Shuna Hammocks Trichology Reviews 72

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was filled with mixed emotions at the start of my journey to finding help for my horrid, thinning hair. The moment I met Shuna, I was instantly put at ease. I was understood, empathised with, had my... See more

Company replied

Rated 3 out of 5 stars

Seeing a trichologist was the last resort for me, after seeing many doctors and using various different ointments, steroids, lifestyle changes - you name it! When I saw Shuna’s website, I thou... See more

Company replied

Rated 5 out of 5 stars

It was so easy to book an appointment with Shuna to discuss hair thinning and hair loss. Shuna instantly put me at ease with her sunny and smiling approach. She wanted to know my concerns and understa... See more

Company replied

Rated 5 out of 5 stars

I went to meet tricologist Shuna Hammocks last October, I had a severe hair fall issue and I literally could see my scalp all over my head. I lost my confidence and I was very worried. After meeting h... See more

Company details

  1. Diagnostic Center

Written by the company

Shuna Hammocks is an experienced Trichologist, a qualified member of The Institute of Trichologists with over 17 years experience in hair loss treatment. She is the Consultant Trichologist at Sussex Trichology. She is dedicated to helping you understand why your hair is falling and guiding you on how to manage the problem. Her approach is professional and yet sympathetic and offers a supportive hand during this frightening and confidence shattering time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was filled with mixed emotions at the…

I was filled with mixed emotions at the start of my journey to finding help for my horrid, thinning hair. The moment I met Shuna, I was instantly put at ease. I was understood, empathised with, had myths dismantled and most importantly, given hope. It has been 6 months now since I have followed a hair routine prescribed by Shuna and cannot believe the results. With patience and perseverance I have seen incredible chance with my hair. I have so much new growth, the shedding has stopped but more amazingly than ever, I let my daughter play with my hair without the fear of it falling out. I am so grateful that I found Shuna who has always been on the end of the line for reassurance and guidance. Thank you so much ☺️

August 2, 2025
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Bless you Georgina, we've worked as a team!

Rated 5 out of 5 stars

Trichologist Review

Shuna has helped with hair loss following a period of stress and menopause. I changed my haircare products and my routine, and now my hair is thicker after a few months. Thank you.

September 23, 2025
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Thank you so much for taking the time to review.

Rated 1 out of 5 stars

absolutely zero benefits

no benefit to seeing this trichologist. Advice and knowledge was very poor.

December 19, 2024
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Dear LS,
I am sorry you were disappointed with your consultation, I aim to support each patient I see to the very best of my ability. If you would like to email me direct we can discuss this further and the ethical continuity of care can continue. Kind regards, Shuna

Rated 3 out of 5 stars

It didn’t work for me…

Seeing a trichologist was the last resort for me, after seeing many doctors and using various different ointments, steroids, lifestyle changes - you name it!

When I saw Shuna’s website, I thought well this could be the answer to my prayers. With paying such a hefty amount for a consultation I thought surely this has to improve my condition.

I always like to speak to someone beforehand before booking in a treatment like this but Shuna would never answer the phone and via email said I would need to book a consultation. In the consultation I was told there was cream that would help and was then told I had to pay for this in addition. Unfortunately the treatment didn’t work. I tried everything Shuna asked me to do with no avail.

For anyone that’s interested, my condition is psoriasis on the scalp.

May 13, 2024
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Dear LT,
I am sorry for your disappointment. Please email me direct so I can review your case notes. Psoriasis is an auto immune chronic condition that can be improved but then needs a strict maintenance plan to keep the scales at bay.
Due to trichology having a holistic approach: diet, lifestyle, mental health, cleaning habits and also anti inflammatory and anti scale creams are all discussed and considered. I only wish we could cure all auto immunity and associated conditions.
kind regards, Shubna

Rated 5 out of 5 stars

Was very nervous about seeing anyone on…

Was very nervous about seeing anyone on my condition but this dissipated when I met with Shuna.

Shuna was super caring and always went above and beyond, a true expert in her craft and field, I could not have wished for a better person to see.

June 22, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Thank you so much G

Rated 5 out of 5 stars

Hair thinning post-menopause

Post-menopause, I realised my hair was thinning badly. I consulted Shuna Hammocks and have always found her professional, knowledgeable and most helpful. The treatment she has recommended has stopped any further hair thinning, and there is even hair regrowth.
I highly recommend Shuna's services.

April 2, 2024
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Bless you Linda.

