Been using summits for a couple of years now and cannot fault them. Friendly knowledgeable staff, who care about helping and always have time for questions. Family run independent shop wi... See more
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Superb fast ordering and delivery service from this family run business. Comprehensive first aid kit supplied at great price. Thank you for your excellent customer service.
I was looking for some new walking poles: Summits had them at an excellent price - £10 cheaper than if I'd bought from Amazon and I get the pleasure of supporting a family business too. The poles arri... See more
Spent a long time looking for decent reliable tent and Summits website came up with a very competitive price for Wild Country Helm compact 2 tent and footprint.The discount was an added bonus! Packag... See more
Company replied
Company details
Written by the company
Summits Outdoor Gear is one of Scotland's leading independent outdoor sports retailers based in Paisley. We offer an extensive range of outdoor gear including skis, snowboards, climbing gear, camping gear and hiking gear, camping equipment as well as a wide range of outdoor and lifestyle clothing. In-store, enthusiastic staff are pleased to offer expert boot fitting and essential advice from first hand experience. Online we offer convenience, prompt delivery and excellent after-sales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell.
Contact info
36 Moss Street, PA1 1BA, Paisley, United Kingdom
- 01418893360
- sales@summits.co.uk
- summits.co.uk
4.7
Excellent
691 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
May 3, 2022
Reply from Summits Outdoor
Hi there,
We are very sorry and confused to see your two star rating!
As a family run business, we strive to achieve great service so we are happy to hear that we have shown that.
May we ask why you have given us only 2 stars? We would appreciate your feedback!
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hi there,
Thank you very much!
As a family business, we are able to stay competitive and ensure our orders are dispatched within 24 hours.
You are very welcome and we look forward to hearing from you again in the near future. Take care.
Kindest regards
The Summits Team!
fast postage and great service
Super fast postage and great response through email after a product query. Thank you!
May 2, 2022
Reply from Summits Outdoor
Hello,
Thank you very much for your kind review.
We strive to achieve a 24 hour delivery service and are always quick to respond to any questions you may have.
You are very welcome - we hope to hear from you again soon and thank you sincerely for supporting a family business!
Kindest regards
The Summits Team!
Helpful staff and prompt reply for…
Helpful staff and prompt reply for inquiry,
reasonable price and with discount.
May 2, 2022
Good company to deal with
Good price and great service from Summits.
The website is easy to use and product descriptions are clear.
Next day delivery was free.
April 20, 2022
Reply from Summits Outdoor
Hello Alan,
Thank you kindly for your 5-star review. Your feedback is greatly appreciated as is your support of a family business.
We hope to hear from you again in the near future.
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hello Alison,
Thank you very much for taking the time to review our store, it's mcuh appreciated.
We wish to thank you for supporting a family business and we hope to hear from you again in the near future.
Have a wonderful Easter!
Kindest regards
The Summits Team!
Excellent customer service
Excellent customer service, really helpful with product replacement and advice.
April 14, 2022
Reply from Summits Outdoor
Hello John,
Thank you very much for your kind review!
We are always happy to help and we certainly hope to hear from you again very soon.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Quick delivery.
April 13, 2022
Reply from Summits Outdoor
Hello,
Thank you very much for your 5-star rating. This means a lot to us as a family business and we hope to hear from you again soon.
Kindest regards
The Summits Team!
Great product from a great store and…
Great product from a great store and knowledgeable staff with very quick delivery. Happy AAA+++
April 11, 2022
Reply from Summits Outdoor
Hello Gary,
Thank you very much for your brilliant review. We are very happy to hear that!
Always a pleasure to help and we sincerely hope to hear from you again in the near future.
Kindest regards
The Summits Team!
Great service
Very easy transaction and items arrived quickly and well packaged. Hope to use again.
April 6, 2022
Reply from Summits Outdoor
Hello John,
Thank you very much for your kind response to our service. We really appreciate you taking the time to do so.
Thanks for supporting a family business - hope to hear from you again!
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hello Greg,
Thank you very much for your 5-star rating.
We appreciate your feedback and hope to hear from you again soon.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Great service and a great price!
April 2, 2022
Reply from Summits Outdoor
Hello Neil,
Thank you very much for your 5 star rating!
We wholeheartedly appreciate your support of a family business and hope to hear from you again in the near future.
Take care for now!
Kindest regards
The Summits Team!
Great price super quick delivery…
Great price super quick delivery without paying extra ! Will use agin
March 31, 2022
Couldn't be more helpful!
Excellent service. Really quick email response with incredibly helpful content. Competitive prices even for a small local business. Would recommend
March 31, 2022
Unprompted review
Reply from Summits Outdoor
Hello,
Thank you very much for your kind, 5 star review.
It's our pleasure entirely and we hope your mat serves you well on many adventures to come.
Take care for now!
Kindest regards
The Summits Team!
Fantastic service from Summits Outdoor
Fantastic service from Summits Outdoor. I needed a tent urgently for my daughter's DofE expedition, I live in Surrey and managed to get my tent quicker from Summits in Scotland (arrived the next day) than I could from anywhere else.
I would definitely use them again.
March 29, 2022
Reply from Summits Outdoor
Hello Denise,
Thank you kindly for your great review!
We are proud to work closely with Parcelforce who were able to deliver your parcel in rapid time.
As a family run business, we appreciate your support and hope your daughter enjoys her expedition!
Kindest regards
The Summits Team!
Excellent service
Excellent and efficient from order to delivery will highly recommend and most definitely order again.
My purchase will be used extensively throughout the year during my various adventures on both motorcycle and bike packing
March 29, 2022
Reply from Summits Outdoor
Hello David,
Thank you very much for your 5 star review!
We are glad you are happy with the service we provided and sincerely wish you well on your many adventures to come.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hello Elliot,
Thank you very much for your kind review. We really appreciate it.
Your support of a family business means a lot to us and we hope to hear from you again in the near future.
Take care.
Kindest regards
The Summits Team!
Very good prices and service
Very good prices, quick delivery, good returns system. Overall great impression.
March 16, 2022
Reply from Summits Outdoor
Evening Paul,
Thank you very much for you 5 star rating!
We appreciate your support of a family business and look forward to hearing from you again soon.
Kindest regards
The Summits Team!
Excellent service from Summits
Excellent service from Summits. Staff very knowledgeable and friendly. Products purchased superb.
March 16, 2022
Reply from Summits Outdoor
Hello Alasdair,
Thank you very much! Excellent review.
We appreciate your support of a family business and hope to get you kitted out with some more great products. Take care for now.
Kindest regards
The Summits Team!
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