Been using summits for a couple of years now and cannot fault them. Friendly knowledgeable staff, who care about helping and always have time for questions. Family run independent shop wi... See more
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Superb fast ordering and delivery service from this family run business. Comprehensive first aid kit supplied at great price. Thank you for your excellent customer service.
I was looking for some new walking poles: Summits had them at an excellent price - £10 cheaper than if I'd bought from Amazon and I get the pleasure of supporting a family business too. The poles arri... See more
Spent a long time looking for decent reliable tent and Summits website came up with a very competitive price for Wild Country Helm compact 2 tent and footprint.The discount was an added bonus! Packag... See more
Company replied
Company details
Written by the company
Summits Outdoor Gear is one of Scotland's leading independent outdoor sports retailers based in Paisley. We offer an extensive range of outdoor gear including skis, snowboards, climbing gear, camping gear and hiking gear, camping equipment as well as a wide range of outdoor and lifestyle clothing. In-store, enthusiastic staff are pleased to offer expert boot fitting and essential advice from first hand experience. Online we offer convenience, prompt delivery and excellent after-sales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell.
Contact info
36 Moss Street, PA1 1BA, Paisley, United Kingdom
- 01418893360
- sales@summits.co.uk
- summits.co.uk
4.7
Excellent
691 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
An excellent shopping experience
We bought an Outwell tent from Summits outdoors . To be honest we were a little disappointed as the tent had some manufacturing faults . However the service from Anna at Summits was outstanding. She liaised with Outwell , kept in touch with us regularly and always kept her promises. This is a company with integrity and reliability so I can recommend them to everyone.
August 17, 2023
Unprompted review
Reply from Summits Outdoor
Hello Sue,
Thank you very much!
That's very kind of you to say - we are always happy to help and we hope to hear from you again in the near future.
We appreciate your support of a family business.
Kindest regards
The Summits Team!
Quick delivery.
I recently ordered a Patagonia Ultralight Black Hole Mini Hip Pack 1L. They were fast in returning emails and managed to get the item delivered on time for a recent trip to Scotland. Highly recommend using them.
July 8, 2023
Unprompted review
Reply from Summits Outdoor
Hello,
Thank you kindly for taking the time to leave a review. We appreciate your kind words and support of a family business.
Hope our paths cross again in the not too distant future.
Kindest regards
The Summits Team!
Speedy Delivery
Speedy Delivery, great prices and as described. Fully recommend. Thanks guys.
July 18, 2023
Unprompted review
Reply from Summits Outdoor
Hello Josh,
Thank you for your 5 star rating!
We appreciate your time and support of a family business.
Have a fantastic weekend!
Kindest regards
The Summits Team!
No surprise this company has 5 stars
No surprise this company has 5 stars
I had an issue with my item but Anna and the team couldnt have handled it any better, going above and beyond what could be expected. The service is unbeatable *****
July 14, 2023
Unprompted review
Reply from Summits Outdoor
Hello Robert,
Thank you so much!
What a fantastic review, we appreciate you taking the time to review our store and personally, i wish to thank you for your kindness.
Have a fantastic trip, take care for now!
Kindest regards
The Summits Team!
Very helpful customer service
Very helpful customer service. The price beat all other retailers we looked at, will be shopping here again.
June 13, 2023
Reply from Summits Outdoor
Hello,
Thank you for your kind review!
We appreciate your taking the time to share your thoughts and your support of a family business.
We remain as competitive as we are able to so if you require any further outdoor equipment, you know where we are.
Take care for now!
Kindest regards
The Summits Team
Speedy service at a great price
I was looking for a 1-person backpacking tent at short notice, and didn’t like most of the latest models in my price range at major retailers. Summits was one of the only stores in the UK to still have a last-season tent which I really liked. Great price and free delivery which was fast and on time despite me being nowhere near Glasgow! Couldn’t recommend enough.
June 6, 2023
Unprompted review
Reply from Summits Outdoor
Hello Peter,
Thank you for your 5 star review!
We are glad to have been able to kit you out this Summer and we know it will serve you well on many adventures to come.
Thanks for supporting a family business and we look forward to hearing from you again in the near future.
Kindest regards
The Summits Team!