Rated 5 out of 5 stars

Very helpful

Knowledgeable, reassuring, professional

November 11, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Thank you Sophie.

Rated 5 out of 5 stars

Hair shedding journey

I’ve been on a bit of a journey with my hair loss and Shuna has held my hand every step of the way. I’m so much better now and continue to be under her guidance and advice. I couldn’t recommend her highly enough.

December 14, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Bless you James.

Rated 5 out of 5 stars

Shuna is very helpful and…

Shuna is very helpful and knowledgeable. I feel I can contact her at any time for good advice.

December 1, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Thank you so much, you can indeed.

Rated 5 out of 5 stars

Shuna was attentive and engaged

Shuna was attentive and engaged. I felt I was in very good hands. She gave me good advice and, importantly, achievable goals which I am confident will be followed up on. I really felt that she wanted to help me.

November 13, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Thank you so much.

Rated 5 out of 5 stars

Shuna is amazing!

From the outset Shuna has always been amazing and listened and understood my concerns. Really feel she has helped me so much the past few years.
She puts you at ease straight away and is always so lovely to talk to, can't rate her highly enough x

September 4, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Bless you Richard, thank you.

Rated 5 out of 5 stars

Healthy hair back again…

Shuna is extremely caring and knowledgeable in her job. She made a huge difference to my life by getting my hair back to being thicker and healthy and generally growing well again. On top of all this she is friendly and funny and a pleasure to visit.

September 3, 2022
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Bless you, thanks so much CG.

Rated 5 out of 5 stars

Definitely recommend a visit for any hair concerns

Shuna has been wonderful. A few years ago I became aware that the overall density of my hair had become significantly thinner than it used to be. During my teenage years I had fairly thick hair, but during my degree I had dealt with excessive levels of stress and terrible nutrition. This had left my hair depleted and thin by the time I was 21, and realising how much hair I had lost, and was continuing to lose, made me terrified of doing anything to it. I lacked so much confidence because of how I thought it looked, that seeing a reflection or having a photo taken became my biggest fear. After months of worrying, I realised I needed to see a professional to work out what was going on, and got in contact with Shuna. It was so nice to talk to someone who understood what I was going through, and receive reassurance that this wasn't the end of the world. She was able to give me a diagnosis in our first session, and advise me of how we would be able to treat it. Since then, she has provided a lot of support, which has helped me accept my hair as it is, and work towards taking care of it and improving it. I am no longer scared of my hair, and know that it won't get any worse with her help. I would whole heartedly recommend visiting Shuna if you have any hair concerns. Thank you Shuna for all your help and support.

July 1, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Bless you Hannah.

Rated 5 out of 5 stars

Shuna Hammocks

Shuna is professional, positive and proactive. She is punctual and easy to talk to.

July 1, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Thank you Jessica

Rated 5 out of 5 stars

Shona is very experienced and takes…

Shona is very experienced and takes time and patience to listen to your hair journey. Has offered sound advice and help and continues to support me would throughly recommend her services to anyone.

June 8, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Thank you so much Tahira.

Rated 5 out of 5 stars

Great Results

Great advise delivered in a friendly and understandable manner. I'm delighted with the results of the treatment!

January 18, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

I am delighted that you are pleased.

Rated 5 out of 5 stars

Very helpful

Shuna was very reassuring. I was very pleased to have attended her clinic. She gave me some good advice about diet and how to look after my hair. I was very nervous but she put me at ease.

May 25, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Thank you Susan, you are so welcome.

Rated 5 out of 5 stars

Great service

Shuna has helped to identify possible causes of my hair thinning with multiple options available to address it! This has been very helpful and helped make me feel less anxious about it as I can start to do something about it now! Very helpful, thank you 😊

May 23, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Thank you for much, we will work together on this as a team.

Rated 5 out of 5 stars

Shuna is a lovely empathetic person

Shuna is a lovely empathetic person, who gave me an accurate diagnosis on my hair loss. In the end I decided not to go ahead with treatment, but am sure if I change my mind she will support me

May 12, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Thank you so much, indeed I will.

Rated 5 out of 5 stars

Extremely professional

Shuna was very easy to talk to, and extremely knowledgeable and professional.

March 13, 2023
Unprompted review
Shuna Hammocks Trichology logo

Reply from Shuna Hammocks Trichology

Thanks so much Libby, we are on the first rung of the ladder to improving your hair together.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look