Been using summits for a couple of years now and cannot fault them. Friendly knowledgeable staff, who care about helping and always have time for questions. Family run independent shop wi... See more
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Superb fast ordering and delivery service from this family run business. Comprehensive first aid kit supplied at great price. Thank you for your excellent customer service.
I was looking for some new walking poles: Summits had them at an excellent price - £10 cheaper than if I'd bought from Amazon and I get the pleasure of supporting a family business too. The poles arri... See more
Spent a long time looking for decent reliable tent and Summits website came up with a very competitive price for Wild Country Helm compact 2 tent and footprint.The discount was an added bonus! Packag... See more
Company replied
Company details
Written by the company
Summits Outdoor Gear is one of Scotland's leading independent outdoor sports retailers based in Paisley. We offer an extensive range of outdoor gear including skis, snowboards, climbing gear, camping gear and hiking gear, camping equipment as well as a wide range of outdoor and lifestyle clothing. In-store, enthusiastic staff are pleased to offer expert boot fitting and essential advice from first hand experience. Online we offer convenience, prompt delivery and excellent after-sales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell.
Contact info
36 Moss Street, PA1 1BA, Paisley, United Kingdom
- 01418893360
- sales@summits.co.uk
- summits.co.uk
4.7
Excellent
691 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Rapid efficient delivery
Rapid efficient delivery, excellent price. Great boots..... thanks!
March 14, 2022
Reply from Summits Outdoor
Hello Ken,
Thank you for your 5 star rating! It's our pleasure - we appreciate your support of a family business and hope to hear from you again in the near future.
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hello,
Thank you very much for your kind review.
We are always happy to help and sincerely look forward to hearing from you again soon.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hello Paul,
Thank you very much for your 5 star rating!
We are glad to know you are happy with our service and we hope to hear from you again!
Thanks for supporting a family business.
Kindest regards
The Summits Team!
2nd time I've ordered from them
2nd time I've ordered from them - excellent service and prompt delivery!
March 11, 2022
Reply from Summits Outdoor
Hello WIlliam,
Thank you so much for your continued support of a family business! It's much appreciated and always a pleasure.
Shall look forward to hearing from you again very soon!
Kindest regards
The Summits Team!
Very impressed with the very quick…
Very impressed with the very quick response and delivery to the UK address .
March 5, 2022
Reply from Summits Outdoor
Hello Bryan,
Thank you very much for your kind review.
We are glad you are happy with our service and sincerely hope to hear from you again soon.
Enjoy your weekend for now and thanks once more for supporting a family business.
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hello Barrie,
Thank you so much for your review!
You are very welcome and we hope that it serves you well.
We appreciate your support of a family business and look forward to hearing from you again soon.
Kindest regards
The Summits Team!
I've placed a couple of orders over the…
I've placed a couple of orders over the last few weeks and have received great communication and fast delivery - very much looking forward to trying out my new skis next week. Thank you Summits for great service and will happily be back next time I need some kit.
March 1, 2022
Reply from Summits Outdoor
Hello,
Thank you very much for your awesome review!
Fantastic to hear and we are just really glad we could get you kitted out for your trip.
You are most welcome - we hope it was a good one and look forward to hearing from you again.
Kindest regards
The Summits Team!
There was an error in the boots sent to…
There was an error in the boots sent to me ( not Summits fault) and they couldn’t have been more helpful rectifying it
March 1, 2022
Reply from Summits Outdoor
Hello Louise,
Thank you so much for taking the time to leave us a kind review.
We are so glad we were able to get things sorted for you and wholeheartedly appreciate your patience in the matter.
Once more, we thank you for supporting a family business and hope your boots serve you well on many adventures to come!
Kindest regards
The Summits Team!
Great service
Great service - really quick to deliver and just what is ordered - so all good - thanks
February 28, 2022
Reply from Summits Outdoor
Hello Steve,
Thank you kindly for your 5 star review.
You are very welcome, we are glad everything is to your liking.
We appreciate your support of a family business and hope to hear from you again.
Kindest regards
The Summits Team!
Great quality
February 23, 2022
Reply from Summits Outdoor
Hello Kenneth,
Thank you very much for your 5 star rating!
