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Rated 1 out of 5 stars

I ordered 2 pairs of sunglasses which was supposed to be 7 - 10 business days and on the shop app it says they are still preparing the order . It’s been almost 3 weeks . I just want my sunglasses p... See more

Rated 1 out of 5 stars

I wish I knew its a Chinese company after falling victim to 1 few years ago now they use other platform to scam people, 2 pairs of glasses before Christmas hoping to rock my holiday but I guess they p... See more

Company replied

Rated 1 out of 5 stars

I requested the cancellation of an order made by error right after I've set it yesterday. Unfortunately many links doesn't works on their page, included the refund form which in their words is the onl... See more

Rated 2 out of 5 stars

I ordered three pairs of sunglasses. They were all sent separately, the first two arriving weeks apart and the third never arriving. Why they weren't sent as one package who knows? When I advised... See more

Company replied

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1.6

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer service is great

Customer service is great. Can't wait to see their product.

September 2, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Christopher!

Thank you for sharing your experience with everyone. We appreciate it. We hope you'll receive your orders soon and like them! Have a nice day!

Rated 4 out of 5 stars

Should have been a member of this…

Should have been a member of this stylish family a long ago. Cant wait for my order.

September 2, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi, Walter!

We appreciate your compliments and calling us a family, Walter. It warms our hearts. We also can't wait for you to receive them. Hopey you will really love them. Thank you for purchasing!

Rated 4 out of 5 stars

Great

Big diversity of sun glasses

September 2, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello, Carlos!

Indeed our shop has a diverse style of sunglasses. We hope you've chosen the best sunglasses that suits your style and may you receive them soon. Thank you for choosing Sunvoss and have a great day!

Rated 5 out of 5 stars

The webstore is really simple and nice

The webstore is really simple and nice. Easy to navigate and place order.

September 1, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello Norbert,

We really appreciate the compliments you've provided in this review. This positive feedback means a lot to us.

Rated 5 out of 5 stars

Sunglasses

Love the new sunglasses. Very good.

August 30, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Loanna!

Thank you for the 5-star rating. We are glad that you love the sunglasses. Your feedback and satisfaction is very important to us.

Have a nice day!

Rated 4 out of 5 stars

Site site is very user-friendly and…

Site site is very user-friendly and makes sure you get the particular available qualities you prefer of the item you want. Payment and shipment are smooth with timely updates through any media of your choice.

August 29, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Yannick!

Thank you for the 4-star rating and for appreciating the user interface of our website. We are glad that placing an order for you was smooth and easy. Your satisfaction is very important to us.

Have a nice day!

Rated 4 out of 5 stars

It was quick and easy

It was quick and easy and the sunglasses look great. I haven’t received my pair yet because I just bought them but I can’t wait.

August 28, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Maximus!

Thank you for the 4-star rating. We are glad that placing an order was quick and easy for you. Don't worry we will keep you updated by email and SMS about the latest status of your ordered item.

Have a nice day!

Rated 1 out of 5 stars

Glasses broke almost immediately

These glasses look amazing, and I would love to still have my pair of multi-color Truan sunglasses, but while very gently cleaning the lenses with an actual glasses wipe, one of the temples, the part that goes on your ear, snapped right off the hinges. Never dropped it or anything, just after a few weeks of use, they just fell apart. Real shotty workmanship here, but a great look, which is a shame. Would love to know how I can replace them since they're not that cheap :-( I WANT to have them, I just can't keep paying $$ for stuff that breaks so soon.

August 27, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Brian!

Thank you for letting us know that you really love the multi-color Truan sunglasses you ordered. We already sent an email about your concern. Please check your email inbox. Thank you!

Rated 5 out of 5 stars

I lover this site

I lover this site. So easy to see all the products and the price is ok for the products. I recommend to buy from this site so much. Keep it up guys❤️

August 27, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Hasan!

Thank you for the 5-star rating. Nice to know that you easily navigate on our website to see all the products.

Have a nice day!

Rated 3 out of 5 stars

¿Can Sunvoss answer me please?

I'm from Posadas City, On the Misiones province in Argentina, ¿is it possible to have the sunglasses sent to my personal adress? because i'm far of from Buenos Aires.

August 27, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Fernando!

Yes, we can ship in Argentina. Please check your inbox. Thank you!

Rated 5 out of 5 stars

With sunvoss it's a good experience…

With sunvoss it's a good experience navigating on the website...very cool products and very good price/quality.
Think I'll shop more

August 26, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi Emanuele!

Thank you for the 5-star rating and amazing feedback on us. We are glad that you have a good experience in placing an order. It's nice to know that you found out how cool the available products.

Have a nice day!

Rated 5 out of 5 stars

Absolutely fabulous quality and…

Absolutely fabulous quality and excellent selection all around!! Very well pleased with my purchase!!

August 25, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi there!

Thank you for sharing your thoughts with us and to everyone. We are excited for you to receive your purchase. Hope you'll like them! Thank you for purchasing!

Rated 5 out of 5 stars

I kept seeing there ad on Facebook

I kept seeing there ad on Facebook, and decided to have a browse though there extensive range of fabulous sun glasses, and I am glad that I did. I am waiting for then to arrive, and will definitely buy some more, for nt next holiday

August 24, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi there!

Thank you for taking the time to share your thoughts and experience with us. Thank you also for the compliments you've given.

Rated 5 out of 5 stars

customer service is really nice

customer service is really nice. i am waiting for my order and i hope it will arrive soon. glasses look awesome.

August 22, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello there!

Thank you for taking the time to share your thoughts and experience with us. Thank you also for the compliments you've given.

Rated 5 out of 5 stars

Villeybot sunglasses

I haven’t as yet received my sunglasses but I am positive that by the description and quality described of the item I will be pleased with my purchase and will probably purchase other items offered by you!

August 22, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hey there!

We really appreciate the compliments you've provided in this review. This positive feedback means a lot to us.

Rated 5 out of 5 stars

it seems like a good ones sun glaces..

it seems like a good ones sun glaces... it was my first experience with Sunvoss... i hope a good one experience!
i'm waiting for the arrival of my choice "McCLOUD"...

August 22, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hello there!

It was an honor having you in our store. Thank you so much for choosing to shop in Sunvoss! We appreciate the time you spent with us. We hope to see more of you soon!

Rated 5 out of 5 stars

Very nice products and prices are…

Very nice products and prices are affordable.

August 21, 2019
Unprompted review
Sunvoss logo

Reply from Sunvoss

Hi, Seth!

Indeed our shop has nice products and an affordable price that is right for our customers. We are glad that you appreciate everything that we have and offer. Hope that you'll love your sunglasses when you have them. Have a nice day!

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