Been using summits for a couple of years now and cannot fault them. Friendly knowledgeable staff, who care about helping and always have time for questions. Family run independent shop wi... See more
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Superb fast ordering and delivery service from this family run business. Comprehensive first aid kit supplied at great price. Thank you for your excellent customer service.
I was looking for some new walking poles: Summits had them at an excellent price - £10 cheaper than if I'd bought from Amazon and I get the pleasure of supporting a family business too. The poles arri... See more
Spent a long time looking for decent reliable tent and Summits website came up with a very competitive price for Wild Country Helm compact 2 tent and footprint.The discount was an added bonus! Packag... See more
Company replied
Company details
Written by the company
Summits Outdoor Gear is one of Scotland's leading independent outdoor sports retailers based in Paisley. We offer an extensive range of outdoor gear including skis, snowboards, climbing gear, camping gear and hiking gear, camping equipment as well as a wide range of outdoor and lifestyle clothing. In-store, enthusiastic staff are pleased to offer expert boot fitting and essential advice from first hand experience. Online we offer convenience, prompt delivery and excellent after-sales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell.
Contact info
36 Moss Street, PA1 1BA, Paisley, United Kingdom
- 01418893360
- sales@summits.co.uk
- summits.co.uk
4.7
Excellent
691 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Great service 👏
February 17, 2023
Reply from Summits Outdoor
Hello,
Thank you for your 5 star rating!
It's very much appreciated as is your support of a family business.
Until next time :)
Kindest regards
The Summits Team!
Perfect from start to finish.
Everything I needed what in stock. Competitively priced. Delivered in a timely fashion.
February 20, 2023
Reply from Summits Outdoor
Hello,
Thank you very much for your five star review.
We strive to remain competitive with a wide range of outdoor equipment, delivered within 24 hours too!
If there is anything we can do for you next time you shop with us, please let us know. Thanks for supporting a family business.
Kindest regards
The Summits Team!
Great price and service online.
Great price and service online.
I'll need to get over to the shop at some point.... Looks good.
March 2, 2023
Reply from Summits Outdoor
Hi Eric,
Excellent review, thank you kindly.
We appreciate your support of a family business and yes, give us a visit. We love to chat and we can recommend places to venture too all the while, kitting you out for the elements!
Take care for now.
Kindest regards
The Summits Team!
Great customer service and fast delivery
February 17, 2023
Reply from Summits Outdoor
Hello,
Thank you very much!
We appreciate your support of a family business and we look forward to hearing from you in the not too distant future.
Have a great weekend.
Kindest regards
The Summits Team!
Mountain Equipment Skardu Lightweight Waterproof Jacket
A lightweight gortex jacket purchased in the Sale. Good pricing and quick delivery. Will definitely look here again when looking for next purchase.
January 30, 2023
Reply from Summits Outdoor
Hello,
Thank you for your 5 star rating!
We remain competitive and shall always be able to give you the best price on any outdoor equipment. When you require anything further, please don't hesitate to get back in touch.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hi Dominic,
Thank you for the 5 star review.
We appreciate it and wish to thank you for supporting a family business.
If you require any further outdoor equipment, please don't hesitate to get back in touch.
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hi,
Thanks for your 5 star rating!
You are very welcome - we appreciate your support of a family business.
Kindest regards
The Summits Team!
Great Ski poles
Great product. Arrived day after ordered them. Staff were helpful. Website easy to order from.
January 23, 2023
Reply from Summits Outdoor
Hello Sonia,
We appreciate your 5 star rating!
Hope the ski poles serve you well and thanks for supporting a family business.
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hello,
Thank you kindly.
We are proud to work alongside Parcelforce who work tirelessly around the clock to ensure our parcels arrive next working day!
We appreciate your support of a family business.
Kindest regards
The Summits Team!
Excellent quality product
Excellent quality product, great price and very quick delivery.
January 26, 2023
Reply from Summits Outdoor
Hi Jenny,
Thank you for your 5 Star Rating!