As a family business, we really appreciate that and look forward to hearing from you again soon.
Take care for now!
Kindest regards
The Summits Team!
Reply from Summits Outdoor
Hello,
Thank you very much for your 5 star rating!
We are glad you are happy with the service we provided and sincerely hope to hear from you again soon.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Online ski purchase very positive experience
Bought a pair of skis on the Summits website for a good price.
Email communication about the sizing was polite and professional.
Skis arrived within expected timeframes and were well packed to ward against damage. Also, the adjustments based on the measurements provided were spot on - no further tweaking required.
Would buy again from Summits and would recommend them
February 18, 2022
Reply from Summits Outdoor
Hello Greg.
Thank you very much for such a brilliant review!
We are honoured we could provide this service for you and sincerely hope to hear from you again in the near future. If you do require any further ski equipment or any advice, our ski team are always happy to help.
See you on the slopes and thanks once again for supporting a family business.
Kindest regards
The Summits Team!
Quality product at a great price.
Quality product at a great price and outstanding online communication.
Thanks Richard
February 11, 2022
Reply from Summits Outdoor
Hello again Richard,
Thank you for shopping with us! We would be honoured to hear from you again and wish to thank you sincerely for supporting a family business.
Take care for now!
Kindest regards
The Summits Team!
Very helpful from start to finish very…
Very helpful from start to finish very happy with my skis thank you
February 11, 2022
Reply from Summits Outdoor
Hello Matt,
Thank you very much for your 5 star rating!
We really appreciate this and hope your ski's serve you well on many adventures to come.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
Very helpful customer service team
Very helpful customer service team. Really good prices.
February 11, 2022
Reply from Summits Outdoor
Hello Sylwia,
Thank you very much for your kind review!
We are always happy to help and hope to hear from you again.
Thanks for supporting a family business - take care for now.
Kindest regards
The Summits Team!
After sending the wrong tent to me the…
After sending the wrong tent to me the first time. They were very helpful and quickly organised the wrong tent to be returned and the correct tent to be delivered.
February 9, 2022
Reply from Summits Outdoor
Hello again Marc,
I hope you are well.
Once again we are profusely apologietic for the mix up. Sadly we were supplied with an older model of the tent.
We investigated the matter and resolved things as soon as we were able. Arranging a colleciton and sourcing your original order on the same day.
May we ask what more we could have done to improve your review of our family store? We would really appreciate your feedback!
Kindest regards
The Summits Team!
Really helpful and knowledgeable
Really helpful and knowledgeable. Great price, good despatch times. What's not to like
February 9, 2022
Reply from Summits Outdoor
Hello,
Thank you for the 5 star review!
We are pleased to hear this and appreciate your support of a family business.
We look forward to hearing from you again in the near future.
Kindest regards
The Summits Team!
Excellent service
Ordered NorthFace trousers online. Delivered promptly within 48 hours. Very pleased with trousers. Excellent service from Summits in Paisley. Will call into shop next time I am in Paisley to browse their products.
February 8, 2022
Reply from Summits Outdoor
Hello Rita,
Thank you very much for your 5 star review!
We are glad to hear you are happy with our service and we hope to hear from you again in the near future.
Thanks for supporting a family business - see you soon!
Kindest regards
The Summits Team!
Excellent Service and very prompt…
Excellent Service and very prompt delivery. We had to call Summits as we couldn't work out how to put the item together and they couldn't have been more helpful. Definitely would use them in the future.
February 7, 2022
Reply from Summits Outdoor
Hello again.
I hope you are both well!
It was our pleasure, we needed to know this too so thank you for calling.
We appreciate your support of a family run business and are grateful for your the time you took to write us a brilliant review!
We hope to hear from you again in the near future.
Kindest regards
The Summits Team!
Fast delivery and a confirmation call…
Fast delivery and a confirmation call from the shop just to make sure I had ordered the correct item. Highly recommend !
February 3, 2022
Reply from Summits Outdoor
Hello Terry,
Thank you very much for taking the time to review us. We really appreciate it and it was our pleasure entirely.
We hope to hear from you again in the near future!
Kindest regards
The Summits Team!
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