Yo Nita, CSR who helped us did not waste anytime. She took her leadership status to another level by staying on the phone with our agency and uploading a rush quote as bound via the Pr... See more
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Company details
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bolt access is an online property and casualty insurance wholesaler powered by bolt, the world's largest property and casualty insurance exchange. Our SaaS (Software as a Service) insurtech platform enables agencies to access the markets they need in all 50 states.
Contact info
301 Congress Ave, 78701, Austin, United States
- 1-800-272-7550
- superioraccess.com
Replied to 50% of negative reviews
Typically replies within 1 week
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Michael W was extremely patient and…
Michael W was extremely patient and helpful, and wasted no time in helping find a solution. He knew exactly what to do & got it done efficiently and in a timely matter.
Samantha has been so patient with me in…
Samantha has been so patient with me in this whole process from start to finish. She has answered all my questions and gives me a call back in a timely manner, she answers all my emails quick too. The Bomt system is very easy to use
Straight and Simple
Summer made our morning by quickly…
Summer made our morning by quickly binding the home coverage for one of our customers! All via chat.. You rock Summer!
Excellent and Fast Service
Super impressed with BOLT—fast and reliable service! Summer was amazing and made the whole binding process super easy. She really went above and beyond to help me out. Highly recommend!
My representative
My representative, Liz, was great. We got an auto policy and an umbrella policy bound very quickly. Great service and very pleasant to deal with.
Samantha Z.
Samantha Z., really helped me out and guided my start up company into the best way to get appointed with some top tier insurers!
Michael W did a fantastic job. Summer too!
Michael W did a fantastic job! He took the time needed to get me going in the right direction. Answered all my questions.
2nd Day using the chat for help. This time I had Summer helping me. Did did a great job as well guiding me. Keep up the great work!
Nita made it easy
I spoke with Nita Robinson to finalize a policy. She made it very easy to bind and pay. She was helpful and pleasant to speak with.
The wrong quote was bound
The wrong quote was bound. When request the binder I attached the quote that I wanted to process.
AFTER the policy was bound a noted was added that
TELEMATICS PLUG-IN REQUIRED TO MAINTAIN RATE QUOTED AND POTENTIALLY AVOID CANCELLATION.
I should have known that during the quote process NOT after the policy was bound

Reply from bolt access
Kevin Rodriguez is amazing
Kevin Rodriguez is amazing; he has been very patient with me throughout this process. He did weekly check-ins to ensure all my questions and concerns were addressed. Although it has taken me a few months of me being indecisive, he has really helped me feel comfortable with my decision. Thank You Kevin.
Danielle has been my right hand in…
Danielle has been my right hand in getting accurate efficient guidance and I truly appreciate her patience I. Step by step instructions to get the job done. She’s great! Thank you Danielle!
Summer is the best
Summer is the best
She helped when I was handing trouble with a client and stayed on the line for 30 minutes helping me understand what the issues were and how to fix them, and again while issuing the policy. She was very patient and knowledgeable. I hope to hear her every time I call!
Review for Samantha Zace
Samantha is very resourceful and helpful. Has a good grasp and patience to explain.
Thanks,
Kishore B Purohit
Agent - P &C Illinois
They called for follow up
They called for follow up, knowing we were on a tight timeline and pushed it through.
Great experience
CSR Jessi was incredibly helpful. She answered all my questions, and resolved my concern quickly. Her friendly attitude and professionalism really stood out, Thank you Jessi!
Excellent!!!!
Summer was excellent, every time I have spoken with her she has been professional and I know I will get what I need done. She is patient, knowledgeable and very professional.
Summer Hernandez was amazing
Summer Hernandez was amazing! She helped me every step of the way, answered all my questions, and made the process so easy. Thanks to her, we successfully activated the policy without any stress. Truly appreciate her professionalism and friendly attitude!
Thank you NITA!
When we talk about help and a real active Listener and helper with then I should mention NITA, she is great and always on it, sometimes you lose hope for a dead end quote, she gave me another hope today with her great knowledge and accuracy.
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