mPulse Believe Smart Sauna - Eucalyptus - V2

mPulse Believe Smart Sauna - Eucalyptus - V2 Reviews

Average star rating 4.5 out of 5 stars

4.6

(101 reviews)

A product’s star rating is calculated as the average of all its reviews.

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4K Reviews

4.7

The information on this page is based solely on product reviews written by customers of Sunlighten, Inc. via Trustpilot.

Here’s what people highlighted

Ease of assembly

4.4

97 ratings

Ease of use

4.7

101 ratings

Quality

4.7

100 ratings

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All reviews

Rated 5 out of 5 stars

So happy with the purchase of my sunlighten sauna! It simple to use and I'm noticing the benefits of using sunlighten sauna each day. Beautiful constructed and was very easy to get put together with the step by step video.

Ease of assembly: 5
Ease of use: 5
Quality: 5
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Reply from Sunlighten, Inc.

Thank you for sharing your experience! We're so happy to hear you're already noticing benefits from your daily sauna sessions. We're grateful to hear assembly went smoothly with our videos and that you're enjoying your new mPulse sauna. We're here if you need anything along the way. Thank you for choosing Sunlighten to be part of your wellness journey.

Rated 5 out of 5 stars

I love that you can schedule a program and watch netflix

Ease of assembly: 5
Ease of use: 5
Quality: 5
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Reply from Sunlighten, Inc.

Thank you, Mary! We love hearing that the scheduling feature is fitting so easily into your routine, it's meant to make your sauna time as convenient and enjoyable as possible. Welcome to the Sunlighten community, and we hope you continue to enjoy many relaxing sessions ahead!

Rated 5 out of 5 stars

The Sunlighten Sauna has exceeded my expectations. Extremely well built, very good assembly video and works as advertised. We anticipate getting many years of use.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you, Jeff! We're thrilled to hear your mPulse Believe has exceeded your expectations and that the assembly video made setup easy. We build our saunas to last, and we hope you enjoy many years of relaxing sessions ahead. Welcome to the Sunlighten community!

Rated 2 out of 5 stars

Shipping was terrible no communication. 3 weeks late.

Ease of assembly: 5
Ease of use: 5
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Reply from Sunlighten, Inc.

Thank you for taking the time to share your feedback. We are sorry to hear about the delay and understand how frustrating it is when you have such an exciting delivery on the way.

Our team is aware of your experience and will be reviewing it internally so we can better understand what occurred and continue improving our processes, including communication and the overall shipping experience.

We appreciate you bringing this to our attention and are here if you need us at any point in your wellness journey.

Rated 5 out of 5 stars

Absolutely the best smartest purchase EVER!!! Wished I did it years ago!!

Ease of assembly: 5
Ease of use: 5
Quality: 5
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Reply from Sunlighten, Inc.

Thank you, Debbie! We're absolutely thrilled to hear your mPulse Believe has become such a favorite purchase. Welcome to the Sunlighten community, we're so glad you're finally enjoying it!

Rated 5 out of 5 stars

We LOVE our new sauna. My daughter uses it just for red light. She has POTS & has to work up to using heat. My husband & i both use it, nearly daily. Ive never been a sweater. But this is definitely helping for detox purposes. I did realize though, that i needed to back down. 130 degrees was making me sweat a ton, but I felt exhausted afterwards. I think it was too much. I backed down to 110 degrees for a week, then bumped up to 120. I just need to go slow. But that has been my sweet spot. I feel very blessed to finally be able to have my sauna!

Ease of assembly: 4
Ease of use: 5
Quality: 5
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Reply from Sunlighten, Inc.

Thank you so much for sharing this, Jill! We love hearing that your whole family has found ways to make the sauna work for you, especially finding the right temperature that feels best for your body. Taking things slow and listening to what works for you is exactly the kind of intentional approach we love to see. Welcome to the Sunlighten community, we're so glad you're finally able to enjoy it!

Rated 5 out of 5 stars

Exactly what I was looking for, was relatively easy to assemble, operations are straightforward and I can feel stress float away while using it. Thanks

Ease of assembly: 5
Ease of use: 5
Quality: 5
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Reply from Sunlighten, Inc.

Thank you, Thomas! So glad the assembly went smoothly and that you're already feeling the stress melt away during your sessions. Welcome to the Sunlighten community!

Rated 5 out of 5 stars

We had almost no problems with the assembly of the unit and it went so smoothly. The gaskets for the glass door needed to be sent after the fact, so we waited patiently and did not use the sauna for 2-3 days while we received those from Sunlighten. My wife and I have really enjoyed the use of the sauna the past few weeks and would highly recomment to anyone thinking of a unit to go with the Believe unit

Ease of assembly: 5
Ease of use: 5
Quality: 5
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Reply from Sunlighten, Inc.

