Sufitravelandtours Reviews 

130
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 28 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently mention that the staff is exceptionally helpful, patient, and genuinely knowledgeable when handling various travel queries. Customers deeply appreciate the dedicated support provided during booking arrangements, noting that agents consistently go above and beyond. Consumers also point out that flight plans and hotel bookings are managed extremely efficiently, ensuring entirely smooth trips from start to finish. Travelers feel thoroughly confident recommending these professional consultants because of their clear communication, ongoing dedication, and overall reliability. Visitors are especially pleased with the warm demeanor and personal attention received throughout the entire process.

What people talk about most

Staff

Customers report deeply positive experiences with staff, highlighting exceptional travel consultants who... See more

Service

Reviewers highlight positive aspects of service, consistently praising exceptional travel consultants for... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional... See more

Booking process

People report ambiguous experiences with booking_process, reflecting a mix of strong personal appreciation... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just got my tickets from Sufi travels and I want to say massive "thank you" to Mohammad Maaz! Honestly, this agent has the patience of a saint! And he is a very personable individual too! I was a... See more

Rated 4 out of 5 stars

"I recently had the pleasure of interacting with Muhammad Shahzad, the customer service representative, and I was thoroughly impressed! Muhammad was incredibly knowledgeable, patient, and helpful... See more

Rated 5 out of 5 stars

Dear Sufi travels I wish to use this opportunity to display a satisfying approach working with your client; Muhammad Shazad. Shazad is very nice and respectful all through these moments of flight boo... See more


Company details

  1. Airline Ticket Agency

Written by the company

Sufi Travels is Best Travel Agency in the UK. We provide fast, quick and reliable services e.g, Cheap Flights, Hotels, Umrah Package etc.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(130)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

My experience with Sufitravelandtour was Wow,You guys are really doing a great job. I like your services.
Most especially Frank Tyler as he rendered perfect service.So therefore I can recommend Sufitravelandtour for anyone

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

It was a great experience with Sufi…

It was a great experience with Sufi Travel and Tours on the 3rd of July. With Frank Tyler it was a great pleasure dealing with you,I enjoyed my trip to Harare he did my online check in it went smoothly before my travel. Hands up for you.

July 3, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company and people

Terrible people. They will lie about timing and dates in order to get you to pay. Then once they have the money they will call back and ask for more. If you try and get a refund because they lied they will not give you a full refund. Also if you speak to the higher ups to report their staff lying they will tell you to prove it. AVIOD AT ALL COSTS. NOTHING BUT SCAMMERS

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

✨ Exceptional Service from Sufi Travel & Tours!

If you're looking for a travel agency that goes above and beyond, Sufi Travel & Tours is the one to choose! Their customer service is simply outstanding, and their dedication to ensuring a smooth booking experience is second to none.
A special shoutout to Frank Taylor—a true star in the world of travel assistance! His hard work, commitment, and personal touch made all the difference. Frank didn’t just find tickets at reasonable fares; he tirelessly worked out of hours to make sure everything was perfect. His professionalism, patience, and willingness to go the extra mile truly set him apart.
Sufi Travel & Tours isn’t just about booking flights—it’s about making travel stress-free and effortless. With a team like theirs, especially individuals like Frank, you can trust that every customer is treated with care and dedication.
💯 Highly recommended! Keep up the phenomenal work, Sufi Travel & Tours—your standards of excellence shine brightly! ✈️

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Stay relaxed and Travel well Sufittraveltours

Sufitravelandtours is the most reliable and committed travel Agent I have ever bought tickets from.
Their process/customer service is easy ,cheap and reliable.
I have just bought a ticket from them and travelled with Turkish Airline.Every thing went on smoothly at the airport.
Roheil communicate very well.They care for their customers and communicate and give you travel information in advance

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

I just got a tickets from them these…

I just got a tickets from them these guys are amazing and helpful and the guy frank Taylor his customer service is brilliant. I got future trip plan once i got back then fair reviews i will be updates thanks 🙏

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

Getting it right!

Huraira "walked me though" the deal when it was sorted and before that he showed great patience in selecting exactly the deal - and I mean exactly! - I wanted. I'm marrying a Kenyan lady so Huraira's calm and cheery demeanour ensure that when my wife and 'son' follow me, he will be my first port of call
Thanks very much.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

MANY THANKS

Thanks Sufi travel & Tours mostly to'Frank Tylar' thanks for your support and made me not worry about my trip and relaxed. I can't wait for my journey to kenya.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Sufi Travel's was…

My experience with Sufi Travel's was very good. Especially "Frank Tylar". Frank made assure I got the best available flight for my forthcoming journey. He is a committed agent who will make sure that you get exactly what you need with the best airlines and prices. Sufi Travel should be proud to have such a dedicated and committed employee. More clients assured. Thank you Frank! God bless

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much Sam

Thank you so much Sam, you really made my travel to Nigeria lovely by helping me to get all the tickets both flight and bus. Thank so much I can't wait to use your company booking ticket next time. Thanks you guys are the best 👌 👍

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

This company is shit with there staff I…

This company is shit with there staff I payed for a hotel for 15 days and a few hours before fighting the agent call me and say there a problem he couldn't make payment for the hotel my impression of this company is shit customer service

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

Rizvi

Rizvi, you made my journey to Nigeria with my family of 8 so easy and cost effective.
Your service is second to none. I will be using your excellent service for a long period of time. Thanks for your 24hrs help line.

December 29, 2024
Unprompted review
Rated 1 out of 5 stars

Majid

A guy called Majid helped us out soo much as the tour guides and Pathan driver weren't right in the head

December 28, 2024
Unprompted review
Rated 5 out of 5 stars

The ticket agent is a gem.her name is…

The ticket agent is a gem.her name is fatima.
Owner's or management should motivate her to continue the good work and if possible promote her.sge is a great asset to the travel industry.
Kindly wise her the best and ask her to continue the fantastic work she is doing fir your clients.

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

These guys are SCAMMERS with capitals!

These guys are SCAMMERS with capitals!! Thieves and liars!! do not buy a single ticket from them! I wish I had read these reviews before having anything to do with them. They even gas light you when you challenge their theft! Horrible people and I hope they get what is coming to them if they continue on this path! They ought to be shut down! I contact Action Fraud and the police and hope that something will come of it!

December 5, 2024
Unprompted review
Rated 4 out of 5 stars

I had the pleasure of booking my ticket…

I had the pleasure of booking my ticket with Sufi Travel. Zeeshan Haider, my customer contact person treated my request with utmost urgency, and speed. I couldn’t be more satisfied. He managed to secure a fantastic deal on my travel ticket in just about two days, and despite the many changes to my travel itinerary. I highly recommend Sufi Travels for their efficient and reliable services!

October 7, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look