Summitathome Reviews 

339
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The delivery driver was so pleasant and helpful and put the chair exactly where it is needed. Never had such wonderful treatment from any delivery driver before. Very good man. Delivered on 6.6.2024.

Rated 4 out of 5 stars

This was the second office chair that we bought from Summitathome. The ordering process was really easy. Pleased with the chair, when it eventually arrived. I think there must have been a problem... See more

Rated 5 out of 5 stars

Arrived very quickly and on time. Lovely colour - duck egg blue - and extremely comfortable. Initially settings were a bit stiff but this didn’t last. Very pleased as it is a vast improvement on dinin... See more

Rated 4 out of 5 stars

The chair is great and most comfortable. A super buy and so pleased it came ready assembled. A big plus. My only trouble is that I am a five foot nothing pensioner and my feet do not actually reach... See more

Company details

  1. Furniture Manufacturer
  2. Furniture Store

Written by the company

Summit at Home are British manufacturers of office chairs. Blending cutting edge home office chair technology with beautiful design. British made, ergonomic office chairs with a host of wellbeing functions including body balance mechanism, twin air cell technology, memory foam, inflatable lumbar support, adjustable armrests & headrests, fully adjustable back height and angle, gas lift, deeply padded seats. Our range is available to order in 19 fabric choices, including Harris Tweed®. Delivered free, fully assembled with a 5 year guarantee. www.summitathome.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

339 reviews

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4.6

All reviews

(339)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Service was very good

Service was very good. One drawback was the packaging had split open quite extensively and DPD had retaped it. Luckily the chair was not damaged.

December 13, 2021
Rated 5 out of 5 stars

Great service

Great service. They went above and beyond. Chair is excellent quality and meets my needs. Comfortable to work in for hours.
Would highly recommend. Thanks to everyone involved.

December 13, 2021
Rated 5 out of 5 stars

Excellent and very prompt service

Excellent and very prompt service. I got a phone message telling me when the chair would arrive and it came on time, delivered by a pleasant and helpful driver. I am delighted with the appearance and comfort of my Inflexion chair and would recommend Summit highly.

December 11, 2021
Rated 4 out of 5 stars

Tension Adjustment…

The chair arrived on time fully assembled. The delivery driver offered to demonstrated the adjustment which I found very helpful. However he only gave a verbal instruction regarding the tension control which I subsequently found to be extremely stiff. I was advised it is fitted as supplied by the manufacturers and is stiff at first but will loosen once moved I am 84 and bought the chair from your Saga advert so I think there are others who will also have had difficulty with this adjustment. I solved the problem using one of my woodworking clamps with protective jaws which gave me the extra leverage needed. It is now movable but I have not found the right adjustment for me yet. I am still trying.
I thank your staff who have all been very helpful.

December 10, 2021
Rated 5 out of 5 stars

Really lovely comfy chair

Really lovely comfy chair. I've been working from home on my dining room chair for over a year, and I absolutely love my chair. The headrest gives a nice support and it's so comfy. Looks really nice as well and I think it looks better than the picture. I went for the cream colour (futurist) and extra fome and it looks good. It's good quality and the service was really good. The delivery driver was friendly too, and because they deliver there own chairs it wasn't damaged on arrival either which is a win win.

December 3, 2021
Rated 5 out of 5 stars

Purchased the operator chair with…

Purchased the operator chair with adjustable lumbar support. Item was delivered within given schedule, and being fully assembled was a bonus. Have only been using it for a couple of weeks but so far, so good.

December 1, 2021
Rated 5 out of 5 stars

Excellent.

This is the second desk chair we have bought. In each case they were delivered exactly when they said they would be. Excellent service.

November 30, 2021
Rated 5 out of 5 stars

Really great service

Really great service, I ordered the wrong colour and had to email to ask them to change it, which they did with no trouble at all. The correct chair arrived yesterday as promised and it is perfect.

November 30, 2021
Rated 3 out of 5 stars

Missing bolts

The chair arrived safely within the 10 working days quoted, although it would have been helpful to be informed when it would be delivered to ensure that I was in.

The chair is attractive and with the many adjustments it is comfortable. The colour (Forecast Grey) is nice and would fit in with many colour schemes.

Having noticed that the chair squeaked we looked under the seat and discovered that two bolts were missing. Maureen at Customer Services was helpful and sent 2 bolts, having been assured that we were competent enough to fit them. Unfortunately, these bolts were not long enough but by return of post 4 bolts of 2 different sizes were sent and 2 of these were of the correct length.

November 25, 2021

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