Thank you for the detailed review, Tom! We're glad the assembly went smoothly overall, and we appreciate your patience while we got those gaskets out to you. So happy to hear you and your wife have been enjoying the Believe unit since. Welcome to the Sunlighten community!

Rated 5 out of 5 stars

Excellent product. Great results so far.

Ease of assembly: 3
Ease of use: 5
Quality: 5
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Reply from Sunlighten, Inc.

Thank you, Steve! We're so glad to hear you're already seeing great results with your new mPulse. Here's to many more relaxing sessions ahead!

Rated 5 out of 5 stars

We are enjoying the benefits of our new sauna. Haven't slept this good in years.

Ease of assembly: 5
Ease of use: 5
Quality: 5
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Reply from Sunlighten, Inc.

Thank you for sharing this, Paula! We're so glad your sauna is helping you unwind and rest better, that's wonderful to hear. Enjoy every session!

Rated 5 out of 5 stars

It’s an excellent product and I am very pleased with it.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you, Jim! We're so pleased to hear you're happy with your new sauna. Enjoy!

Rated 5 out of 5 stars

We love this Sauna! Everything works like it should and is a great addition to our home!

Ease of assembly: 5
Ease of use: 5
Quality: 5
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Reply from Sunlighten, Inc.

Thank you, Donald! We're so glad your new sauna is working great and has become such a nice addition to your home. Enjoy every session!

Rated 5 out of 5 stars

Commercial quality in a residential setting. Well built and what the doctor ordered after a long day at work.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you so much for sharing this! We love hearing that the mPulse Believe has brought that commercial quality feel right into your home, and that it has become such a welcome part of unwinding after a long day. Wishing you many more relaxing sessions ahead, and please reach out anytime if you have questions or want tips along the way.

Rated 4 out of 5 stars

This appears to be a very well constructed Sauna. The bench is very comfortable. It fits in our space very well. I have one LED light that I need to research why it’s not working other than that it’s everything I expected.

Ease of assembly: 4
Ease of use: 4
Quality: 4
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Reply from Sunlighten, Inc.

Thank you for your review, Kevin. We’re happy to hear the sauna has been a seamless fit for your space and that you’re enjoying the comfort of the bench and overall build quality. Our team is always here to help troubleshoot if you need support getting the light resolved so you can enjoy the full experience. Don't hesitate to reach out to our team at 877-292-0020x3. Thank you for choosing Sunlighten and trusting us with your wellness journey.

Rated 5 out of 5 stars

The sales person was very helpful;

Ease of assembly: 5
Ease of use: 5
Quality: 5
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Reply from Sunlighten, Inc.

Thank you for your 5-star review, Douglas! We’re so happy to hear your experience with our team has been helpful and supportive. We’ll be sure to pass your kind words along, and we appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

I love my Sunlighen sauna!!! It was not easy to put together but we are not very handy. It's so easy to adjust and the instructions are very clear. Their customer service is amazing. All my questions are answered almost immediately. I highly recommend it to anyone who has health issues. It does make a difference in your health and it does make you feel better. I have it outside and it has a very nice cover.

Ease of assembly: 1
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for your review, Susana! We’re so happy to hear how much you’re loving your sauna and that our team has been able to support you along the way. It’s wonderful hearing that your sauna has already made such a positive difference in how you feel, and we love that you’ve created an outdoor wellness space for it too!

If you’re open to it, we’d love to share your photos on some of our other channels to help inspire others who are considering starting their own wellness journey. Just reply “yes” if that’s okay with you.

Congratulations on your new at-home wellness space, and thank you again for sharing your experience with us!

Rated 5 out of 5 stars

I love my Sunlighten sauna. The pre-programmed sessions are easy to use and make for a spectacular experience!

Ease of assembly: 4
Ease of use: 5
Quality: 5
Rated 5 out of 5 stars

Use it all the time, both my wife and I love it.

Ease of assembly: 5
Ease of use: 5
Quality: 5
Rated 5 out of 5 stars

Great Sauna!

Ease of assembly: 5
Ease of use: 5
Quality: 5
Rated 5 out of 5 stars

The Sunlighten mPulse is incredible. Mm

Ease of assembly: 5
Ease of use: 5
Quality: 5
Sunlighten, Inc. logo

Reply from Sunlighten, Inc.

Thank you for your review, Jeff! We’re so glad to hear you’re loving your mPulse sauna. We appreciate your sharing an image of your new setup, we’d love to share your image to help inspire others as they create their own wellness space, if you’re open to it. Just let us know. Thank you for choosing Sunlighten and being part of our community!