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Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers had a great experience with this company. Customers consistently praise the platform for its ease of use, intuitive design, and helpful features, making it ideal for beginners and academic projects alike. Many appreciate the efficient customer service, quick response times, and the staff's positive and professional approach. However, some people were dissatisfied with certain limitations, such as image compression issues and the inability to restore deleted answers within the free response limit. A few users also mentioned the absence of specific features like conditional questions or bot prevention.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's completeness, power, and wide... See more

Website

Consumers find the website to be positive, highlighting its simplicity, clarity, and intuitive design for... See more

Customer service

Users describe positive interactions with customer service. Many customers appreciate the professional, kind,... See more

Response time

People report positive experiences with response time. Customers consistently praise the quick and efficient... See more

Staff

Customers had positive experiences with staff. Reviewers frequently mentioned the kindness and helpfulness of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Survio is that kind of platform that really is the best for beginners. It's easy to understand and when there is a problem, the customer support will help you right away. The questionnaire evaluation... See more

Rated 4 out of 5 stars

I’m currently using Survio for a school project. The design is great, it offers many useful options, and it’s really easy to use. However, I was quite disappointed with the photo quality. My research... See more

Rated 4 out of 5 stars

The platform is easy to use and the customer service easy to reach and very responsive. What was missing is a feature that makes the survey harder for bots to enter.

Rated 4 out of 5 stars

The user interface is very nicely designed, the skip to question based on answer logic is great unfortunately when you are designing a survey and want to validate a participants based on first yes or... See more


Company details

  1. Business and IT Consulting Agency

Information provided by various external sources

Survio is an international and next generation survey software.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 4 out of 5 stars

Easy and straightforward controlling

I like the best easy and straightforward controlling. I would add another 100 responses for free.

April 11, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

Good quality

April 6, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Great place to make surveys

Great place to make surveys! Really easy to make! Cannot share results unless purchased though.

March 26, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

survio an excellent sitol, shared by all

a site where you can do questionnaire and survey in your own way, without choice constraints.
the only thing is that the open question answers are short (not much to write to us)

March 21, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Survio.com for graduated work

Survio.com for graduated work
Intuitive for creating a questionnaire, modern design, selection of types of questions. Relatively high prices, look at the use for processing diploma theses, 100 reply in the free version is insufficient.

March 15, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

Nice software to work with

Very convenient software to work with. It easily gives you opportunities to ask questions and to collect your data. A bit limited options when it comes to design in the free version

March 12, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

Survio.com for diploma thesis

Intuitive for creating a questionnaire, display on mobile devices, modern design, selection of types of questions. Relatively high prices, look at the use for processing diploma theses, 100 reply in the free version is insufficient.

March 12, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

Fun easy to use website to make attractive surveys

Having never created my own survey I found this website to be really easy to use, was able to change colours, and add pictures etc., making the survey fun to take for the users. the survey works great both on mobile and on the computer which is really helpful. and the analysis tool is great too can actually choose how to display the result. all in all very happy with this website.

March 8, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

Easy to use

Easy to use, Survio assists you in creating questionnaires / surveys in a very quickly and easily way.

March 1, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Great experience

Great experience. Easy to set up and use !

February 25, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 1 out of 5 stars

Refund it's not possible at the moment...

I am actually having very disappointing experience with survio. They cannot process my refund accordingly.

February 21, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

Very easy and nice to use

Nice design and easy to use.

February 19, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Great tool

Great tool
The best one for questionnaires"

February 17, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

realy good

Survrio is easy to use.
The interface of the website is clear.
I use it for a survey for school. I've only used the free version so far. I would have liked more functions here, which the paid version certainly covers.

February 17, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

easy to use

It is easy to use and the interface of the website is clear.
It will be better to have a template for choices and can enter few choices just using one click, rather then typing/ copying the choices in the survey one by one.

February 16, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Survio...I really like it

I choose survio after reviewing other software. I really like the lay out of forms (are different from others is more attractive) and I like the shape of results

February 15, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 4 out of 5 stars

Super website

February 15, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

easy to use

Very good for my academic work

February 9, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

Rated 5 out of 5 stars

Survio is very user friendly and the…

Survio is very user friendly and the data compilation was very prompt and easy!

February 4, 2021
Unprompted review
Survio.com logo

Reply from Survio.com

Hello and thank you for your valuable feedback.
We're happy to read that you enjoyed using Survio.
Have a nice day
Kind regards,
Survio

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