Downright disappointing. After ordering an item on their web page's 3-7 day's shipping guarantee (7 working days ago!) I have received no tracking number - despite their promise to do so by emai... See more
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My second highly rated Purchase!!! Bought a Pixel 7 Pro from Supero.co.nz on Monday 15th of March. Shipped Thursday, arrived in New Zealand on Sunday (unfortunately DHL was slow in delivering from Au... See more
Initially was skeptical with ordering from Supero but so far very the experience has been excellent!!! Ordered the Google pixel 6a. Shipping was slightly delayed due to Chinese new year. Good communic... See more
Was skeptical at first because of their low prices and what other reviews said!!! However ordered a Sony Xperia Pro-I on Tuesday, shipped on Friday (coming from Honk Kong) received on Monday afterno... See more
Company details
Information provided by various external sources
View top 10 reasons to buy from us, including reviews from other websites: http://supero.co.nz/why-supero/
Contact info
New Zealand
- info@supero.co.nz
- supero.co.nz
3.6
Average
1K reviews
Hasn’t replied to negative reviews
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Delivering great products as always
Delivering great products as always. Fast shipping and reliable. Highly recommended
May 14, 2023
We had hiccups and still had a good result
We had hiccups, we discussed solutions and got a result so that they could make a sale and I could still be satisfied.
Wrapped overall.
Cheers!
May 2, 2023
Easy to purchase and prompt shipping
May 7, 2023
Item communication delivery date
Good communication about when the item was going to arrive which was very helpful.
May 2, 2023
Good company to deal with...product is as advertised …
Good company to deal with...product is as advertised...
Think communication from supero could be better....as my product had a road trip around the upper north island before its arrival on my doorstep.
All that aside...pleased with product and would recommend the company
April 25, 2023
Prices are ok but be patient
Prices are good but you need to be patient, add at least a week to the mentioned delivery times. Communication could be better. Overall if you want something for a good price and you don't want it straight away it's ok.
April 25, 2023
Quality new product and tracked delivery
Quality new product and with prompt, tracked delivery with DHL.
Slight delay with initial shipping notification which went to text rather than email but otherwise great service.
April 25, 2023
Low Cost, High Quality Service
I wanted a super wide angle RF zoom and decided on the 14-35mm. If I bought it here in NZ it would cost me over $3,500, but with Supero I got it for about $2,300 along with their 3-year warranty.
The order was easy to place and was processed promptly, with tracking so I knew when to expect it.
Great product, great service. Thank you!
April 19, 2023
They don't have warranty! Vey dodgy!
I bought a Sony A7IV in August 2022 from Supero and it got a level gauge issue in April 2023, I contacted them for repair, they said that they would check with their 3rd party warranty and get back to me but nothing happened after one month. Very dodgy, don't recommend it at all.
May 16, 2023
Unprompted review
Love Supero so much
Love Supero so much! Brilliant customer service and fast communication to my email queries. 5 stars
May 9, 2022
Unprompted review
Mixed experience
The order has arrived fine, it just took longer than advertised at the time of purchase. I had to nudge twice during the process. The prices are great. My mobile phone was sold to New Zealand and on the packaging there's a note that points out that it is only for sale and warranty in mainland China... 🤔 So let's hope that nothing goes wrong with it....😕
April 14, 2023
Samsung a53 turned up in reasonable…
Samsung a53 turned up in reasonable time and of course works well.
April 14, 2023
Great service
Great service, I bought Samsung Galaxy A53 5G, it was the best price in New Zealand offered by Supero. Also free shipping. Response via email was quick and helpful. Happy with the purchase after 1 month of use. Thank you Supero!
March 29, 2023
really happy with product and really…
really happy with product and really good response to email question before buying. but did take slightly longer than expected as had paid extra for it to arrive earlier so was disappointed with delay
March 26, 2023
My Review
Products were described accurately and a great price.
No issues with customs or duty. This is all taken into account in the advertised price.
On my doorstep in less than 10 days..One happy customer.
March 22, 2023
Niiice
Fast delivery from Hong Kong just over a week. Cheap and fast, awesome phone international version.
March 26, 2023
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