As usual, it is a hassle free shopping experience. I am quite regular at their online shopping with Sundarban for years now. They never disappointed us. It is very cordial to talk to the people over t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hi, I selected the delivery date on Saturday because I would be home and it was convinent. But it was delivered early. Please can you make sure to keep the delivery date as mentioned in the orde... See more
I received the product in good condition (comparatively) and earlier than the mentioned time. However, the only thing that could be improved is the chat box option; it is not humanized, so it did not... See more
Great experience shopping here. The dried fish (especially the Chepa Shutki) is top-quality. The green chilies are fresh and taste exactly like the ones back home. Will definitely be a returning custo... See more
Company replied
Company details
Written by the company
We are an Indian-Bangladeshi grocery store in Den Haag, the Netherlands. Established in the year 2003, and are proud to be one of the favorite Indian sub-continental store in The Netherlands and across the borders. Sunderban is the only grocery shop in mainland Europe who also sells all fresh and frozen products online through the webshop and deliver straight to your doorstep on the same day in the Hague and sarrounding areas or next day in the rest of Netherlands and Belgium. We are the largest seller of Indian and Bangladeshi fish like Hilsa (ilish) fish, Rohu, katla, Pabda, King fish, Black tiger shrimps, Lobster from Bangladesh and many more varieties of fresh water fishes. Fresh goat meat is one of our popular product. Sunderban is the most trusted place for all typical Bengali products such as Gobindobhog rice in Holland for the last two decades. Our homemade fresh food such as different types of Mutton, Chicken and vegetables Biryani, Specially Hyderabadi Biryani. Indian and Bangladeshi fish, chicken and mutton Curry. Freshly made Sweets as Laddoo, Gulab jamon and Rasmali also widely popular among our customers. Visit our store or order online today and feel the convenience.
Contact info
Beeklaan 151, 2562 AD, Den Haag, Netherlands
- +3170 365 0500
- info@sunderban.nl
- sunderban.nl
4.5
Excellent
390 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery
Quick delivery, correct products and amounts, mangoes were very fresh and delicious!
May 10, 2024
Rceived literally rotten products.
One guava was badly rotten and the lady fingers were also rotten - had to throw them out.
April 30, 2024
The product quality was not good
The product quality was not good. Ordered Padma hilsa the most expensive category and got a crap that tastes very bad. So never will i buy from this shop anymore.
April 20, 2024
The Mangoes were rotten,paying 22 euros…
The Mangoes were rotten,paying 22 euros for trash.
April 10, 2024
Reply from Sunderban Asian Supermarket
Dear vipul Rai,
We are very sorry to know that the mangoes were rotten. Mangoes was fresh when we sent it. It is possible that something went wrong on the way. Please contact us if anythings not up to expectation when you received the parcel by your next order. We will refund this amount to you. Our sincere apology for the inconvenience.
Best regards,
Team sunderban.nl
I ordered here for the first time
I ordered here for the first time. Their service is very nice, i can see track and trace. I get my order what i expected and within few days.. Greatly Recommended... 🌷
April 5, 2024
Reply from Sunderban Asian Supermarket
Dear Fahima Afrin,
Thank you for your order and for your nice review. Hopefully see you soon again with your next order.
Best regards,
Team sunderban.nl
We got what we ordered for
We got what we ordered for, we got free delivery at around 40 euros, it was timely, they also have their chamber of commerce number on their website.
April 11, 2024
Reply from Sunderban Asian Supermarket
Dear Ezechyel,
Thank you very much for your order at our site and for your nice review.
Hopefully see you soon.
Best regards,
Team sunderban.nl
Quick Delivery, very satisfied
The delivery was quick and very satisfied with the whole process
April 9, 2024
Reply from Sunderban Asian Supermarket
Dear Shubhan Sharma,
Thank you for your nice review. We are very happy to know you are satisfied with our service and products.
Hopefully see you soon.
Best regards,
Team sunderban.nl
Quality of the products.
April 5, 2024
Reply from Sunderban Asian Supermarket
Dear Latiful Haque,
At first thank you very much for your orders at our site. 🙏
We totally understand your disappointment about the delivery service. Sometimes it can happen for various reasons that your packet goes to a pickup point But every time not delivered to your home address means maybe some kind of error in your address. Please call once to postnl customer service number 088 8686868 to ask why it's happened repeatedly and file a complaint. We have done from our side already. Sometimes
litle personal contact with the local delivery man also helps.
Best regards,
Team sunderban.nl
Fast shipping with good quality…
Fast shipping with good quality products. Highly recommended
March 13, 2024
The frozen items made other items a bit…
The frozen items made other items a bit soggy.
February 13, 2024
Reply from Sunderban Asian Supermarket
Dear Renika,
Thank you for your order at our site and for your feedback.
We will be more careful with the combi packing next time.
Best regards,
Team sunderban.nl
Fresh homemade product section is…
Fresh homemade product section is excellent! Quick delivery as always
February 8, 2024
Great service & products.but few…
Great service & products.but few products should be available sooner that usual..if its out of stock then restock fast.otherwise everything is good here ❤️
January 25, 2024
Very good service
December 8, 2023
It was superb only the delivery charges…
It was superb only the delivery charges are bit high
November 28, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.