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Sungage Financial Reviews 2,023

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 267 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the professionalism and helpfulness of the staff. Customers consistently praise the excellent service, noting how well-informed they were throughout complicated processes and appreciating the company's efficiency in handling paperwork and loan information. The user experience is often described as easy, fast, and hassle-free, with many appreciating the clear communication and smooth process from start to finish. Customer service is frequently highlighted as outstanding, with agents being patient, understanding, and quick to resolve issues. However, some people mentioned issues with payment processing, including incorrect charges, delinquent notices despite scheduled payments, and difficulties with auto-payment setups. A few other people also felt that the company struggled to fix simple problems, requiring intervention from their solar company, and some were surprised by unexpected full payment invoices.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, noting that many felt satisfied with the overall process,... See more

User experience

Clients share positive opinions on user experience, describing it as very positive, efficient, and wonderful... See more

Customer service

Consumers find customer service to be positive, with many reviewers appreciating the helpfulness and clear... See more

Payment

Customers consistently note ambiguous experiences with payment, with some expressing frustration over... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sungage has been streamlined and clear. The one issue I found had more to do with our solar broker - not Sungage. Just note that there's a temporary monthly which *goes up* if you don't apply the 30... See more

Company replied

Rated 5 out of 5 stars

Sungage demonstrates a high level of professionalism and caring. At every step we were kept informed of what was happening, what else was needed and when all was completed. We have never been so well... See more

Company replied

Rated 5 out of 5 stars

Sungage took care of all of our paperwork and loan information for our new solar array from Solara. They were very professional and lifted that burden of paperwork off our shoulders. I also like their... See more

Company replied

Rated 5 out of 5 stars

When a person makes a call to a company they are usually seeking help. Some companies offer excuses but are not helpful in problem resolution. Sungage seems to get this. The agents worked with me to r... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Sungage Financial Sungage provides residential solar financing to help homeowners make the smart switch to solar. We offer lower monthly loan payments for solar financing, with terms up to 25-years and the most consumer-friendly treatment of state and local tax incentives. We help you shine!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Sungage makes it easy to go solar

Sungage makes it easy to go solar. Convenient, and quick loan processing that can be done through email. I highly recommend Sungage for solar financing.

December 25, 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Jay! We're so glad you had a great experience. Thank you for choosing Sungage!

Rated 4 out of 5 stars

Informative

Informative. Answered any questions we may have. Getting back to us quickly.

December 20, 2025
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Reply from Sungage Financial

Thank you for taking the time to leave feedback, Annie!

Rated 5 out of 5 stars

Great

Good service

December 15, 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Sarfraz!

Rated 5 out of 5 stars

Easy as pie.

Easy as pie.

December 23, 2025
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Reply from Sungage Financial

We love hearing this feedback, Cris! Thank you!

Rated 5 out of 5 stars

Great experience

Very helpful people and easy to use portal.

December 15, 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Ilana!

Rated 5 out of 5 stars

Delivered as promised!

Clear description of the process, answered ALL of our questions and made the process super-simple with no money down!

December 18, 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Brad! We're so glad you had a great experience!

Rated 5 out of 5 stars

The installation crews were polite and…

The installation crews were polite and efficient. They cleaned up after themselves. The project manager was informative and responsive with dates and time. My roof and panels look great! Next I look forward to future savings!

December 18, 2025
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Reply from Sungage Financial

Thank you for leaving a review, Jeaneen! We're glad to hear you had a great experience with your installer.

Rated 4 out of 5 stars

Your installation team got the work…

Your installation team got the work done in 1 day; which was great. However they left trash that had to be picked up.

December 8, 2025
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Reply from Sungage Financial

Thank you for leaving a review, Karen! Just to clarify, Sungage Financial handles the financing for your solar project, we are not the installer. We apologize that trash was left behind!

Rated 5 out of 5 stars

Outstanding Process

Outstanding Process
The easiest financing on any scale much less such a complex major purchase. Fair cost for same; amazing!

December 16, 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Chip! We love hearing this feedback!

Rated 2 out of 5 stars

My solar is still not working

My solar is still not working. Just getting discouraged that I'm paying this bill plus the electric bill

November 25, 2025
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Reply from Sungage Financial

Thank you for reaching out, Christine. We're truly sorry to hear your solar system isn't working properly. We understand how frustrating it is to pay for a system that isn't producing energy.

We want to help get this resolved. Sungage Financial provides the financing for your solar project, while your solar installation company is responsible for the system's performance. Our records show your project has been operational since October. We encourage you to contact your installer if you haven't already.

We're currently looking into your situation on our end to see how we can support you. If you're having difficulty getting a response from your installer or need assistance, please call us at 844-SUNGAGE. If applicable, can advocate on your behalf with the solar installer.

Rated 5 out of 5 stars

The process from application to…

The process from application to financing is so smooth,and I would recommend signage to all my friends who wants to go solar

December 11, 2025
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Reply from Sungage Financial

Thank you for leaving a review, Prabhakar! We're so glad you got to experience our smooth process!

Rated 5 out of 5 stars

The folks at Sungage assisted us thru…

The folks at Sungage assisted us thru the entire process. I appreciate the customer service from the moment we started the solar process. Thank you so much

December 2, 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review! We're always here to help!

Rated 5 out of 5 stars

Very easy process

Very easy process. Reminders sent. Communication superb. Couldn’t have been easier

December 2, 2025
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Reply from Sungage Financial

Thank you for leaving a review, Eb! We're so glad you had a great experience!

Rated 5 out of 5 stars

Nimble and excellent customer experience

Reasonable rates, nimble service, and friendly customer service. Sungage Financial was easy to work with. They processed my loan quickly. Their loan documents are easy to understand. I was able to get additional money for the project at the last minute.

December 6, 2025
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Reply from Sungage Financial

Thank you so much for this review, Parker! We're so glad you got to experience our A+ customer service!

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