As always, Siddika was amazing. Very helpful, patient and knowledgeable. Every time i have been there, she has been so helpful. All the staff at Bluewater were polite, never came across as pushy snak... See more
Company replied
PKWY, DA9 9ST Dartford, England, GB
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As always, Siddika was amazing. Very helpful, patient and knowledgeable. Every time i have been there, she has been so helpful. All the staff at Bluewater were polite, never came across as pushy snak... See more
Company replied
Bought a bottle of ALLURING EMPRESS in blue water on Saturday 06/07/2024 and am very disappointed,the tester in the shop was great but mine doesn’t even last an hour I live about 80 miles away from th... See more
Company replied
Second time visiting Sunnamusk at Bluewater and the staff are always so helpful and attentive. Good range of products and I can always find what I’m looking for with their help. Service here just fee... See more
Company replied
Beautiful , unique, perfume . I absolutely love sweet escape . My new favourite scent. The shops and assistants are a delight ..both my sister and I bought our scented oil perfumes and my young niece... See more
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
PKWY, DA9 9ST, Dartford, England, United Kingdom
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Very knowledgeable and friendly staff at the Bluewater store.
I love the individuality of the scents, they’re like nothing I’ve smelt before
Amazing customer service from Nkemcho and Amazing deals
The ladies were very friendly and helpful
Great Service.
Produced lovely
Beautiful , unique, perfume . I absolutely love sweet escape . My new favourite scent. The shops and assistants are a delight ..both my sister and I bought our scented oil perfumes and my young niece aged 11 also bought some scent with her holiday money - she too found a scent she loved . Great experience .
The service representatives were great in helping my friend and I find scents that we loved. Honestly there were too many great options and it was hard to just pick 1! Got a bottle of Victory and the compliments have kept rolling in everytime I wear it. Simply lovely!
Amazing love the perfume oils. Great and fast delivery.
The customer service was great by the blonde lady who word here. The other staff not so much but she goes above and beyond
Great service as usual, 5th purchase from this store... The perfume oils are amazing and the scents are long lasting. Definitely recommend
The employee helped me to choose the exact item I wanted by asking questions related to what I liked and letting me try them out.
Friendly welcoming well informed on the product staff, a good experience all round.
There was a great range of fragrances, and Very friendly staff
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