I needed to return a Vango Nevis and…
I needed to return a Vango Nevis and Anna was so helpful. They really went above and beyond to help me with my return. The other staff were also very helpful in helping me pay and process the return charged by Vango. 5 stars for a prompt, friendly and amazing service.
May 1, 2023
Unprompted review
Reply from Summits Outdoor
Hello,
Thank you very much for taking the time to leave us a kind review.
It was our pleasure and we are glad we were able to get everything sorted for you.
We appreciate your support of a family busines and hope to hear from you again in the near future.
Take care for now!
Kindest regards
The Summits
Amazing outdoor shop
Amazing outdoor shop. Staff are fantastic, helpful and friendly. Highly recommended 👌
March 31, 2023
Reply from Summits Outdoor
Hello Keith,
Thank you very much for your kind review!
We appreciate your support of a family business and we look forward to seeing you again soon.
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hello again Tobias,
Thank you for taking the time to leave us a kind review.
We appreciate your support and look forward to hearing from you again in the near future.
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Anita,
Thank you kindly for such a fantastic review!
We really appreciate your time and support of a family business.
Look forward to hearing from you again very soon.
Kindest regards
The Summits Team!
Best people ever to buy from
Best people ever to buy from, customer service excellent, queries dealt with within a day - usually within an hour or two - no issue too big or too small, prices might be a tad on the high side for some things, but you can't buy good service and summits have that in bucketloads.
March 30, 2023
Reply from Summits Outdoor
Hello again Heather,
You are an angel. Thanks for taking the time to leave us such a kind review.
We really appreciate it and your support of a family business.
Have a cracking weekend.
Kindest regards
The Summits Team!
Great price and fast delivery
March 27, 2023
Reply from Summits Outdoor
Hello Tim,
Thank you for your 5 star rating.
We appreciate your time and support of a family business.
Kindest regards
The Summits Team!
Great outdoor shop and website
Good range of products at competitive prices. Staff very friendly and helpful
March 26, 2023
Reply from Summits Outdoor
Hello Ian,
Thank you for your kind review.
We hope to see you very soon and we do appreciate your continued support of a family business.
Kindest regards
The Summits Team!
Great team, lovely family business!
My purchase was inadvertently left with a neighbour, for which I wasn't given a card from the delivery firm advising as such. The staff at Summits were super helpful and very personable in establishing this for me and ensuring I got my purchase without issue!
March 17, 2023
Reply from Summits Outdoor
Hello,
A pleasure to hear from you again and thanks for taking the time to leave us a review.
Glad we were able to help! Hope you had a lovely Easter.
Kindest regards
The Summits Team!
Great, no fuss service.
They despatched our item really quickly, just as advertised, and the roll mat was just as described.
Great service,
Many thanks
March 22, 2023
Reply from Summits Outdoor
Hello,
You are very welcome!
Thanks for taking the time to leave a kind response and we do hope it continues to serve you well.
We appreciate your support of a family business.
Kindest regards
The Summits Team!
Prompt delivery.
March 20, 2023
Reply from Summits Outdoor
Hi Diana,
Thank you for your review.
We appreciate your time and support of a family business!
KIndest regards
The Summits Team!
Reply from Summits Outdoor
Hello Joanna,
I hope you are well.
Thank you very much for your kind review! We are proud to offer free, next-working day delivery on orders over £50!
We appreciate your support of a family business.
Kindest regards
The Summits Team!
Great company
Quick delivery. Unfortunately, the item wasn't suitable so I had to return it. Extremely quick at refunding me. I would recommend and use the company in the future
February 27, 2023
Reply from Summits Outdoor
Hello Helen,
Thank you very much for your kind review.
We appreciate your support of a family business and hope to hear from you again in the near future.
Kindest regards
The Summits Team!
Great communication and service
Great communication and service, would recommend to anyone
March 9, 2023
Reply from Summits Outdoor
Hello David,
Thank you for you 5 star response to our family business.
We appreciate your support and look forward to hearing from you again soon.
Kindest regards
The Summits Team!
Fast delivery and excellent price.
Fast delivery and excellent price.
I will use Summits Outdoor again soon
Thank you :-)
March 10, 2023
Reply from Summits Outdoor
Hi Stephen,
You are very welcome!
We are very happy to hear that and sincerely look forward to hearing from you again in the near future.
Have a great weekend. Thanks for supporting a family business.
Kindest regards
The Summits Team!
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