Lapland

Lapland Reviews

A product’s star rating is calculated as the average of all its reviews.


Sunway logo

Sold by Sunway

www.sunway.ie

3.9K Reviews

4.8

The information on this page is based solely on product reviews written by customers of Sunway via Trustpilot.



All reviews


Rated 5 out of 5 stars

Absolutely amazing and magical. Hidden deep in the forest. Get to meet and great Santa, visit the post office and search for your Santa letters, decorate ginger bred men, go to elf school and slide around on the snow.

Sunway logo

Reply from Sunway

Dear Noel.
We appreciate you taking the time to send us your review as the feedback we receive from our clients is very important to us. We were delighted to read that you and your family had a magical time in Lapland and took home some cherished memories.
Kind Regards
Kathy Cashe
Customer Service M
anager
Sunway

Rated 5 out of 5 stars

We travelled with 3 children and 2 grandparents, everyone had the most amazing time and no one wanted to go home. The elves Skippy and Diddles were awesome. They had so much time for all the kids and constantly kept them entertained. Eileen the Sunway rep was awesome and so friendly too. Everything ran smoothly and was the trip of a lifetime.

Rated 4 out of 5 stars

Lapland is gorgeous, activities + bus very good but husky and reindeer rides were very disappointingly short as they were the highlights of the trip. We must mention elf Happy Tonttu is exceptional

Rated 5 out of 5 stars

Exceptionally well run trip from start to finish. Everyone enjoyed it immensely

Rated 5 out of 5 stars

A wonderful family experience. Quality moments and memories for life!

Rated 5 out of 5 stars

Phenomenal experience starting with Dublin airport and never slowing down!! You can tell this is the real deal, from the elves who have clearly succeeded in their minimum of 99 years in Elf School, to meeting the real Santa (based on your “kindometer” readings) to the husky and reindeer sleigh rides and snowmobile trip across a frozen lake. This is where memories are made.

Rated 5 out of 5 stars

Amazing experience with Santa. It was so good with the kids

Sunway logo

Reply from Sunway

Dear Ms O'Toole
We appreciate you taking the time to send us your feedback on your recent trip to Lapland and we were delighted that you and your family had an amazing experience and took back some cherished memories.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway

Rated 5 out of 5 stars

Absolutely love it

Rated 5 out of 5 stars

Everything was so well planned. All we had to do was turn up! Our two little elves that travelled with us from Dublin ensured everything ran smoothly and made our trip full of fun. All activities were close to Rovaniemi so little time spent commuting. A really enjoyable trip.

Rated 5 out of 5 stars

It was magical from beginning to end. The Lapland elves were fantastic and made the experience! I would have liked for the husky rides to be a little longer and more time in Santa’s village

Rated 5 out of 5 stars

We would highly recommend the sunway package to lapland.the whole experience was magical from the elves helping with check in at the airport to all the activities, everything was organised for us. We had an amazing time.special thanks to jolly Holly and especially trixie and ginger snaps who were so good to the children, always smiling and entertaining.the kids loved them.

Rated 5 out of 5 stars

Our elf Jolly Holly was great. I can see why people return..all the activities were amazing. Loved every second.

Rated 5 out of 5 stars

A holiday of a lifetime. Everything went like clockwork. Highly recommended. A+

Rated 5 out of 5 stars

We had a great time with Sunway, no hassle, great staff and the activities were well planned and executed. Our son loved meeting santa and having fun with the elves. Would recommend booking with sunway for this experience.

Rated 4 out of 5 stars

Santa experience was excellent. Snow mobiles excellent. Huskies okay. The guy in charge of the huskies wasnt v pleasant. I understand that the children werent allowed to pet the huskies but the guy was rude about it. The reindeer ride was uncomfortable in that the reindeers looked tired, a bit worse for wear , anklers missing, sluggish. I felt it was a bit cruel them pulling us around, but maybe that's just me. The elves and rep were fantastic. I would recommend encouraging people to bring swimwear for free time as the Levi waterworld which extends outside (even in the cold) is streets ahead of any waterworld here and a hugely enjoyable experience on our last day.

Rated 4 out of 5 stars

Kids had the most magical experience. Stories for many years to come..

Rated 5 out of 5 stars

An amazing magical trip worth every penny

Rated 4 out of 5 stars

it was nice to be honest i was a little disappointed with the santa experience the grand pain loved it i had done lapland in last year and felt it was alit better experience for the santa you were given a lot of time to meet santa and u were asked about the child before he went to see santa so he knew about him before going in this wasn’t the case in lapland felt it a little rushed asked could i give santa a letter the grandson had wrote for xmas so he would have taught his letter reached north pole was told they don’t do that so very disappointed with that it was a good day out for the kids but personally i dint rate it great

Rated 5 out of 5 stars

Magical experience