We are happy to hear that and we look forward to hearing from you again in the not too distant future.
We appreciate your support of a family business.
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hello Ray,
Thank you for taking the time to leave a review.
We appreciate your time and support of a family business and look forward to hearing from you again soon.
Take care for now!
Kindest regards
The Summits Team!
Just bought my second tent from…
Just bought my second tent from Summits. Their customer service really is second to none. No matter what time of day you send a query, you get a rapid response. I dont think they sleep! Great products and superb service. Thanks!
January 24, 2023
Unprompted review
Reply from Summits Outdoor
Hello Gerry,
Thank you very much!
That is very kind of you and we do appreciate your support of a family business.
If there is anything else we can do for you (day or night) you know where we are :)
Kindest regards
The Summits Team!
First time ordering from Summit
First time ordering from Summit, found the product I was after on Amazon and sold by this seller, so I visited their website and found they were a fair bit cheaper and had a 10% off as well, free delivery and arrived 2 days later which was a big surprise, very happy and would recommend and buy from again
December 20, 2022
Reply from Summits Outdoor
Hello,
Thank you kindly for your 5-star review!
Better to come directly to us for the best price/service - we outweigh the giant that is Amazon as they like to take their cut but we make up for that with a far more personal approach. Not to mention a little discount!
Thanks for supporting a family business and we look forward to hearing from you again very soon.
Kindest regards
The Summits Team!
Great service, can’t fault it
Very quick dispatch of my new jacket, jacket is perfect and I’m very pleased with the service from Summits.
January 12, 2023
Reply from Summits Outdoor
Hi Helena,
Thanks for our 5 star rating!
We hope the jacket serves you well and we sincerely look forward to hearing from you again.
We appreciate your support of a family business!
Kindest regards
The Summits Team!
I ordered a Rab fleece for my husband
I ordered a Rab fleece for my husband. It was a good price and arrived quickly. Unfortunately it didn’t fit so I returned it for a refund which was processing quickly and painlessly despite being Christmas and a postal strike. I would definitely order from them again.
January 2, 2023
Reply from Summits Outdoor
Hello Hannah,
Thank you very much for taking the time to leave a kind review.
We understand the postal strikes and festive season did cause a lot of disruption for most but we strive to ensure our returns are processed upon arrival to avoid any delay.
Thanks for supporting a family business and we sincerely look forward to hearing from you again soon.
Kindest regards
The Summits Team!
All good with my items purchased
All good with my items purchased. Would recommend highly.
January 4, 2023
Reply from Summits Outdoor
Hello Karl,
Thank you for taking the time to leave us a review!
We appreciate your support of a family business and hope to hear from you again very soon.
Kindest regards
The Summits Team!
Good site/service
Ordered, came quickly as promised, good communication. Can’t fault them but my order had no issues so can’t speak to their customer support. Would use again.
December 22, 2022
Reply from Summits Outdoor
Hello,
Thank you for your 5-star review!
We are happy to hear you are satisfied with our service and we sincerely hope to hear from you again.
Our customer service is available to contact morning, noon and night if you ever need us!
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Always a great service from Summits.
December 19, 2022
Reply from Summits Outdoor
Hello Tom,
Simple yet effective review - thank you, we really appreciate you taking the time.
We value your continued support of a family business!
Kindest regards
The Summits Team!
Excellent seller
Over the last 2 years I've used Summits 3 times and each time I've been more than happy. always well priced and good availability. It always comes before the due date and is well packaged. trusted store and online seller and i will continue to use them when needed
December 29, 2022
Unprompted review
Reply from Summits Outdoor
Hello again,
Thank you kindly for your continued support of a family business and for such a cracking review!
Any outdoor equipment you require in the future, we shall be honoured to kit you out once more.
All the best for 2023!
Kindest regards
The Summits Team!
Helpful staff
November 23, 2022
Reply from Summits Outdoor
Hello Owen,
Thank you very much!
We are glad to hear that - we are always happy to help.
Hope to hear from you again in the near future.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
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