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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are really happy with the product quality, describing the sabers as well-built, sturdy, and durable, with impressive lighting, sound, and design. People appreciate the various options and features, finding them fun and engaging. Many also found the ordering process easy and received good communication about their order status. However, some people were dissatisfied with the delivery service, noting that it often took longer than stated, with some orders experiencing significant delays or even not arriving at all. A few other people also felt that the response time from customer service was poor, with some reporting no replies to their inquiries, especially regarding delayed or missing orders.

What people talk about most

Product

Reviewers mention positive feedback about the product. Many customers are impressed with the quality and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report significant delays, with... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers experienced fast shipping,... See more

Response time

Clients share negative opinions on response time, with many reporting a lack of communication and... See more

Based on these reviews

Rated 4 out of 5 stars

I sought out replica lightsabers for an upcoming occasion and landed on these guys. Took a bit longer to ship than stated, but everything arrived in solid condition. Only real problem I have is that t... See more

Rated 4 out of 5 stars

The build quality and lighting are on another level My ONLY complaint is that it takes a good while to be delivered, it good things come to those who wait I see a LOT of people complaining about... See more

Rated 5 out of 5 stars

Timely delivery. Everything does up in good condition. Easy ordering, good communication about order status. LOVE the lightsabers. All the different options are awesome, we have had multiple lightsabe... See more

Rated 5 out of 5 stars

These savers were extremely affordable especially with their Christmas sales going on. Sabers were extremely well constructed very bright and a joy to actually take out and be able to pretend the forc... See more


Company details

  1. Collectibles Store

Written by the company

SWA Sabers is owned by Star Wars Analyst, a YouTube channel with over 150,000 subscribers. We’re the ultimate destination for premium lightsabers, crafted with precision and designed for fans of all ages. Our sabers feature our innovative SWA Pixel Technology for immersive sound, infinite color customization, and cinematic blade effects. Built with durable polycarbonate blades, our sabers are perfect for intense dueling while maintaining their sleek and authentic design. Whether you’re a collector seeking screen-accurate replicas or a duelist looking for combat-ready sabers, we combine durability, customizability, and stunning effects. We pride ourselves on exceptional customer service, free shipping, and a 6-month warranty on all products. At SWA Sabers, we’re more than just a brand—we’re a community of passionate fans keeping the Star Wars spirit alive. Join the galaxy’s most trusted saber company today and feel the force in your hands!


Contact info

3.3

Average

TrustScore 3.5 out of 5

306 reviews

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Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Giddy like a Kid

Bought the Savior II, together with the Acolyte and the Templar, and I am blown away by the quality, seriously, I am still giddy like a little child, simply for holding a lightsaber. truly amazing.

The delivery took a solid while, nearly a month, but thats okay, I was expecting that, and it is said when you buy the sabers.

Feels good, Not too heavy, Not Too light, the blade itself is pretty robust, so i can smack my friends with it. 👍🏻😁

July 24, 2025
Unprompted review
Rated 4 out of 5 stars

The build quality and lighting are on another level

The build quality and lighting are on another level
My ONLY complaint is that it takes a good while to be delivered, it good things come to those who wait
I see a LOT of people complaining about how long it takes, I understand their frustration, but would you rather a cheaply made, barely functional product that’s delivered in just a few days? Or a well built, sturdy, accurate, and reliable product that will last for 5+ years, that takes about 2-4 weeks?
I believe the answer is obvious…

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

I placed my order on May 11th of 2025

I placed my order on May 11th of 2025. It is July 22nd and I still have not received it. I have tried many times to reach out through email and the chat on their website and they refuse to respond. They have basically stolen 297.00 from me. Buyer beware.

July 22, 2025
Unprompted review
Rated 4 out of 5 stars

Swa starter saber

Great quality good packaging just took a few weeks to come love the colors and how you can change characters silver looks nice this is not a toy i feel like a jedi holding this it's a little heavy but easy to spin there's a good few controls but when you get the hang of it it's great 4 stars and I got a silver starter saber love it.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

The Redeemer

Was able to finally procure my replica Episode VI Luke Skywalker lightsaber, called The Redeemer. I looked at many different sites and found SWA to have the best quality I was looking for. When it arrived, I was immediately satisfied at the high quality of the saber. The materials used and the attention to detail were pertinent in what I was looking for, and they did not disappoint. Highly recommend their products!

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery dates were off

Delivery dates were off. But I knew that going in. They could change that up a bit. But everything else is great with the three sabers I got. (They respond quick on Instagram if ya have a issue) I would use them again.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

The invictus saber

The invictus saber came in sooner than expected and on the Knick of time. Very durable and amazing to duel with. Love the sound fonts and the colors!

July 18, 2025
Unprompted review
Rated 3 out of 5 stars

Wrong Item Received

I ordered the Savior saber on the "buy one get two free" promotion, and I chose the Acolyte & the Warrior as my two free sabers. I received the Warrior and a starter saber.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

Coolest thing I’ve ever bought in my life!!

These lightsabers were the coolest things I’ve ever bought in my life!! Support team was super helpful and answered all my questions about the delivery. Although it did take some time for the sabers to ship, it was so worth the wait. Delivery took only 4 days once they shipped. I really cannot wait to buy more.

