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Rated 1 out of 5 stars

Downright disappointing. After ordering an item on their web page's 3-7 day's shipping guarantee (7 working days ago!) I have received no tracking number - despite their promise to do so by emai... See more

Rated 5 out of 5 stars

My second highly rated Purchase!!! Bought a Pixel 7 Pro from Supero.co.nz on Monday 15th of March. Shipped Thursday, arrived in New Zealand on Sunday (unfortunately DHL was slow in delivering from Au... See more

Rated 5 out of 5 stars

Initially was skeptical with ordering from Supero but so far very the experience has been excellent!!! Ordered the Google pixel 6a. Shipping was slightly delayed due to Chinese new year. Good communic... See more

Rated 5 out of 5 stars

Was skeptical at first because of their low prices and what other reviews said!!! However ordered a Sony Xperia Pro-I on Tuesday, shipped on Friday (coming from Honk Kong) received on Monday afterno... See more

Company details

  1. Electronics Store

Information provided by various external sources

View top 10 reasons to buy from us, including reviews from other websites: http://supero.co.nz/why-supero/


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Second purchase from Supero.

My second highly rated Purchase!!!
Bought a Pixel 7 Pro from Supero.co.nz on Monday 15th of March. Shipped Thursday, arrived in New Zealand on Sunday (unfortunately DHL was slow in delivering from Auckland to New Plymouth) received on Wednesday 22nd. Pixel came in sealed Box, wrapped in Protective Packaging and even so it doesn't come with a Charger (thats just the way it comes), Supero included a New Zealand Wall Adapter :-) Can only recommended Supero!!

March 16, 2023
Rated 5 out of 5 stars

Supero are Excellent!

I was initially apprehensive about ordering products from overseas through Supero. After reading the reviews then ordering all my fears were put to rest. The communication was excellent. I could track my order from its source to me. My new cell phone arrived within a week. It was all as advertised. I can not recommend Supero highly enough.

February 19, 2023
Rated 1 out of 5 stars

Not honest about delivery times and stock levers

I emailed them on the 13th and they confirmed they have this in stock and shipping is 3 to 6 working days. Paid on the 14Mar, only received this on 31 Mar, 13 working days after.

Company uses drop shipping, tracking number originated from Hong Kong. Would have been nice to be honest and upfront about stock levels and the country it is in, I would have paid the $20 more to receive it in 2 days rather than 13 working days.

March 15, 2023
Rated 4 out of 5 stars

I had never brought from supero before

I had never brought from supero before, but read good reviews. Communication was slow intially and they did not respond in the suggested 3-4 four working days with any update on whether it had shipped. Once the phone was shipped I recieved it in quite good time and the phone was in excellent conditon and I am very happy with it. Was a great price too. I would recommend.

March 19, 2023
Rated 5 out of 5 stars

Best price in NZ

Ordered the lens and received confirmation within a day, new the lens was coming from offshore but the price was great. Delivery was before estimated date, was well packaged and is everything I was hoping for, would recommend using Super.

March 8, 2023
Rated 5 out of 5 stars

Good customer service.

They saw that I had selected the wrong battery to go with the camera I had ordered and emailed me to confirm whether I would like to keep the one I selected or to change it for a bettey compatible with the camera I ordered.

February 18, 2023
Rated 5 out of 5 stars

Quick shipping and perfect customer support.

They shipped my SteamDeck out quickly, and it arrived only 8 days later. Console works great, no issues at all.

Had a problem when the site hadn't updated to include a tracking number for my order, but an email to customer support had it solved in under 2 minutes.

February 14, 2023

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