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Sungage Financial Reviews 2,023

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 267 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the professionalism and helpfulness of the staff. Customers consistently praise the excellent service, noting how well-informed they were throughout complicated processes and appreciating the company's efficiency in handling paperwork and loan information. The user experience is often described as easy, fast, and hassle-free, with many appreciating the clear communication and smooth process from start to finish. Customer service is frequently highlighted as outstanding, with agents being patient, understanding, and quick to resolve issues. However, some people mentioned issues with payment processing, including incorrect charges, delinquent notices despite scheduled payments, and difficulties with auto-payment setups. A few other people also felt that the company struggled to fix simple problems, requiring intervention from their solar company, and some were surprised by unexpected full payment invoices.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, noting that many felt satisfied with the overall process,... See more

User experience

Clients share positive opinions on user experience, describing it as very positive, efficient, and wonderful... See more

Customer service

Consumers find customer service to be positive, with many reviewers appreciating the helpfulness and clear... See more

Payment

Customers consistently note ambiguous experiences with payment, with some expressing frustration over... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sungage has been streamlined and clear. The one issue I found had more to do with our solar broker - not Sungage. Just note that there's a temporary monthly which *goes up* if you don't apply the 30... See more

Company replied

Rated 5 out of 5 stars

Sungage demonstrates a high level of professionalism and caring. At every step we were kept informed of what was happening, what else was needed and when all was completed. We have never been so well... See more

Company replied

Rated 5 out of 5 stars

Sungage took care of all of our paperwork and loan information for our new solar array from Solara. They were very professional and lifted that burden of paperwork off our shoulders. I also like their... See more

Company replied

Rated 5 out of 5 stars

When a person makes a call to a company they are usually seeking help. Some companies offer excuses but are not helpful in problem resolution. Sungage seems to get this. The agents worked with me to r... See more

Company replied


Company details

  1. Financial Institution

Written by the company

Sungage Financial Sungage provides residential solar financing to help homeowners make the smart switch to solar. We offer lower monthly loan payments for solar financing, with terms up to 25-years and the most consumer-friendly treatment of state and local tax incentives. We help you shine!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

So far so good

So far so good. fast response and easy application process

November 19, 2025
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Reply from Sungage Financial

Thank you for the 5-star review Greg! We're happy to hear your experience thus far has been great.

Rated 4 out of 5 stars

Ease of app

Ease of app
That's what is ...........

......

November 16, 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, David! We're glad to hear the application process was easy.

Rated 4 out of 5 stars

The individuals who came to the house…

The individuals who came to the house were very nice and overall very professional. There were times when the communication wasn’t great either to me or between the different venders working together.

November 11, 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Krystle! To clarify, Sungage is not the installer of your solar project. We handle the financing side, if you need any assistance, don't hesitate to reach out to 844-SUNGAGE!

Rated 5 out of 5 stars

They showed up on time and completed…

They showed up on time and completed the install of 27 panels in 1 day as promised on a very rainy day and cleaned up when finished very pleased

November 16, 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Todd! We're glad to hear your experience with your installer was great.

Rated 4 out of 5 stars

The company is easy to work with

The company is easy to work with, keeps you informed on what is next in the process. The website is a little hard to navigate, but i would definitely recommend them.

November 10, 2025
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Reply from Sungage Financial

Thank you for leaving this feedback, Larry! We're glad you found working with Sungage easy!

Rated 5 out of 5 stars

Applying online was easy

Applying online was easy. They were helpful with our application and answered our questions.

November 14, 2025
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Reply from Sungage Financial

Thank you for leaving a review, Carol! We're so glad you had a great experience!

Rated 4 out of 5 stars

Honesty

Very willing to be helpful

October 29, 2025
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Reply from Sungage Financial

Thank you for the review, Carl!

Rated 5 out of 5 stars

Very easy process

Very easy process. Very friendly and quick to respond. I would highly recommend them to anyone.

November 13, 2025
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Reply from Sungage Financial

Thank you for leaving a review, Joseph! We love to hear this feedback!

Rated 5 out of 5 stars

The process was easy

The process was easy. Everything was explained to me in detail.

November 13, 2025
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Reply from Sungage Financial

Thank you for taking the time to leave this feedback, Donna!

Rated 5 out of 5 stars

Ease of use

Ease of use, streamline process.

November 12, 2025
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Reply from Sungage Financial

Thank you for taking the time to leave a review, Taj!

Rated 5 out of 5 stars

It was a quick and easy process…

It was a quick and easy process applying and getting approved for the loan. The fact that charges don’t begin until the system is approved and energized is really attractive.

November 10, 2025
Sungage Financial logo

Reply from Sungage Financial

Thank you for taking the time to leave a review, Hubert! We're so glad to hear you found our process quick and easy!

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