The SunnaMusk in Westfield stratford is the number one SunnaMusk Shop the staff are great great Customers Service i bought Abid Ambre Elixir that's great 👍🏿 and Abid Ambre Oil
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Location
Switch locationMontfichet Road, Olympic Park, E20 1EJ London, GB
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Had not come across this company before but was given some scented card samples after passing their people at Westfield shopping centre in Stratford, whilst visiting London. I kept the samples as I pa... See more
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My curiosity got the best of me as I had always seen adverts online and stores around but never thought to try until I decided to do a scent trial at the Westfield mall. I’m happy I made a purchase,... See more
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I brought there 5 piece bottle set for £50 and all the bottles were half. Then when I put the review up the company tried to flag my comment. If I'm lying go to Stratford Westfield ask for there 5... See more
Company details
Written by the company
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Contact info
Montfichet Road, Olympic Park, E20 1EJ, London, United Kingdom
4.5
Excellent
169 reviews
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Reply from Sunnamusk London - Westfield
Hey Rahel,
Thank you for the lovely feedback—we really appreciate it!
Kind Regards,
The Sunnamusk Customer Care Team
Reply from Sunnamusk London - Westfield
Thank you, Tasha! We’re delighted to hear you enjoyed both our service and products.
Kind Regards,
The Sunnamusk Customer Care Team
Reply from Sunnamusk London - Westfield
Thank you, Shahid! We appreciate your kind words and are pleased you enjoyed the experience.
Kind Regards,
The Sunnamusk Customer Care Team
Reply from Sunnamusk London - Westfield
Thank you, Wizani! We’re delighted you had a great experience with us.
Kind Regards,
The Sunnamusk Customer Care Team
The staff at Westfield Stratford are…
The staff at Westfield Stratford are always so kind and make my experience too tier. Formed a really good relationship with them and they make me laugh and provide amazing advice to tailor to the kind of scent I am feeling at that time. Thank you so much to the team ! Sunnah musk is my ride or die .
April 19, 2025
Reply from Sunnamusk London - Westfield
Dear Ayodeji,
Thank you for your wonderful feedback! We’re so glad to hear that you got exactly what you wanted. We truly appreciate your support and look forward to serving you again soon!
Best regards,
The Sunnamusk Team
Great customer service & great product
April 9, 2025
Long lasting scent
Delivery arrived promptly and the chosen fragrance lasts a long time.
April 1, 2025
The best 💕
My favourite perfume shop , I always opt for the alluring empress and abid ambre, Samantha was so helpful and had the same perfume taste as me 🥰🥰 ended up buying the Night illusion as well :)
March 27, 2025
I wear the Evanto oil and Victory Eau…
I wear the Evanto oil and Victory Eau de Parfum which obviously commanding attention without being overpowering. Its long-lasting effect and refined composition make both product of Sunamusk a standout choice for anyone who appreciates quality fragrance. Truly a scent that speaks confidence and class.
March 29, 2025
Best perfume store
Was impressed by the professionalism of the staffs and their support.
March 12, 2025
Reply from Sunnamusk London - Westfield
Dear Ka,
Thank you for reaching out. We’re really sorry to hear that one of the items you purchased arrived broken. This is certainly not the experience we want you to have.
Please contact us at online@sunnamusk.com with your order details and a photo of the damaged item, and we’ll make sure to resolve this for you as quickly as possible.
We appreciate your understanding and look forward to making this right for you.
Best regards,
Sunnamusk Customer Care Team
Efficient and knowledgeable staff
February 18, 2025
The lady who served me was incredibly…
The lady who served me was incredibly informative and helpful, with a beautiful smile. She was polite, attentive, and understood exactly what I was looking for in a scent.
February 14, 2025
The girl who has been served
The girl who has been served, has proven lots of knowledge and kindness. Obviously i will buy again
February 13, 2025
Very good very nice
Very good very nice nice communication quick and very efficient
February 12, 2025
Beautiful - After being given 2 sample cards in…
After being given 2 sample cards in Westfield, I took them home and was pleased to see the cards had the name of the perfume and its fragrance notes. A week later, I had to place an order online as I could still smell the perfume and they are beautiful. I ordered the perfume oils, purely for the fact I love to put some in my hair too and I thought I would try something different other than an EDP spray. Honestly, I can’t get enough of the fragrances, they smell amazing and last!
February 7, 2025
Best brand by far
Sunnamusk is by far the next perfume brand out there! The oils are to die for, excellent range of scents to choose from.
January 14, 2025
I went to the store in Westfields…
I went to the store in Westfields London to purchase 7 different oils. The brand is very good and the oils last a long time. No easily accessible in the USA so we bring them back. But was disappointed with the staff member serving me, as we were not advised of the reward points system or asked whether joined. When mentioning this after seeing a qr code advertisement I was then told its not possible to add the points to your purchase despite spending nearly 300 bucks. Highly disappointing. improvements need to be made
December 31, 2024
Unprompted review
Reply from Sunnamusk London - Westfield
Dear Reuben,
Thank you for taking the time to share your experience with us. We’re pleased to hear that you enjoy our oils and the lasting quality of our products, but we deeply regret that your experience in our Westfields London store was less than satisfactory.
It’s disappointing to learn that our staff did not inform you about the reward points system, especially given your significant purchase. This is certainly not the standard of service we aim to provide, and we apologize for any frustration caused. We will be addressing this with our team to ensure that all customers are made aware of our reward program and given the opportunity to join at the time of purchase.
If you would like to have your points added retroactively or have any further concerns, please don’t hesitate to reach out to our customer service team at online@sunnamusk.com and we’ll be happy to assist you.
We truly appreciate your feedback, as it helps us improve our service, and we hope to provide you with a better experience in the future.
Kind regards,
Sunnamusk Customer Care Team
Sunnamusk customer services were so…
Sunnamusk customer services were so helpful and understanding. Sorted my query out straight away. Everyone so helpful
November 4, 2024
Unprompted review
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