Sufitravelandtours Reviews 118

Zeeshan Haider Was very lovely and helpful, made sure he took his time with helping me and showed great patience and kindness

I was impressed by the immediate response from Sufi Travel.Special.mention to Zeeshan.He was very friendly and patient with me.I will continue using Sufi Travel.

I am good travelling through your company I did not have any problems both ways. The company is good and I do appreciate it try to improve more and more people will turn to your company thanks a lot

I want to give a very special review for Muhammad Shahzad. He is the best travel agent in the world. He is very well trained, highly professional, and provides the best quality service.

Muhammad Shahzad is very friendly and kind. He always listens carefully and helps in every step. His way of dealing with customers is excellent, and he makes everything easy and stress-free.

His service is top class, and he always gives the best advice and support. I am very happy with his work and truly appreciate his effort.

I strongly recommend Muhammad Shahzad to everyone. If you want the best service and a smooth travel experience, he is the best choice.

I had a very disappointing experience with Sufi Travel and the agent Shoaib Akhtar. I paid £300 for a ticket, but the ticket was never issued. Despite multiple attempts to contact them, I have not received any refund or a clear response regarding my money.

This situation feels extremely unprofessional and concerning. Taking payment without delivering the promised service and then failing to return the money is unacceptable. I would strongly advise others to be cautious when dealing with this agency.

I am still waiting for my refund and hope this issue is resolved as soon as possible.

Rose is the best of the best travel agent i know
Truly thank you for the good job and your kind heart
Good job the team

Ahmed was very patient, calm, efficient and helpful. I highly recommend him for anyone who is looking for flight tickets.

Muhammad Shahzad Was very very helpful in dealing with my ticket issues.
Muhammad Shahzad Is also very respectful and responsive whenever he is talking to me.
Muhammad Shahzad is a very valuable person for the company.
Muhammad Shahzad is a very professional, experienced and well trained and also very honest and patient with me.

I had a good experience with Muhammad Shahzad . He was very friendly and experienced. He made my booking go very smoothly and I am happy to deal again with him for any destination as well as recommending family and friend. Muhammad Shahzad has very good customer service skills.he is very valuable for your company and I know that I wouldn’t be disappointed if I recommended someone to him.

The company service was great. I didn't have any obstruction on my travelling.
I had a great experience

Muhammad Shahzad, provided outstanding service with exceptional attention to detail, making the entire travel experience smooth, stress-free, and truly enjoyable.”

Muhammad Shahzad demonstrated professionalism, reliability, and excellent knowledge, ensuring a perfectly planned trip from start to finish.”

Highly recommend Muhammad Shahzad for his excellent service, clear communication, and commitment to customer satisfaction.”

He tried his best for 3 hrs every day to look for flights. He's the best for me

Thanks to Muhammad Shahzad, our journey was seamless and memorable—his dedication and support made all the difference.”

I will refer my friends and family to him.

Muhammad Shahzad made my trip possible on the 23rd December 2025, he is one of the best people I have worked with.

When we couldnt see a flights,Muhammad was there day and night hour by hour trying to look for a flight even though there was none to Nigeria, as I was also going through a tough time.

I missed my flight a few days back but he was still there to support and make my trip to Nigeria possible, Muhammad is such a good person. Muhammad is the best, I am telling you he has a very good heart, he cares about his client's happiness. He is so wonderful. I am so grateful to him, he's sacrificed his time just to make his clients to happy. He is not wicket and selfish because of money.

Even when I got angry at him for not seeing a flight for us, he still didnt give up and he did all his best to booked a flight for us on 23 / 12 /25. He is the best.

Muhammad knows how to help and support his clients, he is genuinely a very good person for this job, I appreciate and respect him so much for his help.

Thank you Muhammad Shahzad

Muhammed shazhad, is really a avery profitional, young man with fantastic customer service, paciente and kind.
It was possible to help even after is closing time Mr Muhammad shazhad as epend extra hour to help me with my fly ticket. Thanks Mr Muhammad shazhad.

Had a great experience . Agent Rose was brilliant. Even when I thought I won't be able to get a flight she stayed beyond her finish time and assisted to book me a flight so thank you Rose. My flight was very smooth and on time. I'll recommend it and I'll be using it for all my future flights ✈️.
Thank you Rose

"I recently had the pleasure of interacting with Muhammad Shahzad, the customer service representative, and I was thoroughly impressed! Muhammad was incredibly knowledgeable, patient, and helpful in resolving my query. He went above and beyond to ensure I was satisfied with the outcome.

What stood out to me was the company's commitment to providing top-notch customer service. Muhammad's friendly demeanor and willingness to listen made the experience truly great.

Overall, I'd highly recommend this company to anyone looking for excellent service. Keep up the fantastic work, Muhammad and team!"

I just got my tickets from Sufi travels and I want to say massive "thank you" to Mohammad Maaz! Honestly, this agent has the patience of a saint! And he is a very personable individual too! I was a very anxious customer but he kept calming my fears and answering all my questions. There was no request too much for him. In the few days that I dealt with him on the phone, it felt like I had met him before already. He was extremely patient and polite and I know I really did stress him out but he wouldn't buckle. He was whole heartedly committed to this sale that I was at first very doubtful of his sincerity( but I see now that was just his sales method). Even though I was feeling uncomfortable dealing over the phone and also when different agents were calling me randomly at the beginning, he calmed me down and also encouraged me to proceed with my booking. He held my booking immediately I paid the initial deposit of £20 , gave me evidence and was also alert to help me update my booking to the best and cheapest deal. Well done to you, Maaz! You deserve an award for exceptional service. Now I am looking forward to my trip. God bless you!
Elizabeth
P.S
I am not usually one to write a review( this is possibly my first ever) but I did promise myself to leave a good review after dealing with Maaz for the past few days because he deserves it. I would have given this a 5 star but for the anxiety that I honestly felt most of the time for dealing on the phone. I personally think this would have not been the case if this company had an office I visited instead of dealing on the phone and email.

Muhammad Shahzad is an excellent and highly professional travel agent. I booked both tickets and hotels through Muhammad Shahzad, and everything was delivered smoothly. The quality of his services is outstanding, and he is always reliable. I always contact Sufi travel and tours specifically for Muhammad Shahzad because he is not only professional but also very friendly and caring. Highly recommended! He is such a very trained and experienced agent. I wish him all the best and good luck. Whenever I need tickets or hotel bookings, I will always contact Muhammad Shahzad.

I would like to extend my heartfelt thanks for the outstanding service your staff Mohammed Shahzad, The assistance i received was not only prompt but also executed with exceptional proficiency. Mohammed shahzad, Your commitment to delivering high-quality service in a timely manner is greatly appreciated and has not gone unnoticed.Mohammed Shahzad is a nice and friendly person be blessed

Muhammad Shahzad is an experienced worker, very patient with customers and very knowledgeable about his job.

Dear Sufi travels
I wish to use this opportunity to display a satisfying approach working with your client; Muhammad Shazad. Shazad is very nice and respectful all through these moments of flight bookings with him. He’s genuine, diligent and straightforward. I hope to work with him in subsequent times.