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Superguns Reviews 592

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TrustScore 4.5 out of 5

4.6

Archery Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of the ordering process, quick dispatch, and prompt delivery of items. Many appreciate the high quality of the products received, noting that items are well-packaged and arrive in perfect condition. People also commend the helpful communication and efficient handling of orders, even during busy periods. However, some customers also noted issues with delivery times, with a few experiencing significant delays or not receiving tracking information as expected. There were also isolated reports of products failing shortly after use, and some people mentioned difficulties in getting responses to inquiries about delayed or incomplete orders.

What people talk about most

Delivery service

Customers generally express satisfaction with the delivery service, frequently highlighting fast dispatch and... See more

Product

People report positive experiences with product, often praising the quality, value, and accuracy of items.... See more

Service

Clients share positive opinions on service, highlighting smooth, reliable, and efficient experiences. Many... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered EK Archery HEX 400 210lb Compound Crossbow - 400FPSTBH last Saturday and I started to think I was going to have problems after I read a couple of the negative reviews. I was compelled to sen... See more

Rated 5 out of 5 stars

Brilliant, ordered a crossbow and was posted the next day. The item was well packaged and as described. After ordering a crossbow from UKpreppingshop and being ripped off, no crossbow and money stole... See more

Rated 5 out of 5 stars

I purchased two 120lb limbs and 10 HD bolts included for the EK Revo 7, one for myself and one for my brother. The price was very good which is the reason for my first purchase from Superguns. Fr... See more

Rated 5 out of 5 stars

Id rate the quality and service as excellent. However would like that there is a system implemented if there are delays with the order as I had to message and ask what has happened with my order a... See more

Company details

  1. Archery Store

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

592 reviews

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Rated 5 out of 5 stars

Excellent

Excellent. Very happy with my purchase, fast postage and packaged well. I'd highly recommend 👌🏻

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

I’ve placed 2 different orders from this website now.
The first order there was an issue because of the courier and the superguns customer service through email was excellent. They kept me informed about my order and were super polite and apologised for the delay even though it wasn’t their fault! Order arrived and everything was perfect.
Second order a month later and it arrived within a matter of days, again absolutely perfect. From all the websites I browsed through I can’t fault superguns, their quality, price, delivery speed and customer service is 5* all round!

September 10, 2025
Unprompted review

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