Sunglasses Shop SuomiReviews 

1,877
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

On their homepage Sunglasses shop Suomi have ”forgot” to mention that the orders are sent from Great Britain, which means you have to pay taxes and other fees to get your package through the customs.... See more

Rated 5 out of 5 stars

All my expectations were met. Easy to shop, good selection of brands. Product descriptions and details were clear. Delivery took couple of days which was ok with tracking info.

Company replied

Rated 3 out of 5 stars

I did not get any confirmation of order. So I thought I only had paid and not orderd anything. Normally you get first mail of confirmation that your order has been received. Next mail that/when your o... See more

Rated 3 out of 5 stars

Not bad, fast delivery abroad. Sunglasses were ok, only bought a cheap pair - so didn´t expect too much either.

Company replied

Company details

  1. Sunglasses Store

Information provided by various external sources

Miksi valita Sunglasses Shop? Meiltä löydät laajan valikoiman parhaita merkkituotteita ja asiantuntevan henkilökunnan. Teemme parhaamme, jotta aurinkolasien ostaminen olisi helppoa ja miellyttävää.


Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

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3.1

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(1,877)

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Rated 5 out of 5 stars

Very fast delivery, quality product

I have ordered from this store several times for the past 5 years and always been satisfied with the purchase. This time was no exception, very fast despatch and beautiful product at the price much lower than in our local shops.

December 8, 2014
Unprompted review
Rated 5 out of 5 stars

Easy

Sunglasses came in four day. Goog job!

September 11, 2014
Unprompted review
Rated 5 out of 5 stars

Great store

Really good. I ordered two pairs of sunglasses, they were mailed the next day with UPS (free postage), arrived to Finland on 5th working day (from UK) and everything is perfect. Will buy again.

August 8, 2014
Unprompted review
Rated 5 out of 5 stars

Great service!

This time the delivery confirmation wasn't sent automatically so I e-mailed Sunglasses-shop to ask about the shipment and got an immediate reply. Thank you.!

July 15, 2014
Unprompted review
Rated 1 out of 5 stars

good product / ba delivery

I really don't understant why UPS delivery still exists. The poorest service I have ever got. Where are the market forces?
I give 5 stars to sun glass company but minus 5 stars to its selection for the delivery.

June 18, 2014
Unprompted review
Rated 5 out of 5 stars

Perfect!

The delivery was delivered fast and the products were exactly what I expected. No complaints.

June 4, 2014
Unprompted review
Rated 4 out of 5 stars

Nice wholewide customerservice

Suberb shop. Definately place where I buy my next sunglasses too. Shop is quick, easy to use and delivery is fast. Surely shop where you can buy the real deal not scam like many other sunglasses shops.

May 26, 2014
Unprompted review
Rated 2 out of 5 stars

Bad delivery service, how about your products!!!!

the delivery must be 4-7 days law in shop, but now its day of 10 still i do not receive my glasse to say how is it good or not, i think must be take care!in the delivery.. the shop have a bad service, also I have contacted UPS i ask to him when thy can delivery to me, said they did not know when!!! this is your service delivery too bad, how about your products

May 18, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing clarity

I got these expected Serengeti Nuvola / 7717 with drivers Gold –lenses about one hour ago via UPS, they fit me very well and was so light than I haven’t ever dreamed, the vision throughout these lovely lenses was also amazing clear as well as under the sun shine than in the shadow.

May 6, 2014
Unprompted review
Rated 5 out of 5 stars

Fast and precise

Ordered pair of Ray Bans which arrived fast and they were as expected. Also price wasn't bad.

March 25, 2014
Unprompted review
Rated 3 out of 5 stars

Good price, sending stammered

The purchasing of the RayBans went quite nicely and the payment was secured through Nets/my bank's Internet bank. I actually hit a good day to purchase since many black sunglasses were on sale! Unfortunately when the goods were shipped parts of the address had been left out on the box and therefore the package did wonder around a couple of extra days since it was left in a wrong reception at my office. When I tried to call to the customer service number mentioned on the webpage and in the confirmation mail the Finnish number was not in use, which was a little disappointing.

Nevertheless the Wayfarers are now where they are supposed to be and most likely I will order my next sunglasses from this very inexpensive web-shop.

December 9, 2013
Unprompted review
Sunglasses Shop Suomi logo

Reply from Sunglasses Shop Suomi

Hei,

Valitettavaa, että toimitus ei toiminut mutkattomasti sinun tilauksesi kohdalla. Tarkistin vielä tuon sinun tilauksesi ja toimitustiedot olivat aivan oikein, myös yrityksen nimi oli näkyvillä ja juuri nämä tiedot toimitamme myös UPS kuljetusyritykselle ja heidän omissa tiedoissaan oli merkintä mihin yritykseen paketti piti toimittaa.
Valitettavaa, että jostain syystä heidän toimituksensa ei ollutkaan sujunut aivan niin hyvin kuin olisi voinut ja he olivat toimittaneet paketin väärään vastaanottoon. Mikäli rakennus on sen verran suurikokoinen, että vastaanottoja on useampi, saattaa ensi kerralla olla hyvä mainita mikä on oikea jotta paketti löytää perille nopeammin ja voidaan välttyä ikäviltä harmeilta.

Palautteesi on otettu huomioon ja vien sen eteenpäin muille asianomaisille, jotta toimitusta voitaisiin parantaa ja ikäviltä viivästyksiltä voitaisiin välttyä tulevaisuudessa.

Myös oli käynyt niin onnettomasti, että tilausvahvistukseen on päässyt painovirhepaholainen ja sieltä löytyvä puhelinnumero oli puutteellinen. Kiitos huomautuksesta, valitettava virhe on nyt korjattu ja tilausvahvistuksestakin löytyy nyt oikea numero joka on (09) 4245 0044

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