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Rated 1 out of 5 stars

Terrible customer service and do not believe the stated shipping delivery times. The promise a certain time frame but do not deliver in that time. When ask about times they just give you a ya and ca... See more

Rated 5 out of 5 stars

I have been a customer of Suppz since 2008...every single time I reach out to Brent or place an order, I get almost immediate responses. My products ship quickly and I get them very shortly after. I... See more

Rated 5 out of 5 stars

I order from Suppz roughly once every 3-4 months and am always incredibly satisfied with my experience. Once in a while something may come up like being out of stock of an item I've ordered, but they... See more

Rated 1 out of 5 stars

Well like every horrible review, mine is the same complaint. Slow delivery, poor (no) communication and an all around shady company. I guess I’ll be the first terrible review for 2021. Anyway, th... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

From protein powders to weight loss supplements, we've got it all. And we've got the lowest prices too! We ship our supplements internationally, and if you're ordering from the USA shipping is FREE with $49+ orders!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

3K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Back to supp shopping at A1

Took a week to get in touch with someone. Nobody returned my calls. Did not get my order and the response was to talk to USPS...yeah just want I want to do...spend four hours on hold with them. Was the first and will be the last time I order from here.

May 1, 2018
Unprompted review
Rated 5 out of 5 stars

5 stars

I love the service...they where fast with sending my prework out...I sure am going to use them again.

April 1, 2018
Unprompted review
Rated 1 out of 5 stars

Suppz once WAS a good company

Suppz was a good company with fast shipping.
Something went wrong around october 2017.
Since then I made three purchases (I think I must be stupid), first one at 12/3/17 second at 1/7/18 third at 2/28/18.

First and second purchases LEFT THEIR FACILITY, after a lot (and I really mean a lot) of emails and facebook bashing, at 2/2/18 - meaning 2 months only for items to leave suppz. They replied saying they contacted me about missing items, with obviously was not true.

My third order, #100255326, was both made and payed in full at 2/28/18.
Today it is celebrating one month of "PROCESSING" state. In the meantime I sent a few emails and contacts through the contact form, all with no success.

Company doesn't care about their customers, hey, I buy around U$400 a month and they don't care about me, imagine someone buying a single U$20 item.

I wonder why they went from being such a good company to this chaos they are at now.

I learned my lesson, will never again buy from them.

March 27, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome products and fast shipping! I'm stationed overseas and this arrived in 4 days! Will continue to do business with Suppz!

March 3, 2018
Unprompted review
Rated 3 out of 5 stars

After I placed my order it told me it…

After I placed my order it told me it shipped on a Friday and I would have it in 1-2 days, after 4 business days I emailed and was then told that the product I ordered was on back order but I would have it the next day..I’m slightly confused why I wasn’t told it was back ordered right away. I did recieve the next day though.

March 2, 2018
Unprompted review
Rated 5 out of 5 stars

Suppz.com

I received my order quickly and with no issues. I definitely recommend Suppz.com from my experience thus far!

February 4, 2018
Unprompted review
Rated 5 out of 5 stars

Aloha! I'm enjoying my service from Suppz.com

Enjoying my service from Suppz.com...its easy to navigate the site and simple to place an order. I like the immediate email responses and being notified when my products have been shipped. Not to mention the expediant shipping...I live all the way in Hawaii and the shipping still comes pretty fast. Thank you Suppz.com I'm looking forward to doing more business with your site.

February 4, 2018
Unprompted review
Rated 4 out of 5 stars

I am a regular customer

I am a regular customer and I am very happy with our service and customer service my only complaint is here lately they're shipping company speedy delivery has been taking longer to get my product here instead of the two days they take in some cases almost a week

February 1, 2018
Unprompted review
Rated 5 out of 5 stars

Recommending to everyone.

The order prep was fast, shipped same day, and got here early. Couldn’t ask for better service.

Ordered from numerous online supplement stores, and this has been the best service I’ve ever received.

February 1, 2018
Unprompted review
Rated 1 out of 5 stars

Not really 1-2 day shipping

I would have given 5 stars but I live in a state that gets guaranteed 1-2 shipping. I'm on shipping day 7 and still no pre-workout.

February 1, 2018
Unprompted review

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