Sundry Supplies LTD Reviews 

148
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We have been customers of Sundry Supplies Ltd since 2019 and in that time they have provided a superb service. Orders are delivered on the next working day, with the only rare exception being individ... See more

Company replied

Rated 5 out of 5 stars

Very happy with my new desk -excellent quality product and the best price I could find anywhere. Delivery was a little delayed but this was down to the fact that upon arrival from the supplier it was... See more

Company replied

Rated 5 out of 5 stars

I contacted this company to order a table. They gave me several options for both tables and chairs, which was helpful. In the end, I decided not to get the chairs, but the staff were very accommodatin... See more

Rated 5 out of 5 stars

Ordered 4 drawer wooden filing cabinet. Arrived promptly withing the stated timeframe. Quality of product is excellent . Nicola and the rest of customer service team were very helpful with enquiries a... See more

Company replied

Company details

  1. Office Supply Store
  2. Cleaning Products Supplier
  3. Commercial Printer
  4. Office Furniture Store
  5. Packaging Supply Store
  6. Safety Equipment Supplier

Written by the company

Our mission is to be your one-stop source for all your office and home office needs. We offer 150,000 quality products that range from stationery, furniture, business machines, IT gadgets, inks and toners to cleaning, catering, packaging, branding, safety and PPE equipment. Our website is secure and GDPR compliant. We are 100% Irish, friendly and knowledgeable and offer a superfast nationwide delivery service. You can shop with confidence because we are committed to giving you the best customer service experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

148 reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(148)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Painless ordering

Painless ordering with good information on website. It was delivered within a few days and the man who delivered it could not be more helpful

February 11, 2022
Sundry Supplies LTD logo

Reply from Sundry Supplies LTD

Hi Kieran,

Thank you so much for your positive review. Your custom is greatly appreciated. We do hope to see you again soon.

Kind Regards,
Sundry Supplies Team

Rated 5 out of 5 stars

As expected and delivered in timely fashion

As expected and delivered in timely fashion. One small missing piece in the fittings kit was delivered the next day when alerted. Happy with the service.

January 26, 2022
Sundry Supplies LTD logo

Reply from Sundry Supplies LTD

Hi Sue,

My apologies and thank you so much for your positive review despite the inconvenience. Your custom is greatly appreciated. We do hope to see you again soon.

Kind Regards,
Sundry Supplies Team

Rated 2 out of 5 stars

Time wasting

Time wasting. Before ordering and asked in a live chat if they have this stock in store and how quick can they do a delivery as I runned out of magenta toner. I got the answer they can deliver next day. So i ordered and paid. Next day nothing has arrived. day after I contacted them again with a request to provide a tracking number. I was given a wrong tracking number. Then I contacted them again. Next day I was told they do not have this stock. Total time wasting.
Giving 2 stars only because of a quick refund.

January 26, 2022
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Reply from Sundry Supplies LTD

Hi there,

We do apologize for the inconvience caused to you and we hope to serve you better in the future.

Kind Regards,
Sundry Supplies Team

Rated 5 out of 5 stars

Excellent Service

Wide range of products, great service and very helpful staff

January 25, 2022
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Reply from Sundry Supplies LTD

Hi Patricia,

Thank you so much for your review. We really appreciate it and are delighted as always to help our valued clients.

Best Regards,
Sundry Supplies Team

Rated 2 out of 5 stars

Damaged Desk

The desk arrived in good time, the finish and size of desk is perfect but unfortunately it was damaged in 2 places with a crack on the table top and a corner section of the drawers broke off. I emailed and sent pictures to the company but got no response.
An email was sent to orders@sundrysupplies on the 08/12/2021

January 25, 2022
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Reply from Sundry Supplies LTD

Hi Sandra,

Terribly sorry this has occurred to you. We make sure we resolve every query and issue and are very proactive in doing so. Unfortunately, the email orders@sundrysupplies does not exist hence we did not receive your mail. Please be assured a member of our Team will be in touch with you shortly and help resolve this for you.

Apologies for the inconvenience.

Best Regards,
Sundry Supplies Team

Rated 5 out of 5 stars

Great company to deal with.very prompt…

Great company to deal with.very prompt delivery

January 25, 2022
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Reply from Sundry Supplies LTD

Thank you so much for your great review, we really appreciate it. We do strive to offer best in class customer service and its great for this to be recognized.

