Sungage has been streamlined and clear. The one issue I found had more to do with our solar broker - not Sungage. Just note that there's a temporary monthly which *goes up* if you don't apply the 30... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sungage demonstrates a high level of professionalism and caring. At every step we were kept informed of what was happening, what else was needed and when all was completed. We have never been so well... See more
Company replied
Sungage took care of all of our paperwork and loan information for our new solar array from Solara. They were very professional and lifted that burden of paperwork off our shoulders. I also like their... See more
Company replied
When a person makes a call to a company they are usually seeking help. Some companies offer excuses but are not helpful in problem resolution. Sungage seems to get this. The agents worked with me to r... See more
Company replied
Company details
Written by the company
Sungage Financial Sungage provides residential solar financing to help homeowners make the smart switch to solar. We offer lower monthly loan payments for solar financing, with terms up to 25-years and the most consumer-friendly treatment of state and local tax incentives. We help you shine!
Contact info
38 Chauncy Street, Floor 6, 02111, Boston, United States
- (844) 786-4243
- CustomerService@sungagefinancial.com
- sungagefinancial.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Sungage Financial
Thank you for taking the time to leave a review, James!
Great experience all around!
December 31, 2025
Reply from Sungage Financial
Thank you for leaving a review, Christopher!
Easy to work with
December 31, 2025
Reply from Sungage Financial
Thank you for leaving a review, Rachel!
My energy needs covered
Everything is straight forward and it's easy to see the loan details on line.
January 3, 2026
Reply from Sungage Financial
Thank you for taking the time to leave a review, Jerome!
I like my solar
I like my solar, the Cavu solar company install this system very good, now in day time with sunny, my house is using all power by solar panels not using Novec electronic, Cavu solar, all peoples are so nice and honest, Thanks all
Tuong Nguyen
December 29, 2025
Reply from Sungage Financial
Thank you for leaving a review, Tuong! We're so glad you had a great installation and are enjoying your new solar system!
responsive to questions
December 30, 2025
Reply from Sungage Financial
Thank you for leaving a review, Margreit!
Inaccurate information provided about financing
The timeline for repayment of the loan does not match the interest that is being applied. Not at all pleased with the service received after funding
September 16, 2025
Reply from Sungage Financial
Thank you for taking the time to share your feedback, Roger. We’re sorry to hear that your experience after funding did not meet your expectations, and we understand how frustrating it can be when loan terms feel unclear.
Your financing terms, including the repayment timeline and how interest is applied, are outlined in your loan agreement. We recognize that these details are not always easy to interpret, and we apologize if anything was not communicated as clearly as it should have been.
If you have questions about how your repayment schedule or interest is being calculated, our servicing team can review your account and walk through the details with you. They are best equipped to help and can be reached at 877-742-2701.
We appreciate you bringing this to our attention and will use your feedback to continue improving communication and support throughout the loan process.
I am quite satisfied.
Everyone I interacted with communicated clearly, and completely. Staff returned my calls promptly, The process was as painless as they could make it. Every effort was made to make sure that the project was completed within the timeframe required.
December 31, 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Ellen! We're glad our amazing customer service team was able to help!
The financing process has been very…
The financing process has been very smooth. Very exciting times.
December 31, 2025
Reply from Sungage Financial
Thank you for leaving a review, Joseph!
Sungage was very effective
Sungage was very effective, efficient, and professional in funding my Solar project ...I had no issues and Sungage was instrumental in making sure my project was a success ...
December 31, 2025
Reply from Sungage Financial
Thank you for leaving a review, Rodney! We're so glad you're enjoying your solar project!
Honest and dependable
December 31, 2025
Reply from Sungage Financial
Thank you for leaving a review, Melody!
Every person from Sungage has been very…
Every person from Sungage has been very welcoming and polite and explaining every detail of the install completely. Thank you all so very much!!
December 26, 2025
Reply from Sungage Financial
Thank you for leaving a review, Joni! We're so glad you had a great experience!
I have not been hooked up or received…
I have not been hooked up or received any benefits of products and keep getting bill reminders. I’m expected to make a payment before I’m even using the system. The constant emails to make a payment are annoying.
December 30, 2025
Reply from Sungage Financial
Thank you for sharing your feedback, Heather. We understand how frustrating it can feel to receive billing reminders before you’re able to use your system, and we appreciate you taking the time to let us know how this experience has felt.
Loan billing begins based on the financing agreement rather than system activation. These reminders are intended to help prevent missed payments, but we understand they can feel excessive when your system is not yet operational.
If you have questions about your billing schedule or would like to better understand the timing of your payments, our servicing team can be reached at 877-742-2701 and are best equipped to assist with billing-related concerns.
The process thus far has been pretty…
The process thus far has been pretty simple and easy to navigate.
December 30, 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Abram! We're glad you're having a seamless experience!
Reply from Sungage Financial
Thank you for leaving a review, Angelia!
Although the process took longer than…
Although the process took longer than anticipated, everyone involved was promptly responsive and always available to address issues.
December 29, 2025
Reply from Sungage Financial
Thank you for leaving a review, Jadranka!
Reply from Sungage Financial
Thank you for leaving a review, Tyler!
They were pretty straightforward very…
They were pretty straightforward very easy to obtain financing
December 21, 2025
Reply from Sungage Financial
Thank you for leaving a review, Malelosky! We're so glad you had an easy experience!
i do not remember
i do not remember. I had tried to sign in numerous time...that is not great
December 24, 2025
Reply from Sungage Financial
Thank you for leaving a review, Gabriela. If you still need assistance accessing your account, please call 844-SUNGAGE or email customerservice@sungagefinancial.com, we're here to help!
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