Very good initial quote but beware, they will go to great lengths to find a reason to 'amend' your premiums. I am going to the ombudsman with my case and would recommend others do the same. Put a st... See more
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See what reviewers are saying
Quote was over £200 cheaper than my renewal quote. Very easy, seamless exercise, great communication. Just be aware of all the extras, my driver protection cover for the whole of last year with my p... See more
Used this company before and when renewing again they came up trumps with a very competitive quote for car insurance. Firm/staff are friendly, efficient and supportive. Advice and guidance on policy a... See more
Fabulous Company to do Business with I was dissatisfied with my former Company (Haifax) Been with them for more than 3 years. Changing to Sure Thing, I saved more than 0ne-Third on what Halifax h... See more
Company details
Information provided by various external sources
Car Insurance Broker
Contact info
Maxim 3, 2 Parklands Avenue, Eurocentral, ML14WQ, Motherwell, United Kingdom
- 0344 335 5000
- feedback@surething.co.uk
- surething.co.uk
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This company hasn't invited customers recently, so reviews may not be representative
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No 1 insurance group for me
I have been with sure thing insurance for the last 4 to 5 years insuring my car,they have been always helpful in getting me the best price for my insurance beating all the other insurance groups I have contacted,they are always pleasant and very helpful. None can beat there customer service.
Quick fast quote excellent insurance…
Quick fast quote excellent insurance group
It was very easy during these difficult…
It was very easy during these difficult times and even under pressure the staff were amazing
Great service very prompt and answer…
Great service very prompt and answer questions when needed.
Car insurance
From start to finish everything was easy simple and straightforward no puzzling questions and I was extremely happy with my quote
I am very satisfied.
best insurance company ..nice and easy
Quick easy change from my old insurers…
Quick easy change from my old insurers and very competitive rates compered to some of the quotes I was receiving.
Very pleasant advisor took for ever…
Very pleasant advisor took for ever just to change my registration and then had the cheek to charge me £30 to do so
Pleased with price quoted and service…
Pleased with price quoted and service received after years with a company that simply kept hiking up the cost of my insurance . Highly recommend
Easy fast good value for money
The whole process was effortless
The whole process was effortless, the questions were well thought out, and the quickness to questions were excellent. And the price was very good as well. Highly recommended.
Really helpful and made insuring my car…
Really helpful and made insuring my car easy
I have had countless problems with this…
I have had countless problems with this company and their website.
I put in info on the site, and when the document arrive some of the info is missing. When you contact them to discuss this, they charge you £30 to make changes to the policy. Unbelievable. Your site is rubbish, and then your charge your client for your short comings.
Now that renewal was due, we decided to want to speak to someone with the hope they can assist us in understanding the policy. Turns out we were not insured driving to work? Seriously!!! What were we then insured for, for the car standing in the driveway at home? Unbelievable!
Went through the policy with the person as mentioned to understand the policy and to make changed now that it is renewed. Guess what? Them saying you can make changes within 7 days no charge is crap! They still charged me £30. And when I told them that this is unacceptable and that I would rather cancel for the service is shocking and are going to look elsewhere, they charge me £113 to get out of the contract. A renewed contract that is not even a week old. Again, UNBELIEVABLE!!!
Shocking service for a 1st world country. It feels like I'm back in South Africa where corruption is the norm. Shocking service!

Reply from Sure Thing!
Great online experience
Great online experience, quick, easy and over £150 cheaper than previous insurance! #Winning
Can not fault them
So far I can not find fault with this company they have been very good at detailing with my enquiry and always respond to any emails within a very good time frame
All very straight forwatd and seems…
All very straight forwatd and seems fair price.
Fabulous Company to do Business with
Fabulous Company to do Business with
I was dissatisfied with my former Company (Haifax) Been with them for more than 3 years. Changing to Sure Thing, I saved more than 0ne-Third on what Halifax had wanted. Definitely a 'No Brainer' Excellent Value for Money & Brilliant Coverage. Definitely Recommend.
Easy to deal with .But needs to make it…
Easy to deal with .But needs to make it clearer they are a broker .But a good deal anyway
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