Regards,
Sundry Supplies Team

Rated 4 out of 5 stars

Even though we had issues with the…

Even though we had issues with the table top it was dealt with quickly, friendly and professionally.

January 25, 2022
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Reply from Sundry Supplies LTD

Hi Amy, Apologies for all the hassle and Thank you for your great review, despite the issues. We look forward to doing business with you again.

Best Regards,
Sundry Supplies Team

Rated 3 out of 5 stars

We found the book of diagrams hard to…

We found the book of diagrams hard to follow, as it was not easily understood which part was which. Identification of each part on the wrapping only should be supplemented by an erasable identification on each individual part. Now that we have the product assembled, it took all day, we are delighted

January 13, 2022
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Reply from Sundry Supplies LTD

Hi Catherine,

Sorry you had trouble assembling. We appreciate your honest feedback and will try to implement it. We are delighted you like your order and thank you so much for your review.

Best Regards,
Sundry Supplies Team

Rated 5 out of 5 stars

Fantastic 10/10 service from Nicola

Fantastic 10/10 service from Nicola, who went above & beyond.

January 13, 2022
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Reply from Sundry Supplies LTD

Hi Kerrie,

Thank you so much for your lovely review. We as a small but nimble business pride ourselves on our customer service and delivery to customer.
Thank you again we appreciate the review and custom too!

Best Regards,
Sundry Supplies Team

Rated 5 out of 5 stars

Was happy with the service

Was happy with the service. Items arrived fast and I loved the free gift!

January 12, 2022
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Reply from Sundry Supplies LTD

Hi Martin,

How lovely of you to comment, thank you! We value each customer and our focus here at Sundry Supplies is exceptional customer service, regardless of the size of order. Thank you again!

Best Regards,
Sundry Supplies Team

Rated 5 out of 5 stars

Sundry Supplies are proactive in favour…

Sundry Supplies are proactive in favour of the customer. They want you to return and do business with them again. They are fair on pricing and service is prompt. When follow-up is needed, it is done without quibble.

January 11, 2022
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Reply from Sundry Supplies LTD

Thank you so much Derek. We really appreciate your business and this comment too, its great to have lovely clients like you!

Best Regards,
Sundry Supplies Team

Rated 5 out of 5 stars

Great service

Great service, good value.

December 2, 2021
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Reply from Sundry Supplies LTD

Hi Killian,

Thank you so much for your 5 star review. We really appreciate your comment and look forward to serving you in future.

Best Regards,
Sundry Supplies Team

Rated 3 out of 5 stars

Missing two m8 nuts for desk,

Missing two m8 nuts for desk,

Delivery was early a couple days atleast,

Woodies will have to do

November 12, 2021
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Reply from Sundry Supplies LTD

Hi Karl,

So sorry to hear that you are missing screws. Please do call or drop us an email and we will arrange the screws for you asap.

Apologies for the inconvenience.

Regards,
Sundry Supplies Team

Rated 5 out of 5 stars

Great chair back is in better condition…

Great chair back is in better condition since I used it

November 12, 2021
Sundry Supplies LTD logo

Reply from Sundry Supplies LTD

Hi Amanda,

Thank you so much for your positive review. We are delighted you like the chair and we do hope to see you again soon.

Kind Regards,
Sundry Supplies Team

Rated 5 out of 5 stars

Super service as always

Super service as always! Almost always next day delivery and prompt invoicing afterwards. Also, very quick replies on any queries regarding orders etc. Keep it up guys!

November 8, 2021
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Reply from Sundry Supplies LTD

Hi Sharon,

Thank you so much for your review. We really appreciate it and we are delighted as always to help our valued clients.

Best Regards,
Sundry Supplies Team

Rated 5 out of 5 stars

Excellent service

Excellent service. It’s generally next day delivery and it’s always what I’ve ordered.

November 6, 2021
Sundry Supplies LTD logo

Reply from Sundry Supplies LTD

Hi Donovan,

Thank you so much for your lovely review. We as a small but nimble business pride ourselves on our customer service and delivery to customers. Thank you again for your comments.

Best Regards,
Sundry Supplies Team

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Fast deliveries and excellent customer service. Would highly recommend.

October 26, 2021
Sundry Supplies LTD logo

Reply from Sundry Supplies LTD

Hi Ali,

Thank you so much for your review. We really appreciate it and are delighted as always to help our valued clients.

Best Regards,
Sundry Supplies Team

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