This company is not a legit place. I never received my item that I ordered in February 2022. They don’t deserve any stars but you have to at least click one. Do not order from this place! You can’t ge... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am writing to bring to your attention a serious issue . I have tried repeatedly to obtain a refund from a ¨¨ Professional Argan Oil Steam Hair Straightener ´´ Because i make this order june 2016... See more
Still waiting for my two steam irons I ordered two months ago,and they said it takes 3to 6weeks, if they could reply to the numerous emails I sent it would've helped,but I get no reply as to what the... See more
Ordered a dress in Jan 2022 from this company, received a tracking number which was invalid. Emailed them and they sent a new one which ended up being delivered to a completely different province. The... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
very shift company
Never ever buy anything from this company I ordered the steamed hair straightener 3 months ago still didn't get it till now
They gave this tracking number which always show."we can't find your item "
Every time I contact them they give me excuses about the shipping and tracking the item and they say sorry you follow it with the tracking number witch I ll never find
They very bad company and very shifty
They refused to give a refund
Don't trust them
May El-Hussein
I wouldn't purchase anything from this …
I wouldn't purchase anything from this online only company with no contact number or customer service what so ever. I purchased a steam straightener and as advertised expected delivery within 3-5 weeks the purchase date was 18th July 2017 today's date is 29th September 2017 and I've received nothing but empty promises and false tracking numbers and assurance it's coming and if I wait another 60 days and don't receive anything then I'll get a REFUND. Mind you my first email was sent after the specified time requesting a refund. I was told the above regarding the tracking number then the 60 days then finally I was told that I would only get a refund if I was unsatisfied with the goods I receive. DO NOT order anything from them as I have discovered there is many like me who have taken to Facebook to try and warn others against purchasing anything from them. When I looked further into this so called company it's created through shopify an online e commerce site that can start up any online advertising site on Facebook to buy anything. It's not reputable and many have lost money, received nothing except a refusal of any refund and all orders can not be cancelled or refunded. Do not buy anything
What an awful experience!
What an awful experience!!
Im still waiting for my damn iron!! No refund has been given and order never recieved... i am very upset and would really like to know how i can get my refund! How is this company still on business!
Worst ever!!do not order from here
Still waiting for my two steam irons I …
Still waiting for my two steam irons I ordered two months ago,and they said it takes 3to 6weeks, if they could reply to the numerous emails I sent it would've helped,but I get no reply as to what the delay is all about and there is no number provided to phone only a email address, that does not get answered. Really bad service they promis so much but l got nothing. Really unhappy with their service its non existent.
BUYER BEWARE!!!
BUYER BEWARE!!!! I ordered a steam flatiron and it was NEVER shipped to me. THIS COMPANY'S BUSINESS PRACTICES ARE HORRIBLE. The continually lied about the product being shipped and being held up in US Customs. I requested a refund several times and they replied that they have a no refund policy EVEN THOUGH I NEVER RECEIVED MY FLATIRON! They even provided me with bogus tracking information, which NEVER showed the item as being shipped.
Fraudulent do not use
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



