Surf Monger Reviews 379

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought a Jobe dry bag - very good price and very quick delivery. Turned up with no shoulder strap in the box - heard back from Chad within hours of my email advising her post out the missing shoulder... See more

Company replied

Rated 5 out of 5 stars

Excellent speedy delivery and very pleased with the SUP. Purchased for myself as a 65kg adult as a second board, ( Already have a Red 10.6, as main board, used on lakes in all conditions, sea when... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service!! Chad couldn’t have been more helpful with my questions and allowed us to arrange collection while we were visiting the New Forest. Couldn’t recommend enough. Also had an iss... See more

Rated 5 out of 5 stars

Had great customer service from Chad. Couple of issues with payment checking out - Chad called a couple of times to resolve the problem. Couldn't recommend highly enough. Just good to experience gre... See more


Contact info

5.0

Excellent

TrustScore 5 out of 5

379 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery competitively priced

Quick delivery competitively priced
& a couple of free stickers thrown in🤙

June 13, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review Steve - we really appreciate you taking time to share your opinion. Have a great summer 🤙🏼☀️ Chad @ NFSC

Rated 5 out of 5 stars

Excellent company and excellent…

Excellent company and excellent delivery.

June 6, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review and repeat orders Zoe - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

GREAT SERVICE

GREAT SERVICE, FAST SHIPPING

June 3, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review Richard - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

Great service

May 23, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review Tony - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

Great service!

May 7, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review Nigel - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

Great product

Great product. Delivered really quickly.

May 4, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review David - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

Great service and fast delivery would…

Great service and fast delivery would definitely use again.

April 25, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

Product was as expected and delivery…

Product was as expected and delivery was on time. What else can you ask for….. other than it being the cheapest on the net, which it was!

April 15, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review Chris - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

Speedy delivery

Fast delivery good product even got two stickers

April 13, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review Jake - we really appreciate you taking time to share your opinion. Hope you liked the YEW! See you on the water! Chad @ NFSC

Rated 5 out of 5 stars

Rapid deliver in time for the Bank…

Rapid deliver in time for the Bank Holiday ty 🤙

April 2, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review Jake - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙🏼 🏄‍♂️

Rated 5 out of 5 stars

You sent me a shaka sticker n there was…

You sent me a shaka sticker n there was a shaka on the package
Job done guud work fellas yew 🤙

March 21, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review Daniel - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙🏼 🏄‍♂️ 🤙🏼

Rated 5 out of 5 stars

Professional

Professional. Efficient. Helpful.

March 5, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙🏼 🏄‍♂️

Rated 5 out of 5 stars

Excellent piece of kit

Excellent piece of kit
Strong and heavy duty
Going to last a long time.

March 2, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙🏼 🏄‍♂️

Rated 5 out of 5 stars

Highly recommended

Answered my questions quickly and were very helpful.

February 16, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙🏼 🏄‍♂️

Rated 5 out of 5 stars

Good communication from the team at New…

Good communication from the team at New Forest Surf and the product was shipped quickly and arrived when expected. Would definitely shop there again

February 7, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review Tom - we really appreciate you taking time to share your opinion. Have fun surfing and see you on the water! Chad @ NFSC 🤙🏼 🏄‍♂️

Rated 5 out of 5 stars

Fantastic service

Fantastic service, friendly and helpful - I cannot fault them. I have bought from them several times and have always received excellent service.

January 27, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review Margaret - we really appreciate you taking time to share your opinion and local custom. See you on the water! Chad @ NFSC 🤙🏼 🏄‍♂️

Rated 5 out of 5 stars

Great price and the book was delivered…

Great price and the book was delivered quickly

January 28, 2023
Surf Monger logo

Reply from Surf Monger

Thanks for the review - we really appreciate you taking time to share your opinion. See you on the water! Chad @ NFSC 🤙🏼 🏄‍♂️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look