As usual, it is a hassle free shopping experience. I am quite regular at their online shopping with Sundarban for years now. They never disappointed us. It is very cordial to talk to the people over t... See more
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Hi, I selected the delivery date on Saturday because I would be home and it was convinent. But it was delivered early. Please can you make sure to keep the delivery date as mentioned in the orde... See more
I received the product in good condition (comparatively) and earlier than the mentioned time. However, the only thing that could be improved is the chat box option; it is not humanized, so it did not... See more
Great experience shopping here. The dried fish (especially the Chepa Shutki) is top-quality. The green chilies are fresh and taste exactly like the ones back home. Will definitely be a returning custo... See more
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Company details
Written by the company
We are an Indian-Bangladeshi grocery store in Den Haag, the Netherlands. Established in the year 2003, and are proud to be one of the favorite Indian sub-continental store in The Netherlands and across the borders. Sunderban is the only grocery shop in mainland Europe who also sells all fresh and frozen products online through the webshop and deliver straight to your doorstep on the same day in the Hague and sarrounding areas or next day in the rest of Netherlands and Belgium. We are the largest seller of Indian and Bangladeshi fish like Hilsa (ilish) fish, Rohu, katla, Pabda, King fish, Black tiger shrimps, Lobster from Bangladesh and many more varieties of fresh water fishes. Fresh goat meat is one of our popular product. Sunderban is the most trusted place for all typical Bengali products such as Gobindobhog rice in Holland for the last two decades. Our homemade fresh food such as different types of Mutton, Chicken and vegetables Biryani, Specially Hyderabadi Biryani. Indian and Bangladeshi fish, chicken and mutton Curry. Freshly made Sweets as Laddoo, Gulab jamon and Rasmali also widely popular among our customers. Visit our store or order online today and feel the convenience.
Contact info
Beeklaan 151, 2562 AD, Den Haag, Netherlands
- +3170 365 0500
- info@sunderban.nl
- sunderban.nl
4.5
Excellent
390 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sunderban Asian Supermarket
Dear Amrita Chhachhi,
Thank you for your regular order and excellent review.
Best regards,
Sunderban
My frozen things came defrosted and the…
My frozen things came defrosted and the mangos over ripe. A couple of the potols had gone bad and the coriander stems were rotten. I sent an email but did not get any response. So whilst the next day delivery is good, the packing especially of frozen goods isn’t.
July 19, 2023
Excellent quality of Goods and Service.
Excellent quality of Goods and Service.
Wish you guys all the best.
July 11, 2023
Reply from Sunderban Asian Supermarket
Dear Faisal Hossain,
Thank you for orders and review. We are happy to know that you liked our products and service. See you soon again.
Best regards,
Sunderban.
Very high price as compare to other shop…
We bought aashirwad aata 10 kg for 34 euro,same aata available in other store around 26 euro ,why you guys taking almost 10 euro extra, with trust i order without looking price at other shop and later i got to know this
July 9, 2023
Another amazing experience!!!
Another amazing experience with Sunderban...Been shopping there from time to time since 2020, and never has any issue. Totally recommend!
June 26, 2023
Reply from Sunderban Asian Supermarket
Dear Sonia,
Thank you very much for the long time being our client and for your nice review. Hopefully see you soon again.
Best regards,
Team Sunderban.
we cooked goat meat it is really good
we cooked goat meat it is really good. King fish is also good. Bhetki and Pomphret yet to cook. Will give feedback for them later, if get any opportunity to give feedback any more.
July 4, 2023
Reply from Sunderban Asian Supermarket
Dear Saikat Chakraborty,
Thank you for your order at our site and for your five star rating and beautiful review. We really appreciate your nice feedback.
Best regards,
Team Sunderban.
Good quality and taste
Very happy with the quality and taste of the fish. Only thing is we requested the fish to be sliced parallel and into thin slices, but the slice was lateral and thick. But otherwise it was a good experience.
June 5, 2023
Reply from Sunderban Asian Supermarket
Dear Kavya Kolhar,
Thank you for your order on our website and for your review. We are happy to know that you liked the quality and taste of fishes. The slices wasn't cut by us. It was pre cut and packed before shipping. The Fish we cut our self can always cut encoding to customers choice.
Best regards,
Team Sunderban.
Reply from Sunderban Asian Supermarket
Dear Saswati Saha,
Thank you for your order and good review. Yes, our biggest problem is the delayed delivery or lost packets by the courier service. Specially every year in de summer time. At least 10 percent of our boxes we lose completely or get partially spoiled and do refund. Despite all, we can keep most of clients happy with products and service, that's make us also happy.
Best regards,
Team Sunderban.
Was very much good
June 10, 2023
Reply from Sunderban Asian Supermarket
Dear Nurul Hague,
Thank you very much for your regular orders and for nice review. We are happy to know that you like our products. Hopefully see you soon again.
Best regards,
Team Sunderban.
Trusted ass always
May 28, 2023
Reply from Sunderban Asian Supermarket
Dear Biswajit asil,
Thank you for your trust in us and for your five star review.
Best regards.
Sunderban.nl
Great collection of indian and bengali…
Great collection of indian and bengali food! Good prices and prompt delivery :)
May 31, 2023
Reply from Sunderban Asian Supermarket
Rommina Chatterjee
Thank you very much for your lovely review.
We are very happy to know you liked our products and service.
Best regards,
Team Sunderban.
Order Never received
Ordered on 17 May: Order #000000932
Never received my order! But the payment was taken!
May 16, 2023
Reply from Sunderban Asian Supermarket
Dear Anjum Hossen,
You had placed your order on Tuesday evening last week. Thursday was a holiday therefore we couldn't send your order Wednesday as there was some freshitem in yourorder. Usually Friday, Saturday, and Sunday we don't dispatch any parcel that's why we had sent it Monday this week and you have received it Tuesday 6.24pm.
Please contact us via email or phone if you like further information. Thank you for your order on our site.
Team sunderban.nl
Reply from Sunderban Asian Supermarket
Dear Amit Das,
Thank you for your positive feedback, we are glad to hear that you found our service organized, timely, and friendly. Please don't hesitate to reach out if you need any further assistance in the future.
Best regards,
Team Sunderban.
As always Sundarban delivers excellent…
As always Sundarban delivers excellent quality of products. Very happy with their service and good quality products. Thanks to Sundarban.
April 11, 2023
Reply from Sunderban Asian Supermarket
Dear Arindam Shee,
It's great to hear that you had a positive experience with Sundarban and our products. Providing high-quality products and excellent service is important us. Thank you for sharing your feedback and giving recognition to Sundarban for our efforts. Positive feedback like yours can go a long way in motivating us to continue providing exceptional service and products to our customers.
Best regards,
Team Sunderban
Good service and timely delivery
April 1, 2023
Reply from Sunderban Asian Supermarket
Dear Deep Sengupta,
We are happy to hear that you had a good experience with the service you received and that you found the price to be fair and correct. If you have any further feedback or need any assistance, please feel free to let us know.
Best regards,
Team Sunderban
Reply from Sunderban Asian Supermarket
That's great to hear! We are glad that you received your product quickly and that it was well-packed to ensure that it arrived in good condition. If you have any further feedback or need any assistance, please feel free to let us know.
Best regards,
Team Sunderban
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