informed Harry and he said the company will refund us upon return to the UK however 8 months on I am yet to still get a full refund. Sadly when I spoke to one of my friends who also used Sufi she said she was also tricked into paying a non-existent flight seat upgrade fee. To make matters worse we were not booked onto our return flights and we got home a day after our planned arrival date. My customer service experience with Sufi has been the worst I have experienced anywhere else!
Brilliant service from Jack nothing was…
Brilliant service from Jack nothing was to much trouble for him sorting everything out perfectly
I got to know about your company from a…
I got to know about your company from a friend and I decided to try it out. It turned out to be a very good decision. Your customer service is top quality. I was amazed with the way one of your staff, David wilson navigated me through the various airlines options. He was professional, very helpful and patient with me . I will not hesitate in recommending your company to people in the future.
Very honest with their deals
Very honest with their deals
You can trust them
I had the best assistance by a…
I had the best assistance by a wonderful man Frank Tylar. Frank made sure I got the best available flight for my forthcoming journey. I changed dates atleast twice, but Frank was patient, helpful and still made sure I got the best deal. Frank talked me through all the details making sure I was happy. He communicated with me tirelessly making sure I was indeed content with the travel. He is a commited agent who will make sure that you get exactly what you need with the best airlines and prices. Thank you Frank! God bless🙏🏾(Zee).
The travel agent Lisa was wonderful…
The travel agent Lisa was wonderful with helping me as I have a disability. She was kind, understanding and took her time to ensure my requests for flight times, etc was met.
Thank you Lisa and Sufi Travels
Great Experience with Sufi travel and…
Great Experience with Sufi travel and tours: I had the pleasure of working with Zeeshan. They helped me find the best deal for booking my flight. Their clear communication and friendly assistance made the process easy. I highly recommend to other travelers—it’s user-friendly and efficient. Thank you very much!”
The service was excellently arranged …
The service was excellent arranged for the child to be accompanied from RSA to Birmingham. Well appreciated.
Zeeshan has been very helpful and…
Zeeshan has been very helpful and pecient with me and my family through out with my last minute changes and cancellations he was very professional and I really do appreciate all he has done for me and my family.Always want to make sure I'm satisfied with the service he is offering us. Thank so much keep up the good work that you are doing.God bless you.
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