Summerfield Healthcare Reviews 

Update on the previous review.
I was contacted by the founder to apologize and say he would personally oversee this omnishambles of a case.
So desperate have we been as a family I agreed to this.
Worst decision ever.
I do not have the time to catalogue all the further delays and chase up calls. However, to give you a taste we are still awaiting a genuine prescription as we have only ever been sent photocopies. I was then told that all the pharmacies are wrong not to accept these. (Sounds like the excuse a drug addict might use without a genuine prescription) Even if you could do this "I STILL DO NOT HAVE MEDICINE FOR MY MOTHERS RAPIDLY DETERIORATING CONDITION AND SHOULD NOT BE ARGUING THE CASE, JUST SEND A PROPER PRESCRIPTION THAT WE PAID £2500 for!!!!!!!!!!!!!!!

DO NOT USE THIS COMPANY- They are at best amateurs at worst *********!

don't bother with this company, try and call them - get to no1 in the queue and get cut off time after time. don't bother with the live chat either - they read your 1st message but don't reply to anything. complete waste of time

Stay away from this place

I have paid two consultation with private GP from summerfield healthcare , waiting one week for a report from my consultation, and after 6 phone calls , ine week later they told me to pay £25 more for a referral letter, and they haven't sent to me that raport from consultation. Useless
They are useless. Not happy

Went to the Clinic at Sandwell this morning, had a subcutaneous cyst removed from the back of my neck. Cannot speak highly enough about their service and staff. Really friendly the doctor explained everything she was going to do. Would not hesitate to recommend them.

Super impressed with the Shrewsbury Clinic! Phoned in the morning, had appointment in the afternoon after dealing with very pleasant telephone staff, easy parking right outside clinic, short wait inside then seen my lovely nurse for blood test. Test results back in 24 hours!! Fabulous service! Thanku!!

1st they said 2 hours waiting after 2hours I asked them how long they changed it to 3/4 hours long long waiting

I had a cyst on my scalp which became more noticeable once I started losing my hair. I decided I wanted a clean shaven head but the cyst would be noticeable and was giving me discomfort. After being refused surgery by the NHS I contacted some private healthcare surgeries and was inundated with promises of the best treatment for what I considered exorbitant amounts of money. I filled out a form on Summerfield Healthcare's website and sent across a photo of my scalp cyst. I had a few brief conversations with telephone receptionists who were all helpful and so I arranged a consultation with Dr Roddah who was relaxed and efficient. I was quoted a very fair price for the cyst removal which was a quarter of what I had been quoted elsewhere. I don't feel I was there for longer than 40 minutes including consultation and surgical removal. No pain during procedure and I am left with a small scar which is barely noticeable at all. I wouldn't hesitate in recommending Summerfield Healthcare to friends or family members if they required a similar minor surgery.

Dr Alice Maramba saw my son after one week of his pneumothorax. Did an excellent job went above and beyond to clean his wounds and redress them. Was kind and considerate. A very dedicated and professional doctor.

I saw Dr Roddah for removal of 2 Lipomas(as advised by the hospital consultant). I had been waiting to get this done on the NHS and decided to go private as the years we’re just zipping past.
I telephoned the company and they arranged a consultation and removal with Dr Roddah.
From meeting him I felt totally at ease. He gave a full explanation of what I actually had after the consultation and arranged immediate removal.
What he found was I had a large cyst at the base of my head and 1 small cyst on the top, however this small one was actually 3 separate small ones in the same location.
The treatment was fast and efficient and more or less painless.
I went back a week later and got the stitches removed by the same lovely nurse.
Thank you again Dr Roddah and summerfield Healthcare in Shrewsbury.

Very bad customer service . Takes exceptionally long time to get the blood test results . If you are spending money privately to get blood test done please don’t waste your time and money with this organisation

Only visited once but very good experience. Everyone was helpful and courteous. I was seen on time and the receptionist went out of her way to be welcoming and friendly.

Have already sent in a review which was very poor for several reasons .have rated poor again as you have sent this to the wrong person! So much for confidentiality!

I Used The Summerfield Clinic in Wolverhampton in October 2020 for Cyst removals, I called this clinic over 10x as they don’t like to answer the fone/voicemails & I had to email them to eventually get an answer after several weeks.
On the day of my consultation when I arrived at the clinic at 1pm I understood why they don’t answer the phone as when I walked into a shabby looking reception area, the receptionist gave me a pen and clipboard & told me to fill out a form & put her coat on & told me she’s going & someone will come out to me NO customer skills at all. After some time there was a UBEREATS driver knocking on the door and windows trying to deliver the nurses lunch for a good 10mins & the nurse eventually came out to collect it & went back inside & the phone was also constantly ringing & no one there to answer it. I was still sat waiting that I went & knocked on a random door to tell them I’m waiting & I was eventually seen after about 25/30 mins.
I was seen by Dr Roddah who carried out the consultation & procedure, the cyst removals were done amazingly well and he is a very good Doctor & knows exactly what he’s doing BUT it’s an utter shame that his team & management are absolutely rubbish & have no customer service skills as I had another issue on my 2nd appointment where a lady quoted me the incorrect price & after arriving there she refused point blank she said such a thing so I decided not to ever use them again unless Dr Roddah has a clinic elsewhere.
This clinic needs a drastic staff change otherwise it will continue going downhill.

Quick, professional and affordable procedure. Spacious on site parking for patients. All questions answered. Thank you Dr Roddah.

A very safe and sensitive experience . All the staff I dealt with were empathetic and very helpful. Would recommend

I've used this clinic for blood tests in Wolverhampton multiple times now and think they're the best place ever, especially if you want fast blood tests and results. It's very easy to get an appointment they see you very quickly, I've even been seen on the same day before. Natalie and Paul are excellent at taking blood and lovely, kind and informative. It's a brilliant service. The lady in reception is lovely too. Top quality speed and professionalism. Very impressive. I tell my friends and family to go here. Excellent prices too.

I went to Shrewsbury for a blood test with Natalie Cole. What a fabulously stress free experience compared to going to the hospital. No queue of traffic to get into the car park, lots of free parking right outside the door, my appointment was on time, no waiting and I can honestly say that it was the best blood test I've ever had - no one can ever find my veins, they're usually hunting around for ages in both arms and I come out black and blue but Natalie was amazing, in first time, no discomfort at all, no bruising and out in five minutes. Perfect, thank you!

PCR completed and results in rapid time, can’t recommend enough, enabling me to meet my new grandson in Saudi Arabia.😁

I was quickly put at ease by Dr.Roddah with an explanation of what to expect, the outcome plus healing time.
I have waited until about 6 weeks before commenting so that I’m fully healed and I can tell you that all went very well indeed with minimal scarring.
Sometime in the future I shall return as I need a couple of other minor things seen too.
All in all a good experience :)