Survio is that kind of platform that really is the best for beginners. It's easy to understand and when there is a problem, the customer support will help you right away. The questionnaire evaluation... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m currently using Survio for a school project. The design is great, it offers many useful options, and it’s really easy to use. However, I was quite disappointed with the photo quality. My research... See more
The platform is easy to use and the customer service easy to reach and very responsive. What was missing is a feature that makes the survey harder for bots to enter.
The user interface is very nicely designed, the skip to question based on answer logic is great unfortunately when you are designing a survey and want to validate a participants based on first yes or... See more
Company details
Information provided by various external sources
Survio is an international and next generation survey software.
Contact info
Hlinky 70, 60300, Brno, Czech Republic
- support@survio.com
- survio.com
4.2
Great
1K reviews
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My overall experience was very pleasant!
My overall experience was very pleasant! Everything is clear and it's very easy to use! The only problem I had sometimes was that a question started flickering while I was formulating it. This problem could be solved by closing the question and trying again afterwards.
November 6, 2020
Unprompted review
Reply from Survio.com
Hello, thank you for your feedback. It's much appreciated. Have a pleasant day!
Best regards,
Survio
Survio is a great tool to create…
Survio is a great tool to create questionnaires. It is clear, comprehensive and easy to use.
November 3, 2020
Unprompted review
Reply from Survio.com
Hello, thank you for your feedback. It's much appreciated. Have a pleasant day!
Best regards,
Survio
Good application
Good application. Helped me with creating a survey. Service was really great as well!
October 24, 2020
Unprompted review
Easy and professional
I found it very easy to use and the final product came out looking professional.
October 15, 2020
Unprompted review
Survio is easy and intuitive to use!
Survio is first of all very easy to use! It has a great design, and to set up a survey is easy and intuitive. The results from the surveys are clearly presented, and easy to get an overview of.
So far, I've only been using the free features, and I'm very happy with what is availible! The only negative thing I can think of, is that the only way to get access to over 100 responses is to pay for a subscription. The ideal would be to also have the option to pay for unlimited results on one survey at the time.
October 13, 2020
Unprompted review
I enjoyed working with survio,
October 11, 2020
Unprompted review
worked great!
worked great!
it was easy to use, and great for a school project. we could easy make the question and send them to the people.
September 11, 2020
Unprompted review
Recommended
Easy way to collect info about our customers satisfaction, we even use automated reminders when inviting our respondents to answer the survey.
August 30, 2020
Unprompted review
So far so good
So far so good, I will for sure go Premium :) The customer support is responsive, they have a simple interface, cannot complain.
August 7, 2020
Unprompted review
Reply from Survio.com
Dear Mr/Mrs,
Thank you very much for your feedback.
We are glad that you are satisfied with Survio and our support team.
Good luck with your research!
Your Survio Team
A good way to conduct surveys in a…
A good way to conduct surveys in a different and reliable way and the delivery of results in various ways. Excellent
August 6, 2020
Unprompted review
Reply from Survio.com
Dear Ivan,
Thank you very much for your feedback.
We are glad that you are satisfied with Survio.
Good luck with your research!
Your Survio Team
Quick, Simple, Easy
Simple to use, easy to navigate, both as the creator and the respondent. Highly recommend!
+++
Simple à utiliser, facile à naviguer, en tant de créateur que de répondant. Je le recommande fortement!
August 6, 2020
Unprompted review
Reply from Survio.com
Dear Stefanie,
Thank you very much for your kind evaluation.
We are glad that you like Survio.
We wish you good luck with your surveys!
Have a wonderful day.
Your Survio Team
Reply from Survio.com
Dear Eleonora,
Thank you very much for your kind evaluation.
We are glad that you like Survio.
We wish you good luck with your surveys!
Have a wonderful day.
Your Survio Team
We've been using Survio software in our…
We've been using Survio software in our company for approx. four years. Obviously, the service has its advantages as well as disadvantages like everything. We were quite satisfied, up until recently. The one thing we need to point out is a very poor customer service. At the beginning the reason we chose the Survio solution over others, was their perfect customer service. Fast, responsive and very helpful. Since the introduction of "Support" section (for a year or so) the actual support is reduced to transferring the customer to the support page.
We are not happy with the customer service anymore!
July 27, 2020
Unprompted review
Reply from Survio.com
Thank you very much for your kind evaluation.
We created many articles, that give an easy answer to our clients, so every client can find his answer right in the Help Center. If a client asks our support, and the answer is written in a short article, we can offer a much faster response, when we send a link to an article. If there is anything that we did not describe in an article, we always do the best to explain the solution in the e-mail.
We still believe that this step moved our Customer Care forwards.
We wish you good luck with your surveys!
Have a wonderful day.
Your Survio Team
Easy to set up and use, nice features and quick + friendly customer service
Great value. Very helpful and friendly customer service. Responsive and user friendly. A lot of features even with the Free basic account. Super helpful tool for gaining customer feedback. Would be nice not to be limited to 10,000 emails per month when using the business package though.
July 14, 2020
Unprompted review
Reply from Survio.com
Dear Mr/Mrs,
Thank you very much for your kind evaluation.
We are glad that you like Survio.
I have forwarded your feedback to our Product Team.
We wish you good luck with your surveys!
Have a wonderful day.
Your Survio Team
Great Work for Surveys
I used Survio for a Survey about the behaviour of Shopping in Stuttgart in time of the Corona- Pandemic. Its very easy to use and FREE!
July 9, 2020
Unprompted review
Reply from Survio.com
Dear Mr/Mrs,
Thank you very much for your feedback.
We are glad that you are satisfied with Survio.
Good luck with your research!
Your Survio Team
questionnaires
Easy creation of questionnaires, possibility of adjustments, quality outputs
X
BUT I don't get to see my questionnaires after the end of the expiration
July 9, 2020
Unprompted review
Reply from Survio.com
Dear Mr/Mrs,
Thank you very much for your kind evaluation.
We are glad that you like Survio.
I have forwarded your feedback to our Product Team.
We wish you good luck with your surveys!
Have a wonderful day.
Your Survio Team
Survio has helped my thesis a lot
Survio has helped my thesis a lot, allowed me to gain data easily and design the survey as I liked
July 4, 2020
Unprompted review
Reply from Survio.com
Dear Mr/Mrs,
Thank you very much for your feedback.
We are glad that Survio could help you with your thesis.
Good luck with your research!
Your Survio Team
Practical and efficient platform
Practical and efficient platform, good service to employees
June 30, 2020
Unprompted review
Reply from Survio.com
Dear Mr/Mrs,
Thank you very much for your kind evaluation.
We are glad that you like Survio.
We wish you good luck with your surveys!
Have a wonderful day.
Your Survio Team
I recommend this service
I recommend this service, because it's very easy to use and if you are student it will help you.
June 17, 2020
Unprompted review
Reply from Survio.com
Dear Zarina
Thank you very much for your evaluation.
We are happy that you like Survio.
We are preparing a big update, so please, stay tuned!
Good luck with your surveys and school!
Your Survio Team
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