Sungage has been streamlined and clear. The one issue I found had more to do with our solar broker - not Sungage. Just note that there's a temporary monthly which *goes up* if you don't apply the 30... See more
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Review summary
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Sungage demonstrates a high level of professionalism and caring. At every step we were kept informed of what was happening, what else was needed and when all was completed. We have never been so well... See more
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Sungage took care of all of our paperwork and loan information for our new solar array from Solara. They were very professional and lifted that burden of paperwork off our shoulders. I also like their... See more
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When a person makes a call to a company they are usually seeking help. Some companies offer excuses but are not helpful in problem resolution. Sungage seems to get this. The agents worked with me to r... See more
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Company details
Written by the company
Sungage Financial Sungage provides residential solar financing to help homeowners make the smart switch to solar. We offer lower monthly loan payments for solar financing, with terms up to 25-years and the most consumer-friendly treatment of state and local tax incentives. We help you shine!
Contact info
38 Chauncy Street, Floor 6, 02111, Boston, United States
- (844) 786-4243
- CustomerService@sungagefinancial.com
- sungagefinancial.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Listening to the customer
Listening to the customer,as he/she has the final say $$. Service is very important. I ask the salesman Nic to postpone the install until the snow and ice was off the roof. Thanks Nic.
February 18, 2026
Reply from Sungage Financial
Thank you for taking the time to leave a review, Thomas!
We signed our solar contract on June…
We signed our solar contract on June 23, 2025. Installation was completed November 7th 2025. As of today, our system is still not operational and we do not have Permission to Operate (PTO).
After installation, the project failed inspection and required fire plan corrections. We later learned directly from the fire department that corrections were issued to the contractor on January 26, 2026, and the delay was due to design revisions and panel layout compliance — issues that should have been addressed before installation.
There has been constant follow-up required on our end just to receive basic updates. Management has not proactively reached out despite multiple escalation requests. Communication has been inconsistent and reactive.
We are now months post-installation, making loan payments on a non-operational system, and facing potential panel removal due to design errors.
Based on our experience, this process has been poorly managed from design through permitting. We cannot recommend this company.
February 17, 2026
Unprompted review
Reply from Sungage Financial
Thank you for sharing your experience, Vanessa. We're disheartened to hear about the significant delays and issues you've encountered with your solar project.
We want to clarify, Sungage Financial provides the financing for your solar project, but we are not involved in the design, installation, or permitting of your solar system. The issues you've described are handled by your solar installation company.
If you're having difficulty getting a response from your installer or need assistance, please call us at 844-SUNGAGE. If applicable, we can advocate on your behalf with the solar installer. If the system is non-operational, please contact our servicing team at (877) 742-2701 to learn about our payment deferment options.
Smooth Process & Great Communicati
My experience with Sungage Financial was excellent from start to finish. The process was smooth, transparent, and easy to understand. They clearly explained the financing options and answered all of my questions promptly. I appreciated the professionalism and clear communication throughout the entire process. Everything moved efficiently, and I felt confident every step of the way. I highly recommend them to anyone looking for a reliable solar financing partner.
February 10, 2026
Reply from Sungage Financial
Thank you for taking the time to leave a review, Lokencia! We are so glad to hear this feedback, this is the exact service we strive to give every day!
It was a very seemless experience.
It was a very seemless experience.
Fast and easy.
Thank You
February 6, 2026
Reply from Sungage Financial
Thank you for leaving a review, Kree! We love to hear this feedback!
Friendly People Happy to Help
Friendly people happy to help and explain the process. Also very responsive to e-mails.
February 1, 2026
Reply from Sungage Financial
Thank you for taking the time to leave a review, Jonathan! We are always happy to help!
Very caring customer support
After running into many issues with my installers, I contacted Sun Gauge to come up with a solution. Customer support was amazing and helped me quickly resolve the issues with permit violations and my Township electrical inspector. They were able to defer payments t not pay double utility bills and solar loan payments.
Great experience
February 6, 2026
Reply from Sungage Financial
Thank you for taking the time to leave a review, Paul! We're so glad our amazing customer service team was able to help!
The solar panel Jan 26
The job was done the inspectors came when they they were coming to inspect the work done we are very happy that the roof is also done very satisfied with the work done thank you
January 27, 2026
Reply from Sungage Financial
Thank you for taking the time to leave a review, Virginia! We're so glad you had a great experience!
Reply from Sungage Financial
Thank you for taking the time to leave a review!
The financing was easy to establish
The financing was easy to establish. Customer care was accessible and responsive. Promises were kept. All good.
January 21, 2026
Reply from Sungage Financial
Thank you for taking the time to leave a review, John! We're so glad you had a great experience!
Reply from Sungage Financial
Thank you for taking the time to leave a review, Bonnie!
Reply from Sungage Financial
Thank you for taking the time to leave a review, Joni!
Working with them was easy
Working with them was easy, and the login website was well designed and accessable.
January 16, 2026
Reply from Sungage Financial
Thank you for leaving a review, Himanshu! We're so glad you've enjoyed our portal!
Reply from Sungage Financial
Thank you for taking the time to leave a review, Bernice!
Every thing went smoothly and I would…
Every thing went smoothly and I would highly recommend this company to anyone
January 13, 2026
Reply from Sungage Financial
Thank you for taking the time to leave a review, Thomas! We're so glad you had a great experience!
Reply from Sungage Financial
Thank you for leaving a review, Margaret!
Financing process is straight and easy…
Financing process is straight and easy to process…, and understand, thanks
January 14, 2026
Reply from Sungage Financial
Thank you for taking the time to leave a review, Raja! We're so glad you had a great experience!
Reply from Sungage Financial
Thank you for leaving a review, Johnny!
The company has been working with me…
The company has been working with me thru the process and have been very helpful when I did not under and the technical stuff
January 8, 2026
Reply from Sungage Financial
Thank you for taking the time to leave a review, Leoma! We're so glad we could help you with your solar journey!
Be informal and thorough.
What I did not like was it took very long , it’s winter so the house was very cold, there were children in the house, electronics could not be charged. There was no prior notice of needing to shut power off. After the job was completed, all information was not submitted and I had to send in the information thank God I was home from work to do so or else we would not get our incentive.
December 29, 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Karen. We’re sorry for the disruption you and your family experienced during the installation process. We understand how difficult it can be to have power shut off unexpectedly, especially during the winter and with children in the home, and we apologize that this was not communicated in advance.
We want to clarify that Sungage Financial is responsible for the financing of your solar project, we are not the installer. We truly appreciate you bringing this to our attention. Your feedback helps us identify where processes and communication can be improved.
Thank you again for sharing your perspective, and we apologize that this part of your journey did not meet expectations.
WORST SERVICE EVER!!!
between dealing with ES Solar and Sungage, and having to fill out the SAME FREAKING DOCUMENTATION 5 times, you would think that someone would figure out what they are doing over there!!!
January 1, 2026
Reply from Sungage Financial
Hi Jason, we’re very sorry to hear about the frustration you experienced. Having to complete documentation multiple times is inconvenient and we apologize that the process felt repetitive and disorganized.
In this case, the additional signatures were required as part of a reapplication process. When a new application is submitted, documents must be generated and executed again to ensure proper authorization and compliance, even if the information has not changed. We understand that this was not explained clearly, and we apologize that the steps involved felt unclear.
We appreciate you taking the time to share your feedback. Sungage is committed to providing a smooth and straightforward process, and we will use your comments to continue improving how information is shared with applicants. Thank you again for bringing this to our attention, and we’re truly sorry that your experience did not meet your expectations.
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