We visited Sunnamusk in Whitechapel to pick out Eid gifts for our parents and parent in-laws, and honestly, the experience was beautiful from start to finish. Asad greeted us so warmly and made us... See more
Company replied
Location
Switch location2, 75 Whitechapel Road, Shadwell, E1 1DU London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visited Sunnamusk Aldgate yesterday 9th January and was greeted by Asad and Hamza they were both really good and polite.. I went to buy Evanta which I did but ended up buying Blue eyes, golden dus... See more
Company replied
Staff constantly trying to upsell and pressuring me to buy several perfumes when I only went in there to buy just 1 gift item. Kept making me smell like 10 different scents and trying to force me to b... See more
Company replied
I had a great experience at the Whitechapel branch. I had a lot of questions and wanted to smell half of the scents in the store and the employees were very helpful and patient. In the end I ended up... See more
Company replied
Company details
Written by the company
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Contact info
2, 75 Whitechapel Road, Shadwell, E1 1DU, London, United Kingdom
4.3
Excellent
229 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sunnamusk London - Aldgate
Hey Markus,
Thank you so much for your wonderful review!
Kind regards,
The Sunnamusk Team
Reply from Sunnamusk London - Aldgate
Hey Heather,
Thank you for the great feedback. We hope your grandson enjoys his gift!
Kind regards,
Sunnamusk
Well packaged samples with a lovely…
Well packaged samples with a lovely black bag and gorgeous little sample bottle with dropper.. the perfume oils last over night which is amazing as I can still smell it in a morning..so very impressed will be honest and say I’ve only tried three of them so far. I definitely have a favourite..
October 25, 2024
Excellent service from Sunnamusk London…
Excellent service from Sunnamusk London as you would expect. Only niggle was late delivery as i had paid for fast delivery. Saying that, the free candle was an added bonus.
Thankyou,
Will be ordering again..
October 14, 2024
Reply from Sunnamusk London - Aldgate
Hey Steve,
Thank you for your feedback.
If you have any further questions or concerns please do not hesitate to contact us at online@sunnamusk.com
Kind regards,
Sunnamusk
Customer Care
Absolutely loved the smell of the…
Absolutely loved the smell of the fragrance l purchased not just myself but the family too
I recommended to all my family and friends too
September 24, 2024
Blossom Dream
A Sweet Cherry Blossom Dream
This fragrance is a masterpiece, perfectly capturing the essence of a cherry blossom grove in full bloom. From the very first spritz, you're enveloped in a soft, airy sweetness, like petals floating on a gentle breeze. The floral notes are delicate yet vivid, evoking the freshness of spring. It's as if you're walking beneath cherry trees after a light rain, with the blossoms releasing their fragrant whispers into the air.
As the scent develops, it reveals a rich, mouth-watering sweetness. The "sauce" aspect comes through subtly—an understated but delicious hint of something gourmand. Think of a drizzle of cherry syrup or sugared fruits in the background, adding depth without overpowering the floral lightness. It’s comforting and a little indulgent, like a cherry blossom dessert that's sweet but never cloying.
The dry down is soft and smooth, with a warm, creamy base that lingers on your skin for hours. There's a comforting coziness here that makes you feel wrapped in a delicate sweetness all day long.
The balance between the florals and the sweet, gourmand undertones is what makes this fragrance truly special. It’s the kind of scent that makes you feel effortlessly beautiful, graceful, and just a little bit decadent—like cherry blossoms touched with a hint of sweetness from the kitchen.
If you're searching for a fragrance that transports you to a world of soft petals and indulgent sweetness, this is it. Absolutely 5 stars. A fragrance that feels as tender and indulgent as cherry blossoms in syrup.
This perfume would be perfect for someone who wants to feel both soft and sweet, without overwhelming the senses.
September 24, 2024
Great Service.
Great service from Yusuf in Whitechapel branch. He made us feel comfortable and provided a scent for each specific occasion I asked for. My friend and I visited the store purely out of curiosity, however we ended up purchasing because the oils smelled so beautiful and unique.
August 22, 2024
Unprompted review
Lovely oils that gets me so many…
Lovely oils that gets me so many compliments from friends and family
July 24, 2024
Reply from Sunnamusk London - Aldgate
Hi Adebayo,
Could you please email us on online@sunnamusk.com with your order number so can resolve this for you as soon as possible.
Kind Regards,
Sunnamusk
Reply from Sunnamusk London - Aldgate
Hello NUH,
Thank you for the great feedback!
Kind Regards,
Sunnamusk
Beautiful heaven scents
Beautiful heaven scents
I have repeatedly bought one of my favourites scented oil, because of the mild coldness of the season.
Also half price reduction for my stocking up.
Loving it
5 Star always ⭐️⭐️⭐️⭐️⭐️
July 2, 2024
Very good company to buy from the it r…
Very good company to buy from the it r fragrances are so different and long lasting
June 5, 2024
Not very helpful
I went to the store asking them the price they not even bother to help you
June 4, 2024
Reply from Sunnamusk London - Aldgate
Dear Nur,
We sincerely apologise for the lack of assistance you received during your visit to our store. This is not the level of service we strive to provide.
Please contact us at online@sunnamusk.com with more details about your experience so we can address this matter appropriately and improve our service. Your feedback is valuable to us, and we are committed to ensuring a positive experience for all our customers.
Thank you for bringing this to our attention.
Best regards,
The Sunnamusk Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.