Sold by Sunway
The information on this page is based solely on product reviews written by customers of Sunway via Trustpilot.
I was in this hotel in November. The hotel is very well located in St Julian’s and the hotel had excellent service.
Reply from Sunway
Dear Mr. Barrett
We appreciate you taking the time to send us your review and we were happy to read that you were happy with your stay at the Cavalieri Art Hotel. Thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
The hotel was beautiful,spotlessly clean, food was excellent & the staff were brilliant. We were within walking distance of many restaurants,shops& bars. I cannot fault Cavalieri Art Hotel
Reply from Sunway
Dear Ms. Donaghy
We appreciate you letting us know that you enjoyed your stay at the Cavalieri Art Hotel and i will be happy to pass your kind words to all concerned persons at this hotel.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
The hotel was very nice, perfectly located on the bay within a few minutes walking to vibrant St Julian’s food and shopping areas. There were issues with the elevator, vending machine and the beds were very firm and uncomfortable.
Reply from Sunway
Dear Ms. Finlay
Thank you for taking the time to send us your review and i was happy to learn that you were satisfied with certain aspects of your stay at the Cavalieri Art Hotel. I intend to send a copy of your review to all concerned persons at the Cavalieri Art Hotel requesting that all corrective action is taken where necessary and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Staff were fabulous However I had a problem with the shower It just constantly became too hot I advised reception and it was not rectified The lift has been causing problems for years and has not been rectified according to a few returning visitors
Reply from Sunway
We appreciate you taking the time to send us your review and whilst i was happy to read your positive comment i was disappointed to learn that not all aspects of your stay at the Cavalieri Art Hotel met with your satisfaction. I intend to forward a copy of your review to all concerned persons at this hotel asking that all corrective action deemed necessary is taken to improve the general standard of service at this hotel.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Lovely hotel. Really friendly & helpful staff. Fabulous selection of food for breakfast & the hot food easy always hot.
Reply from Sunway
We were delighted to read that you enjoyed your stay at the Cavalieri Art Hotel and thank you for taking the time to let us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Beautiful hotel very central easy to get buses for touring around ,lovely staff would definitely return 😀
Reply from Sunway
Dear Ms. Scanlon.
Thank you for taking the time to send us your review. We were delighted to read that you enjoyed your stay at the Cavalieri Art Hotel and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Shower was it working properly, we were either roasted or cold. Food was just ok. Staff were very helpful and friendly. Would not stay in this hotel again
Reply from Sunway
Dear Ms. Flynn
We appreciate you taking the time to send us your review as all comments received are very important to us and help us in our continued endeavour to maintain and improve our standard of service. Your comments will be passed to all concerned persons at the Cavalieri Art hotel.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Room lovely Food good breakfast was only warm. staff very friendly Really enjoyed it Well situated Great variety of local restaurants
Reply from Sunway
Dear Ms. Reynolds.
Thank you for sending us your review and we appreciate your taking the time to do so.
We were delighted to read that you enjoyed your stay at the Cavalieri Art Hotel.
Kind Regards
kathy Cashe
Customer Service Manager
Sunway
Fabulous location
Reply from Sunway
Dear Ita.
We appreciate you sending us your review and we were delighted to read that you were happy with your stay at the Cavalieri Art Hotel.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Lovely hotel clean, comfortable and well situated, food is really nice. Staff pleasant. go again.
Reply from Sunway
Dear Ms Hall.
We greatly appreciate you sending us your review and we were delighted that you enjoyed your stay at the Cavalieri Art Hotel. Thank you for letting us know
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Great Hotel, great staff, great location. Huge breakfast choice. The only slight negative is the lifts are a bit "soviet". You get used to them, but they could do with a full service.
Reply from Sunway
Dear Ms. Quigley
We appreciate you taking the time to send us your review on the Cavlieri Art Hotel. Your comments have been noted and will be passed to all persons concerned at this hotel asking that they address the issue raised regarding the lifts. Otherwise i was delighted to read that you enjoyed your stay at the Cavalieri Art Hotel and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Lovely staff. Hotel bad Lifts so slow. Heating Shower impossible to adjust. Balcony door needs oil Food bad and only had 1 over priced meal.
Reply from Sunway
Dear Ms. McInerney,
We appreciate you sending us your review on the Cavalieri Art Hotel as the comments we receive from our clients are of immense importance to us and help us greatly in our aim to maintain and improve our standard of service. Your comments have been noted and will be passed to all relevant persons at the Cavalieri Art Hotel also requesting that all necessary corrective action is taken to address the issues you have raised. and thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Well located and appointed. Reception staff poorly trained but pleasant. Dining room extremely noisy with furniture moving, certainly not for fine dining more like a refectory.
Reply from Sunway
Dear Mr. Gilmartin.
Thank you for taking the time to send us your review as we appreciate all comments received either complimentary or constructive criticisms. A copy of your post will be forwarded to all concerned persons at the Cavalieri Art Hotel for their attention also requesting that any necessary corrective action be taken to make the client dining experience more enjoyable.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Excellent hotel friendly staff clean and well situated. Easy access to everything.
Reply from Sunway
Dear Siobhan.
Thank you for taking the time to send us your review and i will be delighted to pass your kind words to all concerned at the Cavalieri Art Hotel.
I hope that you will allow us to be of assistance to you again in the future when i can assure you of our continued best service.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
