As always, Siddika was amazing. Very helpful, patient and knowledgeable. Every time i have been there, she has been so helpful. All the staff at Bluewater were polite, never came across as pushy snak... See more
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PKWY, DA9 9ST Dartford, England, GB
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As always, Siddika was amazing. Very helpful, patient and knowledgeable. Every time i have been there, she has been so helpful. All the staff at Bluewater were polite, never came across as pushy snak... See more
Company replied
Bought a bottle of ALLURING EMPRESS in blue water on Saturday 06/07/2024 and am very disappointed,the tester in the shop was great but mine doesn’t even last an hour I live about 80 miles away from th... See more
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Second time visiting Sunnamusk at Bluewater and the staff are always so helpful and attentive. Good range of products and I can always find what I’m looking for with their help. Service here just fee... See more
Company replied
Beautiful , unique, perfume . I absolutely love sweet escape . My new favourite scent. The shops and assistants are a delight ..both my sister and I bought our scented oil perfumes and my young niece... See more
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
PKWY, DA9 9ST, Dartford, England, United Kingdom
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Very friendly lady who served me and the perfume smells adorable and my daughter cant wait to use her candle
Excellent customer service, friendly staff. Fantastic for gifting, beautiful packaging. Would highly recommend to shop at Bluewater Sunna Musk.
Not to the shopping centre, smelt a sample, I thought about it when I went home had purchase all the samples along with a gift set.
Lovely shop at Bluewater. Assistant was very attentive
nothing was to much trouble.Products are amazing beautiful scents it was so hard to choose ! will definately be back .
Excellent bakhoor which filled the house with a lovely, long lasting, perfume. Very pleasant and helpful staff.
The customer service was good 👍, polite and took time to explain the difference products
The shop at Bluewater drew me in with the smell...I could bathe in it! Made my first purchase and it won't be my last.
Great smelling perfumes. Long lasting as well. Staff was very helpful
I like perfume and customer service very nice in Bluewater.Thanks
Lovely perfume, lasts very long. SA at the Bluewater branch was very helpful and knowledgeable.
I was buying a gift for a friend & the staff where very helpful. Both my friend & I love Purple Love. As there was a 20% promotion on i decided to take advantage & treat myself to my favourite perfume as ny birthday was a couple of days away. Win win ❤️
I went in not sure of what I was looking for, was offered help by one of your colleagues who appeared very knowledgeable and I soon found exactly what I wanted for a gift but also something for myself. Sunnamusk is my new love!
Beautiful scent, Golden Dust. Bought oil and EDP to layer for longevity. Does last well and smells amazing.
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