Sunglasses Shop Suomi Reviews 1,877

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

On their homepage Sunglasses shop Suomi have ”forgot” to mention that the orders are sent from Great Britain, which means you have to pay taxes and other fees to get your package through the customs.... See more

Rated 5 out of 5 stars

All my expectations were met. Easy to shop, good selection of brands. Product descriptions and details were clear. Delivery took couple of days which was ok with tracking info.

Company replied

Rated 3 out of 5 stars

I did not get any confirmation of order. So I thought I only had paid and not orderd anything. Normally you get first mail of confirmation that your order has been received. Next mail that/when your o... See more

Rated 3 out of 5 stars

Not bad, fast delivery abroad. Sunglasses were ok, only bought a cheap pair - so didn´t expect too much either.

Company replied

Company details

  1. Sunglasses Store

Information provided by various external sources

Miksi valita Sunglasses Shop? Meiltä löydät laajan valikoiman parhaita merkkituotteita ja asiantuntevan henkilökunnan. Teemme parhaamme, jotta aurinkolasien ostaminen olisi helppoa ja miellyttävää.


Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Dubious at first

Ordered two sunglasses for Sunglasses Shop: RayBan & Serengeti. I was very dubous wheter the glasses would be real or fakes as the prices were nearly too good to be true. After careful examination I can say that the glasses I received were originals - not fakes. And prices half of those you'd pay at shops in Finland. Delivery via UPS took five days.

March 11, 2016
Unprompted review
Rated 1 out of 5 stars

Poor experience - total waste of four weeks

Made an order and did not receive the product within the delivery time confirmed by the SungglassesShop.

After contacing the customer service and I was told that "I have to start asking from local Post Office". Really Sunglasses Shop?! Really!?

I waited another week and still nothing. I contacted Paypal and waited again another week Sunglass Shop's reply. After this I recevied an email, that the item must gone missing and they have returned my money.

So the questoin is, why did not Sungalsses Shop ask me, would I like if they send me the product again (if they had it in the stock from the beginning)? You do the math.

If this is the standard of customer service they provide, it leaves me no other option than warn other people.

Total waste of four weeks

November 21, 2015
Unprompted review
Sunglasses Shop Suomi logo

Reply from Sunglasses Shop Suomi

Hello,

Thank you for your feedback. I do apologise the inconvenience caused by this, unfortunately it seems that if there has been a misunderstanding in this case and opened case with Paypal indicated that you wished to receive a refund for your order and as there was no other contact indicating otherwise, a full refund was successfully processed. I do apologise for this misunderstanding and the inconvenience caused.

Thank you,
Sunglasses Shop

Rated 4 out of 5 stars

Spareparts

Finally I foud spare lenses to my Oakley Dispatch frames... I hope to find polarized ones, but regulat ones were only left :(

August 24, 2015
Unprompted review
Rated 5 out of 5 stars

Love my new sunglasses!

This was my second time buying from Sunglasses-shop. Both times I have been very pleased to product, price and fast delivery.

July 25, 2015
Unprompted review
Rated 3 out of 5 stars

Discount

The promised discount didnt come but i got my glasses within a week and they are the right ones and everything. I will probably place an order again but now i know that the discount thing i BS!

July 19, 2015
Unprompted review
Sunglasses Shop Suomi logo

Reply from Sunglasses Shop Suomi

Hei,

Kiitos palautteestasi. Tutustuin tapaukseesi ja huomasin, että tilauksesi on jostain syytä tullut läpi kahdesti. Toisen tilauksen laskulla on käytössä tuo alennuskoodi, mutta toisella valitettavasti ei. Olemme asiakaspalvelustamme sinuun yhteydessä asian selvittämiseksi.

Ystävällisin terveisin,
Sunglasses Shop,
Asiakaspalvelu

Rated 5 out of 5 stars

Ordering Oakley Sliver sunglasses

I just ordered new sunglasses from sunglasses-shop market. Package came to me more quickly than I first expected. All went fine and I am satisfied to my new sunglasses. I can recommend this shop to everyone. These are my second Oakleys witch I ordered from sunglasses-shop. I also think that in future I will use sunglasses-shop for sunglasses shopping.

July 16, 2015
Unprompted review
Rated 5 out of 5 stars

Great!

I ordered Oakley case for sunglasses.
Best price and fast delivery! Excellent!

June 3, 2015
Unprompted review
Rated 5 out of 5 stars

Nopea!

The delivery of the products was very fast.
Also, the products are what looked like on the website. No surprises.

March 27, 2015
Unprompted review

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