Yo Nita, CSR who helped us did not waste anytime. She took her leadership status to another level by staying on the phone with our agency and uploading a rush quote as bound via the Pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
bolt access is an online property and casualty insurance wholesaler powered by bolt, the world's largest property and casualty insurance exchange. Our SaaS (Software as a Service) insurtech platform enables agencies to access the markets they need in all 50 states.
Contact info
301 Congress Ave, 78701, Austin, United States
- 1-800-272-7550
- superioraccess.com
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I spoke with Summer today
I spoke with Summer today. She is always knowledgeable, attentive, and interested in helping me. Thank you Summer and Bolt!
Bob Heineman Agent
Bolt is a great platform
Bolt is a great platform. The support team is awesome. The platform is user friendly.
Liz Bishop did a remarkable job through…
Liz Bishop did a remarkable job through the entire process of making changes to a quote that was submitted to bind. My client was in the office during the entire transaction. My clients even commented on how friendly and efficient Liz was during the process of getting the policy active.
Great Experience
Summer explains the process and is very clear and concise, very helpful.
Summer was great in helping me expedite…
Summer was great in helping me expedite and bind a policy that was simmering a little too long on the dashboard.
thanks SUMMER!
Monique was not only a pleasure to…
Monique was not only a pleasure to interact with, her professionalism and dedication to achieving positive results for the client and myself verge on legend! Her strategic partnership, stands as exemplary, on a Friday evening no less! I look forward to working with her again.
Summer was AMAZING
Summer was AMAZING. She helped me walk through the issuing process without any issues. Her knowledge and patience was a 10!!
Thank you!
The service of this team is impeccable
The service of this team is impeccable. I can't rave about them enough. Samantha was incredibly helpful and was happy to be contacted via email any time that I needed her. 11/10 would recommend.
I feel like I am still feeling my way…
I feel like I am still feeling my way around the Bolt dashboard, even after over a year of using it! But I really appreciate being able to call in and talk to a rep like Summer, who is so knowledgeable and patient, and can direct me to my next steps or help me complete my objective over the phone with me. She taught me something new today about the the "Filter" on the Communications section that will help me so much in the future!
Thank you Summer for assistance
Thank you Summer for assistance. You were great. Knowledgeable and friendly.
Asking questions on the online chat was…
Asking questions on the online chat was easy and I received a very quick response from a live person. It was much appreciated.
Being new to a new platform always…
Being new to a new platform always comes with a learning curve. All the representatives have been great answering and addressing all my questions. Especially on accounts that I am trying to close. They took the time to handle everything quickly and as a result was able to close this sale. Great job.
Kevin was very welcoming and patient
Kevin was very welcoming and patient.
I have worked with several Aggregators and this by far has been the best experience yet.
Super brokerage to work with
Super brokerage to work with! They are immediate when necessary to get the sale done. Thank you.
Quick and Efficiently done
Usually as Business Owner you need to get things done quick, Kevin has been professional and pleasant to work with. Quick and to the point without leaving any question unanswered. Definitely added Bolt because of Kevin, I couldn’t find any rebuttal, to his answer. Happy to be on board!
Getting Past Learning Curves
Learning curves come with the territory, but there has been good agent services so far with helpful representatives. The more I work through the system the more I can see my agency using Bolt.
Great Service
Summer was super helpful and thorough in navigating through the policy binding process. She's great to work with!
Kevin’s persistence stood out
Kevin’s persistence stood out. As a sales professional, I respect the follow-through. Strong start so far. I’ll update after seeing the service experience, but I’m looking forward to working with Kevin and his team.
I have been an agent with Bolt/Superior…
I have been an agent with Bolt/Superior for over 20 years. I have grown the agency with their products, and their service has always been the best.
Kervin provided me with reasonable…
Kervin provided me with reasonable care, he answered all my questions, and responded quickly with my needs
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








