Downright disappointing. After ordering an item on their web page's 3-7 day's shipping guarantee (7 working days ago!) I have received no tracking number - despite their promise to do so by emai... See more
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My second highly rated Purchase!!! Bought a Pixel 7 Pro from Supero.co.nz on Monday 15th of March. Shipped Thursday, arrived in New Zealand on Sunday (unfortunately DHL was slow in delivering from Au... See more
Initially was skeptical with ordering from Supero but so far very the experience has been excellent!!! Ordered the Google pixel 6a. Shipping was slightly delayed due to Chinese new year. Good communic... See more
Was skeptical at first because of their low prices and what other reviews said!!! However ordered a Sony Xperia Pro-I on Tuesday, shipped on Friday (coming from Honk Kong) received on Monday afterno... See more
Company details
Information provided by various external sources
View top 10 reasons to buy from us, including reviews from other websites: http://supero.co.nz/why-supero/
Contact info
New Zealand
- info@supero.co.nz
- supero.co.nz
3.6
Average
1K reviews
Hasn’t replied to negative reviews
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Beware, worst experience. 4 months unresolved
Phone arrived after 3 weeks. Slow courier.
Phone was faulty, it's been 4 months and Supero still refuse to replace the phone.
I have shown them videos of the phone faulting, it took almost 2 months for them to send a return courier ticket and now they refuse to replace or refund.
August 9, 2023
Unprompted review
My second purchase from supero spread…
My second purchase from supero spread over 3 years.
No nonsense. Simple and straightforward.
July 6, 2023
2nd time purchaser and both times the…
2nd time purchaser and both times the experience has been 👍
July 6, 2023
Great experience from Supero.
Great updates from their website, delivery times are as advertised, phone came in perfect condition and even includes a NZ phone adapted, which is not something they have to do but shows they care.
July 6, 2023
Canon EOS90D camera body purchase.
I received my purchase in a timely manner and it functions up to my expectations. The product was competitively priced. The website was easy to use to seek the product I wanted and the payment process was straight forward and secure. I recommend this site for anyone seeking to make a quality purchase of an item at a competitive price.
July 5, 2023
Great price but you pay for it
Great price but you pay for it, had poor comms the entire time and finally got my "shipped" notification after it delivered
June 28, 2023
Clear and Open communications
Clear and Open communications. Everything was clear from the onset and appreciate the product (S22 Ultra). Keep up the great work! Next time, will have products shipped straight to Samoa. That is another Massive bonus of using Supero!
July 3, 2023
Great to have a new phone
Got my Pixel 7 and it came quite quick considering it was shipped from Hong Kong. Very impressed! Great phone. Love it.
July 3, 2023
Phone was brand new Japanese model
Phone was brand new Japanese model. Arrived on time , and is working well in NZ
June 5, 2023
Very happy with purchase
Very happy with purchase. Good communication once prompted after order taking longer than claimed it would
May 25, 2023
delivery was on time and the product…
delivery was on time and the product was great! price was great too.
May 30, 2023
Great customer service
Initially I was reluctant to purchase from an overseas organisation, without an Aotearoa NZ presence. However, having now purchased more than a dozen pieces of tech, I am comfortable to buy from Supero again and again. Their customer service is really good too!
May 25, 2023
Does not honor warranty
I have some wireless headphones that stopped working while under warranty. That was over 4 months ago. I'm still trying to get the company to replace or refund me.
They have stopped returning my emails, and despite repeated requests to call they have not. There is no phone or address listed on their website so all I can do is send email after email that gets ignored.
February 12, 2023
Unprompted review
Easy way to purchase items
May 14, 2023
Good and fast delivery
Good and fast delivery, but proper invoice would have been great in PDF form
May 14, 2023
Persistant Support of the Customer
I am very pleased with the A53 Mobile Phone.
It is exactly what I wanted and what I expected.
Supero persevered and got me the product that I wanted - very impressive!
In addition, Supero kept me very up-to-date on progress - magnificent!
All up, buying from Supero was a very pleasant, satisfying experience.
"Supero" is an excellent trader and I recommend them to others. Thank you.
May 11, 2023
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