July 18, 2025
Unprompted review
Rated 4 out of 5 stars

Amazing light sabers but with dark service

SWA Sabers is definitely not horrible. The quality of the sabers is absolutely stunning and holding it makes you feel as if you are in the star wars world yourself. I have read many reviews talking about delivery time being bad, and I will say that is true. It will take you at least a month to two months for your saber to be delivered especially if you are trying to go for the buy 1 get 2 free sabers. On their website it is slightly misleading with the 3-5 shipment date but I highly suggest you read reddit, youtube, or even reviews on this website to get better info. As for customer service, I won't say that they have the quickest response time, as my emails had gone ignored for a while, but you will get your answer at a fluctuating time. I had to reach out via their website and instagram for a proper answer and got it in a day or two, not saying it will be the same for everyone. Overall for the products they are selling it is highly worth it but be ready for a long wait and if you are a very impatient or eager person, this will be a hard buy. One more thing to add on is that the controls, audios, and lights of the sabers will take a good few hours to learn and memorize as there is so much jammed into one button, but it works perfectly once you get the hang of it.

July 20, 2025
Unprompted review
Rated 2 out of 5 stars

Weird customer service, inaccurate shipping dates

So when I originally ordered these lightsabers for my dad on June 20th ( who has a illness I will not disclose ) it really suprised me with how it said shipping took 3-5 business days to ship and how affordable these lightsabers were. So I was very excited to use these with my father to make some good memories with him. To the point I convinced my friends to buy some because we could also use them to fight over the summer. A week later I found out that it actually takes a couple of weeks to make the sabers then ship it out, which I was okay with. I messaged them to see if they could expedite my order for my very unfortunate situation with family to which a SWA team member or bot said that it would ship out on the 9th of July. Obviously I wasn’t expecting them to expedite my order as it’s unfair for other buyers and was just grateful for an update. When the 9th of July came my friend actually got his lightsabers two weeks earlier than expected which was weird. Because my sabers didn’t even ship the day they were supposed to. However, I had hope because my friends tracking order wasn’t accurate and said it hadn’t shipped yet even though his light sabers had arrived so I still kept hope for the next 3 to 5 business days until they did not appear on my doorstep at all. and my other friend, who also bought the Lightsaber on the same night as me got his the other day as expected, but where are mine? this is just completely unfair. I don’t expect premium treatment or anything like that but come on. I’ve messaged them constantly since the supposed shipping date to which I’ve had no response on Instagram and even got left on read, which is completely disappointing and embarrassing for a company just to ignore one of their customers like that. I had to get my mother to contact the company to which they said they get me a tracking order by the end of this week and we still haven’t gotten any message back from them since. Although I won’t give them a completely terrible review because I have used my friend’s light sabers from SWA and they are pretty good and you get your moneys worth. They also recently changed their production time to 3 to 4 weeks on their website at the end of this week which is today. It will be the end of the fourth week today so I’m just praying that they’ll ship out through blind faith.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

When I first purchased mine

When I first purchased mine, I was confused on how long they would take, and someone helped me instantly letting me know. They are kind and helpful, and these light sabers are extremely high quality. If I had to buy to a saber for the first time. Id come here immediately

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

I love my order

I love my order, on June 26th i ordered The Savior II along with the Knight and The Inviticus for a total of about 290, they finally arrived yesterday on July 18th i have to say the shipping was a bit long but that’s very understandable considering i ordered three different sabers. overall im very happy with how they look and function they’re made out of pretty durable materials and the hilts are fairly comfortable and sleek

July 18, 2025
Unprompted review
Rated 4 out of 5 stars

Quality Experience and Quality Sabers

I’m new to the light saber world. I’ve ordered from one other company and SWA Sabers has impressed me with their sabers. Ordering was extremely easy and the customer service answered questions in a decent amount of time. The quality is also something that struck me in a positive manner. I ordered The Phantom II saber with pixel blade and received two base lite sabers as part of their buy one get two free deal. Again, the quality of all three are top notch and the sounds are on point! My kiddo and I have really enjoyed them. Do not hesitate to buy from them. The only reason I didn’t give them five stars is the shipping was slightly longer than I was used to. A quick email and a reassuring response help alleviate any hesitation or apprehensions about this company!

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Quick Answers, Good Design

I received my 3 sabers on Thursday July 17th, after ordering them late June. While they took a little longer than I was expecting, I was plenty patient and whenever I had concerns about my order, they answered almost immediately.

Upon actually receiving the sabers, I fell in love with the design, how easy they feel to use, and it understand the button system. There were plenty of features I was expecting like the ability to change the blade to any color and sound effects. But there were plenty of features I wasn't expecting like the ability to change or disable the volume and even BGM, which was just a cherry on top.

Overall, the only thing stopping me from immediately ordering again is the price, but thats just a me problem. When my income allows for it, and I need another lightsaber, I will absolutely go to SWAsabers again.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Did us right omm

When our package arrived, two of the lightsabers were incorrect - SWA immediately sent us a new order with our correct sabers at no extra cost. Reno's chat service was prompt and seamlessly helped get us right. Thank you Reno!

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great Product, Shaky Shipping

Product itself is great. Shipping experience was bad. They eventually come and you will be more than satisfied but be prepared to wait 1-2 months. Good weight to the hilts, look and feel high quality. Gonna have a blast

July 18, 2025
Unprompted review

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