Sungage has been streamlined and clear. The one issue I found had more to do with our solar broker - not Sungage. Just note that there's a temporary monthly which *goes up* if you don't apply the 30... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sungage demonstrates a high level of professionalism and caring. At every step we were kept informed of what was happening, what else was needed and when all was completed. We have never been so well... See more
Company replied
Sungage took care of all of our paperwork and loan information for our new solar array from Solara. They were very professional and lifted that burden of paperwork off our shoulders. I also like their... See more
Company replied
When a person makes a call to a company they are usually seeking help. Some companies offer excuses but are not helpful in problem resolution. Sungage seems to get this. The agents worked with me to r... See more
Company replied
Company details
Written by the company
Sungage Financial Sungage provides residential solar financing to help homeowners make the smart switch to solar. We offer lower monthly loan payments for solar financing, with terms up to 25-years and the most consumer-friendly treatment of state and local tax incentives. We help you shine!
Contact info
38 Chauncy Street, Floor 6, 02111, Boston, United States
- (844) 786-4243
- CustomerService@sungagefinancial.com
- sungagefinancial.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The process was simple and…
The process was simple and straightforward. No over thinking at all.
December 6, 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Amidu!
Company could not get the scheduled…
Company could not get the scheduled auto payment right. I scheduled payment for the 26th of the month but started getting deliquent notices on the 20th of the month. As a result, my credit may have been impaired. I have been charged the wrong amount as well.
December 4, 2025
Reply from Sungage Financial
Hi Rebbecca, we’re sorry for the confusion and frustration you experienced with your payment schedule. We understand how stressful it is to receive delinquency notices and we sincerely apologize for the inconvenience this caused.
After reviewing, it appears there was a misunderstanding during the request to change your due date. Although the change was initially discussed, due dates unfortunately cannot be adjusted while a loan is still in its promotional period. Because the due date was not able to be changed, the system continued to recognize the original due date rather than the date you selected for your recurring payment. This is what caused your account to appear past due even though you had a payment scheduled for later in the month.
We’re very sorry for this miscommunication. If you have questions about billing or payment processing, please contact our servicing team directly at 877-742-2701, as they are best equipped to review your account and address any concerns.
Thank you for sharing your feedback, and again, we apologize for any inconvenience.
The team member was great answer all my…
The team member was great answer all my questions
November 25, 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Francisco!
Always answered my phone calls
Always answered my phone call without a long telephone wait or menu, and answered all my questions - very pleasant representative,
December 3, 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, John! We're so glad you got to experience our amazing customer service!
Sungage, dignified professionals
Sungage demonstrates a high level of professionalism and caring. At every step we were kept informed of what was happening, what else was needed and when all was completed. We have never been so well informed during a complicated, but seemingly simple finacing process.
November 27, 2025
Reply from Sungage Financial
Thank you for this amazing review, Rick! We love to hear this feedback as this is exactly how we strive to operate!
Easy no hassle financing
Easy no hassle way to finance your solar project. Rate was not the most competative but on par with traditional conatruction loans.
November 27, 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Andrew! We're so glad you found working with Sungage hassle-free!
Reply from Sungage Financial
Thank you for taking the time to leave a review, Brad!
PV System financing
I would say working with Sungage Financial was easy and very helpful in getting a loan for my PV System. I would recommend.
November 24, 2025
Reply from Sungage Financial
Thanks for taking the time to leave a review, SeaRay! We're so glad you found working with Sungage easy!
Reply from Sungage Financial
Thank you for taking the time to leave a review, Jack! At Sungage, all of our customer support is handled by real, US-based people. We don't use bots for any of our communication. If you need support, please don't hesitate to reach out at 844-SUNGAGE or customerservice@sungagefinancial.com. We're here to help!
Sungage was professional, efficient, and friendly
Sungage was professional, efficient, and friendly. They gave me a sense of confidence and being on top of things without being pushy or arrogant.
November 23, 2025
Reply from Sungage Financial
Thank you for this amazing review, Frank! We love hearing this feedback!
All in all very good but rate…
All in all very good but rate is a bit high so I’ll probably have to refi…
November 26, 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Gabriel!
The ease of getting the loan approved
The ease of getting the loan approved, the electronic signatures and explaining the process. They are awesome.
November 24, 2025
Reply from Sungage Financial
Thank you for this 5-star review, Harry! We're so glad you had a great experience!
The process was quick and easy
The process was quick and easy, rates were reasonable.
November 19, 2025
Reply from Sungage Financial
Thank you for taking the time to leave a review, Brian! We're so glad you found our process quick and easy!
Reply from Sungage Financial
Thank you for taking the time to leave a review, Ross!
Reply from Sungage Financial
Hi Randall, thank you for taking the time to leave this feedback. We strive to offer competitive rates while providing excellent service throughout your solar journey. We appreciate you choosing Sungage Financial!
Reply from Sungage Financial
Thank you for leaving a review, Mark! We're so glad to hear everything has been smooth.
Fast approval
Fast approval. That made fall in place. It made solar system up faster then I thought possible. Great experience.
November 22, 2025
Reply from Sungage Financial
It's wonderful to hear you had a great experience Mark! Thank you for taking the time to leave us a review.
Very professional and efficient company…
Very professional and efficient company to work with
November 21, 2025
Reply from Sungage Financial
Thank you for the glowing review Donald! We're thrilled to hear you had a positive experience with Sungage.
Unique was the only customer service…
Unique was the only customer service representative who was able to resolve my payment issues and explain what happened with previous errors.
I had a previous person try to take a payment from a wrong account. This caused me a penalty fee plus interest. This person assured me at the time of the transaction the loan was paid off and everything was set. Not the case!!! Another time a person put in the wrong amount of payment but she did catch it. It was just another straw on the camel’s back. It was never seamless until my conversation with Unique from SD.
Plus now my deferred loan is set up for the first tax season instead of 18 month. This was not discussed with me. Why would a person choose this option? It is always better to have more time. There is nothing preventing paying off early if you want. When it comes time to make the final deferred payment, I can only hope Unique is still employed with you and I can have her take care of my transactions. After what I have been through with phone calls and extra fees, I feel I can only trust her. I hope this is sent to the President of the company so Unique is recognized and he/she is aware of what customers are going through to try to pay their loan.
Maryann Wachtel
November 7, 2025
Reply from Sungage Financial
Hi Maryann, thank you for sharing your feedback. We’re sorry for the frustration you experienced with the payment errors, as that is not the seamless service we strive to provide. We also appreciate you recognizing Unique’s outstanding support and excellent care.
Regarding your deferred payment setup, unfortunately switching to the 18-month deferral option is not available once a project is marked complete and funding has been issued. This change would have needed to occur before installation was confirmed. Additionally, the 18-month deferral loan is no longer offered on new projects as of October 1, 2025.
Thank you again for bringing this to our attention. We will continue to address this internally, and if you have any further questions, please do not hesitate to reach out.
Great experience easy and quick
Great experience easy and quick. Getting the solar load was as easy as ordering some thing on Amazon.
November 20, 2025
Reply from Sungage Financial
We appreciate you taking the time to leave us a review, Tommy. We're glad to hear you had a quick and easy experience!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.